CUSTOMER SERVICE AGENT - IMMEDIATE HIRE Genesis Marketing Inc.CUSTOMER SERVICE AGENT - IMMEDIATE HIREOak Park, IL$40,000–$50,000 / yearThe Customer Service Representative will interface with customers to consistently address their needs in a helpful, friendly and unfailingly professional manner, helping further advance our Energy brokers superb reputation for outstanding service and support. Prior knowledge and experience in customer service account management, sales, and business development, or marketing is preferred, but a relentless drive to succeed is vital.
Manager, Customer Support Intercom IncManager, Customer SupportChicago, IL$109,000–$130,000 / yearThe ideal candidate will have exceptional customer service skills, solid technical experience, an interest in AI and proven experience successfully leading and contributing to a distributed customer support team at a SaaS organization. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to sales, to ecommerce.
Customer Support Resolution Specialist - *Training Class - August 10th* Bob's Discount Furniture IncCustomer Support Resolution Specialist - *Training Class - August 10th*ILThe Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. Success in this role is driven by strong customer-focused behaviors, problem-solving skills, coaching ability, and the capacity to thrive in a dynamic and fast-paced environment.
Health & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General Consideration Millennium Trust Company, LLCHealth & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General ConsiderationOak Brook, ILRemoteThis position is responsible for partnering closely with accountholders calling our contact center to provide valuable support, education, and direction on products like Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), COBRA, and others. The equipment that will be provided are: • Docking station • Headset • Keyboard • Laptop • Monitor • Mouse • Internet speed requirements: • Upload Speed > 20 Mbps • Download Speed > 100 Mbps • Must be able to hardwire an Ethernet cable to the internet modem/router.
Customer Services Support Operator Ampcus IncorporatedCustomer Services Support OperatorBuffalo Grove, ILRemoteAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. Research and resolve customer issues through collaboration with internal teams.
NewCustomer Support Supervisor Pella CorpCustomer Support SupervisorGeneva, IL$66,000–$80,000 / yearPella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes'' 2024 Best Employers for Women and Best-In-State Employer in Iowa. Specific vision abilities required by this job include close vision, and ability to adjust focus to read written company forms, correspondence, policies, brochures, state/local/federal employment law manuals, and other documents and reading materials as well as the computer.
Customer Support Engineer Supernova TechnologyCustomer Support EngineerChicago, IllinoisTroubleshoot and analyze errors, inconsistencies, and potential bugs, utilizing knowledge of cloud hosting services, logging and monitoring applications, and storage/database layers as required. Your technical expertise, problem-solving abilities, and exceptional communication skills will play a crucial role in delivering world-class support to financial institutions utilizing our platform.
Customer Support Specialist AlbiwareCustomer Support SpecialistChicago, IllinoisRestoration contractors across North America rely on Albi to manage water, fire, and mold mitigation jobs, reconstruction projects, accounting integrations, and field documentation. You will serve as a primary point of contact for inbound customer inquiries, triage and document product issues for our engineering team, and contribute to the ongoing improvement of our customer-facing and internal documentation.
Customer Support Coordinator Siemens AGCustomer Support CoordinatorRolling Meadows, IL$33,810–$62,790 / yearExperience level Mid-level Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Harleysville - Pennsylvania - United States of America Peachtree Corners - Georgia - United States of America Rolling Meadows - Illinois - United States of America Position Title: Customer Support CoordinatorLocations: Peachtree Corners, GA, Harleysville, PA, Rolling Meadows, IL Are you looking for a company that empowers talent? From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Sr Coordinator, Customer Support KeHE Distributors, LLCSr Coordinator, Customer SupportNaperville, Illinois$26.97–$39.50 / hourFull timePrimary Responsibilities: The Senior Customer Support Coordinator serves as a subject matter expert and lead coordinator within the Customer Support team, responsible for managing complex customer issues, ensuring timely and accurate resolution, and supporting consistent service execution. This role acts as a key liaison between Customer Support and cross functional partners, helping identify process gaps, improve service quality, and drive a positive customer experience.
Manager, Customer Support Applied Systems, Inc.Manager, Customer SupportChicago, ILRemote$75,000–$105,000 / yearThat's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. You'll oversee escalated support cases with a strong sense of urgency, partner closely with Development to ensure effective resolution, and identify trends to help drive smarter prioritization.
Customer Support Reps - AI Training - US Prolific Academic LtdCustomer Support Reps - AI Training - USChicago, ILWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Associate Customer Support Technician Applied Systems, Inc.Associate Customer Support TechnicianChicago, IllinoisRemote$42,000–$52,000 / yearTo keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. . That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too.
Sr Coordinator, Customer Support KeHE Distributors LLCSr Coordinator, Customer SupportNaperville, IL$26.97–$39.50 / hourThe Senior Customer Support Coordinator serves as a subject matter expert and lead coordinator within the Customer Support team, responsible for managing complex customer issues, ensuring timely and accurate resolution, and supporting consistent service execution. This role acts as a key liaison between Customer Support and cross functional partners, helping identify process gaps, improve service quality, and drive a positive customer experience.
Customer Support Representative Culligan InternationalCustomer Support RepresentativeOak Forest, IL$20–$24 / hourCulligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service.
Customer Support Specialist Mahoney Environmental IncCustomer Support SpecialistWoodridge, ILWhat you can expect: This position requires you to sit at a desk 7 to 10 hours a day, taking incoming calls and or managing off phone work. Mahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the collection and recycling of restaurant cooking waste materials.
Customer Support Center Representative I, II Old Second Bancorp IncCustomer Support Center Representative I, IILombard, IL$19.50–$25 / hourHandle customer calls, emails, web chats, and/or web cases efficiently and accurately regarding (but not limited to) balance and check inquiry, perform research when necessary, fund verifications, input customer account transfers, process check orders, work with various ATM transactional software, provide Online Banking support, and other miscellaneous requests. The Customer Support Center Representative/Senior Customer Support Center Representative is responsible for meeting sales and service goals by handling incoming customer calls, emails, web chats, and/or web cases, and resolving issues relating to new or existing accounts in a high-volume call center environment.
Inside Support Specialist / CSR - Manufacturing Johnson Service GroupInside Support Specialist / CSR - ManufacturingDowners Grove, IL$23–$26 / hourSkills:Management of assigned key accounts and/or market segment activity including order, quotation, conflict resolution, order entry, assisting in contract and account program administration, coordinating Production Readiness reviews. JSG is partnering with a leading supplier in the Aerospace industry and seeking customer Service Representative/ Inside Support Specialist with Salesforce experience in a Manufacturing setting.
Customer Support Manager CasechekCustomer Support ManagerChicago, ILThis is a hands-on leadership role where you will manage a small team of Customer Support Technicians while establishing the processes, KPIs, and operational rigor needed to deliver a best-in-class customer experience. Work-from-Home Flexibility – Enjoy the freedom to work where you're most productive with a supportive hybrid (Chicago) or remote setup (National).
NewCustomer Support Specialist - Automotive/EV LabelmasterCustomer Support Specialist - Automotive/EVChicago, IllinoisHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. I affirm that the information I have provided in seeking employment with ALC (including this application form and any accompanying documents such as my resume) is correct and that any false or misleading information, including omissions may result in my not being hired or, if already hired, in my dismissal.
Customer Support Specialist Xylem IncCustomer Support SpecialistMokena, IL$24–$27 / hourOur products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. WHAT WE CAN OFFER YOU: Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including: Generous PTO package and paid holidays.
Customer Support Specialist AlbiCustomer Support SpecialistChicago, IL$60,000–$65,000Restoration contractors across North America rely on Albi to manage water, fire, and mold mitigation jobs, reconstruction projects, accounting integrations, and field documentation. You will serve as a primary point of contact for inbound customer inquiries, triage and document product issues for our engineering team, and contribute to the ongoing improvement of our customer-facing and internal documentation.
NewCustomer Support Representative FriendHealthCustomer Support RepresentativeChicago, ILThis role requires professionalism, attention to detail, and a strong commitment to delivering high-quality service to patients in a fast-paced healthcare setting. The Customer Support Representative (CSR) is responsible for answering incoming calls from patients and assisting with appointment scheduling at Friend Health- HRDI.
Customer Support Representative II – National Accounts Shorr PackagingCustomer Support Representative II – National AccountsAurora, GeorgiaThe Customer Support Representative II – National Accounts is critical to Shorr’s success as they are the frontline resource for our customers and can greatly impact the customer experience, retention, and loyalty. Passion for being a Shorr Select brand ambassador and delivering an excellent customer experience or demonstrated ability having done so in another B2B customer support environment.
NewBanking Operations Specialist | Customer Support & Transactions 001 The Northern Trust CompanyBanking Operations Specialist | Customer Support & TransactionsChicago, IL001 The Northern Trust Company in Chicago, Illinois is looking for a Client Service Representative to manage inbound and outbound calls, ensuring quality service to clients and partners. The ideal candidate should have excellent communication skills, the ability to multi-task, and a college degree or relevant experience in a customer support role.
Customer Support Specialist Mahoney Environmental SolutionsCustomer Support SpecialistWoodridge, IllinoisMahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the collection and recycling of restaurant cooking waste materials. This position requires you to sit at a desk 7 to 10 hours a day, taking incoming calls and or managing off phone work.
Customer Support Specialist PerkSpotCustomer Support SpecialistChicago, IllinoisYou’ll become an expert in PerkSpot’s tools and website, while constantly interacting with PerkSpot customers and internal teams to ensure that we are offering the best possible support to our client partners and their employees. Every dollar saved is a step closer to the life you envision—one that’s rich in memories, secure in planning, and full of everyday wins that bring joy and fulfillment.
CUSTOMER SERVICE SUPPORT REPRESENTATIVE Smalley Steel Ring CoCUSTOMER SERVICE SUPPORT REPRESENTATIVELake Zurich, IL$42,000–$45,000 / yearThe CSS team members are responsible for managing the general department shared email inbox with the appropriate urgency, etiquettes, and follow through necessary to appropriately address all received emails and/or make sure items are forwarded to the right recipients. The CSS will ensure the efficient and smooth flow of incoming purchase orders as received from customers via email, portals, EDI, fax, and mail directly to CSRs for processing or into delegation bins.
Customer Technical Support Specialist The Joint CommissionCustomer Technical Support SpecialistOakbrook Terrace, ILProvide end-to-end technical support across JCR platforms, including ticket creation, technical troubleshooting, issue resolution, providing appropriate documentation on the resolution and ticket status, using Salesforce case management. As part of the JCR customer technical support team, this position is designed to provide application technical support for Health Care Organization facing applications, while delivering high-quality customer experience, driving overall client satisfaction.
WFH CSR Support – Training Provided AO Globe LifeWFH CSR Support – Training ProvidedChicago, IllinoisRemoteFor more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States. AO Globe Life is expanding its remote team and seeking professionals who are comfortable guiding conversations, building client relationships, and contributing to a collaborative, growth-focused environment.
NewCustomer Care Consultant Portal Support (Hybrid) Motorola Solutions IncCustomer Care Consultant Portal Support (Hybrid)Schaumburg, IL$40,000–$43,000 / yearTroubleshoot and resolve customer system and access issues through multiple channels including phone support, active chat support, and Salesforce Case Management. Our team supports the safety and security ecosystem by ensuring our tools, platforms, and customer channels remain seamless and highly accessible.
Customer Support Engineer Fictiv IncCustomer Support EngineerSchaumburg, IL$65,000–$80,000 / yearFictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictivs four global manufacturing centers in India, Mexico, China, and the U.S. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain riskensuring they can move from prototype to full-scale manufacturing with speed and confidence. Customer Support: Provide technical design support and education both internally and externally on products including materials, fits, tolerances, lifespans, engineering calculations, sizing, CAD models, website, and functions via phone, email, and chat.
Principal GenAI Product Manager - Dealer and Customer Support Caterpillar IncPrincipal GenAI Product Manager - Dealer and Customer SupportChicago, ILDealer and Customer Support • Champion user-centric design for dealer and customer-facing solutions, enabling shopping, search and repair options • Support CM/FM teams through AI-driven guidance for equipment and aftermarket equipment selection. This role focuses on delivering intelligent, predictive, and context-aware solutions that streamline fleet operations, improve maintenance outcomes, and elevate dealer and customer engagement through advanced generative AI applications.
NewCustomer Support Representative Friend Family Health CenterCustomer Support RepresentativeChicago, ILThis role requires professionalism, attention to detail, and a strong commitment to delivering high-quality service to patients in a fast-paced healthcare setting. The Customer Support Representative (CSR) is responsible for answering incoming calls from patients and assisting with appointment scheduling at Friend Health- HRDI.
Customer Support Specialist Mahoney Environmental Solutions, LLCCustomer Support SpecialistWoodridge, ILFull timeMahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the collection and recycling of restaurant cooking waste materials. This position requires you to sit at a desk 7 to 10 hours a day, taking incoming calls and or managing off phone work.
Customer Support Account Manager World Insurance Associates.Customer Support Account ManagerNorth Barrington, IllinoisThe Account Manager will be responsible for collecting, organizing, and analyzing client data as well as other administrative and support functions such as scheduling client appointments, greeting clients, answering incoming calls, receiving and processing investment checks, scanning and maintaining client information in CRM and completing applications and forms. 1 As of 12/31/2024, the World Investment Advisors network of advisors and firms collectively provides support to over $72.7 billion in assets across a variety of channels including investment management and retirement plan consulting services.
Customer Support Specialist I Nielsen Holdings LtdCustomer Support Specialist IChicago, ILThis role involves analyzing technical and data-related inquiries received through the ticketing system to provide direct solutions or collaborating with global product and technology teams to deliver accurate resolutions to clients. Issue Management & Escalation: Identify complex technical problems or data discrepancies and escalate them to internal Product & Operations teams or the global technical support team, while tracking the progress.
Customer Technical Support Specialist Joint CommissionCustomer Technical Support SpecialistOakbrook Terrace, IllinoisProvide end-to-end technical support across JCR platforms, including ticket creation, technical troubleshooting, issue resolution, providing appropriate documentation on the resolution and ticket status, using Salesforce case management. Overview: As part of the JCR customer technical support team, this position is designed to provide application technical support for Health Care Organization facing applications, while delivering high-quality customer experience, driving overall client satisfaction.
Support Advocate (Customer Care) Lyric NationalSupport Advocate (Customer Care)Lincolnwood, ILFull timeBorn from a uniquecoalition of insurance experts, medical service providers, and facility owners, we provide skilled nursing and long-term care facilities with a single-source concierge platform for in-facility healthcare services. Sales & Growth Support: Proactively identify upsell and cross-sell opportunities during service interactions, supporting revenue growth goals while delivering outstanding care experiences.
NewCustomer Service - Donor Support Technician CSLCustomer Service - Donor Support TechnicianChicago, IL$18.98–$20.72 / hourBy celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
Customer Support Engineer — Mechanical & Industrial Products FictivCustomer Support Engineer — Mechanical & Industrial ProductsChicago, IL$65,000–$80,000 / yearYou'll be the technical expert for customers — design engineers, mechanical engineers, and buyers — turn to when they need to solve real application problems: material selection, tolerance analysis, load calculations, fit and interference decisions, and product integration into their designs. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle.
Online | Customer Support – Booking Vacations | We Will Train You Destination CareersOnline | Customer Support – Booking Vacations | We Will Train YouChicago, IllinoisRemoteKey Responsibilities: Assist clients with researching and booking vacation packages, hotels, and cruises Provide support during the reservation and confirmation process Respond to client inquiries regarding travel details and requirements Review booking information for accuracy, including dates and traveler information Maintain organized records of client reservations and communications Offer follow-up support before and after travel Qualifications: Strong written and verbal communication skills Customer-focused mindset with attention to detail Comfortable using online systems and digital platforms Ability to work independently in a remote environment Previous customer service or hospitality experience is helpful but not required What We Offer: Structured onboarding and step-by-step training Access to travel booking tools and supplier resources Flexible fully remote work environment Supportive and collaborative team culture Ideal Candidate: This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with a background in hospitality or service-oriented roles. $40,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Support Representative Culligan 48MNCustomer Support RepresentativeOak Forest, IllinoisCulligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service.
Customer Support Account Manager World Insurance Associates, LLC.Customer Support Account ManagerNorth Barrington, ILFull timeThe Account Manager will be responsible for collecting, organizing, and analyzing client data as well as other administrative and support functions such as scheduling client appointments, greeting clients, answering incoming calls, receiving and processing investment checks, scanning and maintaining client information in CRM and completing applications and forms. 1 As of 12/31/2024, the World Investment Advisors network of advisors and firms collectively provides support to over $72.7 billion in assets across a variety of channels including investment management and retirement plan consulting services.
Customer Support Specialist WheelsCustomer Support SpecialistSchaumburg, IllinoisThis role plays a critical part in supporting client satisfaction and retention, working in close partnership with Account Managers and operational teams to execute client and driver requests with accuracy and urgency. At Wheels, we're moving businesses forward by delivering mobility experiences our customers love powered by passionate people who bring creative solutions to life.
Travel Customer Support Specialist (Remote) Nexora TalentTravel Customer Support Specialist (Remote)chicago, ILRemoteYour goal is to make each experience smooth and enjoyable by assisting with arrangements, answering questions, managing updates, and helping clients feel confident every step of the way. As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home.
Bilingual Customer Service Representative/Field Support Molly Maid IncBilingual Customer Service Representative/Field SupportSkokie, ILYou will be responsible for: • Growing and retaining customers • Answer phone calls with a smile and book estimates and cleans for our valued customers • Communicate with customers in a friendly, positive, and professional manner • Promote our culture and team • Identify and assess customer needs through managing phone, email, and other communication channels • Cheerfully resolve customer concerns, provide appropriate solutions, and alternatives, and follow up to ensure resolution. We provide: • Proven sales and operations training • A company car during the workday, so you dont have to put miles on yours, gas and insurance included • Branded and comfortable clothing • A stable and consistent working schedule • Advancement opportunities - we promote from within • A fun culture where success is celebrated as a team.
Customer Service Support Specialist WheelsCustomer Service Support SpecialistSchaumburg, IllinoisThis role plays a critical part in supporting client satisfaction and retention, working in close partnership with Account Managers and operational teams to execute client and driver requests with accuracy and urgency. At Wheels, we're moving businesses forward by delivering mobility experiences our customers love powered by passionate people who bring creative solutions to life.
Customer Service Rep Call Center Client Support Automatic Data Processing IncCustomer Service Rep Call Center Client SupportSchaumburg, ILIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?.
Head of Customer Success & Support Ripple Labs IncHead of Customer Success & SupportChicago, IL$290,000–$340,000 / yearExpand advocacy beyond individual reference calls - building a programme that includes executive peer networks, customer advisory boards, co-authored thought leadership, conference speaking opportunities, and case studies that give willing customers meaningful ways to advocate publicly for Ripple Treasury in the CFO community. Track reference programme health as a formal metric - including the size and quality of the active reference panel, reference request fulfilment rates, and the contribution of references and advocacy to Sales win rates - and report this to leadership alongside the core retention and adoption scorecard.