NewCustomer Service Representative TEKsystemsCustomer Service RepresentativeHerndon, VA$20–$21 / hourHandle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work • Accurately and efficiently process a variety of transactions, including payments, transfers, opening of additional new accounts, assisting with online and mobile banking, etc. • Maintain a professional manner to build member confidence and trust • Adhere to all procedures stated in the company's MSR policy and procedures • Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assets.
NewSales Associate - Customer Service Representative Battery Life, LLC dba Batteries PlusSales Associate - Customer Service RepresentativeManassas, VA$14–$15 / hourJob Qualifications as a Customer Service Sales AssociateAbility to learn and incorporate new technologyAbility to make sound decisions within company policies and guidelinesExcellent communication skillsPassion for basic math problem solvingAnalyticalAbility to multi-task and prioritizeKnowledge of and ability to use common hand and power tools for auto battery installsGood hand/eye coordination (for watch and small electronics disassemble and reassemble)Independent thinker and team playerOutgoing and approachable personality. The increasing demand for "specialty" and replacement batteries, combined with our reputation for solving battery problems and providing helpful advice, has led to our rapid success and expansion.
NewCustomer Service Title Agent Maryland Speedy Tag & Title II LLCCustomer Service Title AgentClinton, MDIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, a fast learner, with good analytical skills, and is able to remain calm under pressure.
NewCUSTOMER SERVICE REPRESENTATIVE Sales CSR Nova Acquisitions GroupCUSTOMER SERVICE REPRESENTATIVE Sales CSRMcLean, VAWe believe that every brand has a unique story to tell, and our role is to amplify that narrative in a way that resonates with your target audience.\r\n\r\nWith a deep understanding of consumer behavior and a data-driven approach, we create campaigns that not only capture attention but also drive tangible results. From developing compelling brand identities to executing high-impact sales campaigns, our expertise spans the entire marketing spectrum.
NewRetail Customer Service Associate FedExRetail Customer Service AssociateLeesburg, Virginia$19.70–$23.17 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewCore Network Support Engineer MBR PartnersCore Network Support EngineerReston, VAThis role serves as the primary owner of customer support cases, managing issues from initial diagnosis through resolution while ensuring compliance with service level agreements (SLAs). The successful candidate will combine strong telecommunications expertise with excellent customer service, troubleshooting, and communication skills.
NewAssistant Manager - Sales & Customer Service Focus Storage Partners, LLCAssistant Manager - Sales & Customer Service FocusLorton, VAJob Description The Assistant Manager – Sales & Customer Service Focus plays a vital role in delivering exceptional customer experiences while supporting sales and daily operations at our Springfield and Lorton locations. Our clients have the choice between drive-up units, climate-controlled walk-up units and parking spaces, short-term or long-term rentals and on-line or in-person management – all in a safe and secure environment.
NewField Diesel Mechanic - Customer Equipment United RentalsField Diesel Mechanic - Customer EquipmentManassas, VA$27.85–$40.10 / hourAs a Field Diesel Mechanic - Customer Equipment Solutions (Service Tech III - Field Service - CES), you'll use your skills to perform maintenance and repairs of complex equipment on customer owned equipment with limited or no supervision in a highly skilled, safe, and professional manner. Safe maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of customer equipment and tools while using a high degree of independent judgment.
NewVisa and Passport Customer Service Specialist Passport Visas Express.Com IncVisa and Passport Customer Service SpecialistFalls Church, VAWe are currently looking for a Visa and Passport Customer Service Specialist to join our team to assist with obtaining visas and passports for our clients. Our detailed oriented and motivated Visa and Passport Customer Service Specialist will be responsible for receiving information from our clients to process their visas in a timely manner.
NewTechnical Support Specialist - Level 1 Port Cyber CorporationTechnical Support Specialist - Level 1Kensington, MDTier 1 Issue Resolution - For simple day-to-day issues (typically with desktop support or basic cloud services), the TSS - L1 should be capable of taking ownership of issues and either solving them directly or engaging the correct internal or external resources to drive the issue to resolution. As such, you will need to possess strong analytical skills, excellent interpersonal skills, ability to design workable solutions to problems in a timely manner, the ability to travel to client sites (local travel only) and a strong customer service ethic.
NewReceptionist / Customer Service Icon Logistics Services LlcReceptionist / Customer ServiceLaurel, MDJob Description Answering phone calls and providing answers to inquiries, working customer service emails, attending to walk-in customers, signing for package / mail deliveries etc. \nCompany Description International Freight forwarder.
NewDesktop Support Technician TEKsystemsDesktop Support TechnicianColumbia, MD$25–$30 / houro Don’t do day-to-day stuff – removed from end user tasks • Candidates interviewed last year didn’t have much depth – initial screening was 30 mins, but then in the follow up interview there wasn’t anything below the surface • Example: asked simple networking question – device was working yesterday, can’t connect to internet today – what would you do? o Answer: Reboot device and if that didn’t work they would ask their supervisor • Someone left their team a month ago – potentially 2 openings Environment • Predominantly Microsoft shop – Lenovo laptops • Moved aways from desktops, mostly laptops and tablets • Very small footprint w/Apple Mac devices • Lots of Google Chromebooks o Place a Chromebook in every patient’s home o 8-9k Chromebooks in the field Very specific use case – runs 1 app = Skilled Notes o Most have SIM cards so they can have data connectivity o Navigating using E-SIM cards in some o Piloting multi-carrier SIM cards o Lots of patients live in rural areas with poor connection Day to Day • Team tries to avoid silo work – works more on a rotation so that everyone stays fresh with all aspects of the team • Different rotations – o Build room – imaging o Work room – hands on w/devices (2 techs in there – usually where new tech starts) - Decom work w/older devices o Deployment room (2 techs) Deployments – roughly 30-40/week w/ replacements and new hires • Doesn’t take into account Chromebook deployments – usually 100/week • 2 techs in the deployment room so that users can fire up their device and go and don’t have issues o Corporate campus – roam the campus, provide white glove service, hands-on troubleshooting issues o 2-4 techs working tickets from service desk or elsewhere for all remote users around the country Common issues are w/Chromebooks and Skilled Notes App for caregivers • Training for new tech = couple weeks in each room before they join the formal rotation • Experience with Active Directory and Entra ID (Group Policy, PowerShell, Intune). This team handles the escalation of tickets from the Outsourced Service Desk and provides remote support to all the users (caregivers, patients, employees) across the entire U.S. They will also provide hands-on support for all the users on-site at the Corporate campus in Columbia, MD.
HVAC Parts Runner / Service Support - Full Time Commercial Express HVAC LLCHVAC Parts Runner / Service Support - Full TimeSterling, VAAs an HVAC Service Support / Parts Runner / Helper , you'll play an important role in supporting our service technicians, delivering parts and equipment, assisting on job sites, and helping ensure our customers receive exceptional service. At Commercial Express HVAC , we're looking for motivated individuals who want to build a long-term career in the HVAC industry.
NewHelpdesk Support Specialist TEKsystemsHelpdesk Support SpecialistColumbia, MD$21–$23 / hourActive Directory- Reset Passwords, Review Group Membership *Windows OS- Troubleshoot basic functions, printing, network connectivity, access to file shares, Windows and application updates, scanning for malware, imaging of hardware. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
NewOperations Support Compunnel, Inc.Operations SupportBaltimore, MDRequired Skills Financial Services Knowledge Analytical Reasoning Customer Service Documentation Processing Microsoft Excel Microsoft Word Database Management Written Communication Verbal Communication Attention to Detail Organization Skills Time Management Multi-tasking Problem Solving Prioritization Data Entry Administrative Support Record Management Independent Working Process Compliance Preferred Skills Loan Servicing Financial Operations Client Documentation Review Account Servicing Operational Support Education: High School. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year.
NewCustomer Service / Client Services & Administrative Coordinator Electronic Security Services, Inc. (ESSI)Customer Service / Client Services & Administrative CoordinatorUpper Marlboro, MDWith over 4,000 monitored properties, including high-rise condominiums, apartments, gated communities, and commercial facilities, ESSI is a trusted, veteran- and family-owned security integrator in the Washington Metropolitan region. This position supports ESSI’s internal operations and external clients by managing customer communications, service requests, data accuracy, and internal coordination between departments.
NewSr. Equipment Rental Specialist Sunbelt RentalsSr. Equipment Rental SpecialistJessup, MD$27.65–$32.84 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. Equipment Rental Specialist is an experienced inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewInsurance Account Manager Legacy Insurance GroupInsurance Account ManagerManassas, VAMaintain Current Retention of 98% by Re-Marketing/Re-Shopping Accounts, Re-writing accounts and performing Customer Saves when customers request to cancel. Paid Time Off (PTO)###Work from Home###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Evenings Off###Disability Insurance###
NewMember Services Representative TEKsystemsMember Services RepresentativeReston, VA$18–$21 / hourWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
NewSales Representative BELFOR Property RestorationSales RepresentativeSterling, VAThe statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.