Customer Success Manager JobotCustomer Success ManagerSan Francisco, CA$120,000–$165,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewManager, Customer Success (Non Profit) JobotManager, Customer Success (Non Profit)San Francisco, CA$175,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This is an exciting opportunity to work with our non-profit clients, where you will be instrumental in driving customer success by leveraging your knowledge and expertise in B2B, SaaS, CRM, and data models.
Director, Technical Support Engineering HackerRankDirector, Technical Support EngineeringSanta Clara, CA$250,000–$300,000 / yearPartner with Product, Engineering, and GTM to surface and resolve systemic issues, whether thats a broken ATS integration, a flawed assessment configuration, or a reliability gap impacting a customers hiring pipeline. Experienced in building workflow automation for support or operations, at minimum with low-code/no-code tools, with a plus for LLM API experience or more sophisticated agentic builds.
Email Customer Support Agent (Healthcare) Sleep CenterEmail Customer Support Agent (Healthcare)San Francisco, CaliforniaRemoteABOUT THE ROLE: We need a resourceful email support agent who can think independently while providing fast, accurate answers to our clinical providers. Log recurring questions, draft new knowledge-base articles, and revise existing content when processes change.
Customer Support Engineer E2BCustomer Support EngineerSan Francisco, CaliforniaYou'll spend most of your time inside the product: reproducing what customers report, reading sandbox logs, running the SDK against live edge cases, and figuring out what's actually wrong before anything reaches an engineer. We already generate 8-figure revenue and work directly with top-tier AI companies like Groq, Manus, Hugging Face, Lindy, and other exciting teams pushing the frontier of AI.
AI Conversation Designer, Customer Support NotionAI Conversation Designer, Customer SupportSan Francisco, CaliforniaYou’ll work in a modern LLM-based support stack where quality depends on routing logic, retrieval configuration, evaluation/monitoring, and disciplined release/QA practices in addition to writing. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
Software Engineer III, AI/ML, gUP Customer Support Google LLCSoftware Engineer III, AI/ML, gUP Customer SupportSunnyvale, CAWe"re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google"s diverse product ecosystem.
NewCustomer Support Engineering HireTalentCustomer Support EngineeringFremont, CAThe successful candidate will act as the primary liaison between the customer plant and the manufacturing facility, ensuring timely resolution of quality issues, product verification, and customer support. This role requires strong technical, analytical, organizational, and communication skills, along with the ability to work directly at the customer site.
Customer Support Specialist Demo160: Core Template TEMCCustomer Support SpecialistSan Francisco, CaliforniaCustomer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Overview: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Product Manager, Customer Support Operations Tesla IncProduct Manager, Customer Support OperationsFremont, CA$112,000–$204,000 / yearYou'll own the platform powering global support teams, partnering with Engineering, Operations, and Data teams to build capabilities that improve agent efficiency and customer outcomes. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
Customer Support Specialist RogoCustomer Support SpecialistSan Francisco, CaliforniaOur mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI.
Customer Support - Rider Operations Continuum Resource NetworkCustomer Support - Rider OperationsFoster City, CaliforniaAs Customer Support - Rider Operations, you will serve as the real-time, human point of contact for riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer rides.
NewCustomer Support Engineer MetriportCustomer Support EngineerSan Francisco, CaliforniaAutomated Support Infrastructure: Build and maintain Metriport's automated support systems, including ticketing workflows, runbooks, and self-service tooling that deflect repeat issues. Problem Solving: You work through ambiguous, multi-constraint problems with sound judgment, thorough investigation, and a written narrative that gets engineering buy-in when escalation is needed.
Staff Security Engineer, Customer Support and Integrity DoorDash IncStaff Security Engineer, Customer Support and IntegrityCARemote$193,800–$285,000 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Work directly with Customer Support and Integrity, Merchant Experience, Enterprise Security, Engineering, Product, GRC and related teams to enact security strategies for DoorDash's support tooling and support agents.
Customer Support Lead CardlessCustomer Support LeadSan Francisco, CaliforniaYou'll handle our most complex cases: disputes with compliance implications, fraud scenarios that require cross-functional coordination, and edge cases that don't fit any existing playbook. We're headquartered in San Francisco, and have raised about $150M in equity funding from top venture capital firms including Spark Capital, American Express, Activant Capital, and more.
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift) UVeye LtdTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift)San Francisco, CA$36–$43 / hourDepending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
Customer Support Lead SazabiCustomer Support LeadSan Francisco, CaliforniaSazabi gives teams a single place to ask questions about their production systems in plain language, automatically visualize what's happening, and get to the root cause 10x faster. We came to these beliefs the hard way — after years of building infrastructure and responding to incidents with tools that offered plenty of bells and whistles, but no clear answers when it counted most.
Customer Support Engineer, Senior Manager VapiCustomer Support Engineer, Senior ManagerSan Francisco, California60 Day : Enterprise SLA Excellence: Formalize and strictly enforce Severity SLAs for paying enterprise customers, ensuring P1 blockers receive a 4-hour first touch and P2 issues receive an 8-hour first touch. Tier Enforcement: Work with Agent Strategists and Agent Engineers to ensure L1 CSEs are not becoming "ad-hoc FDEs" for lower-tier enterprise accounts, and correctly identify when support requests should be flagged as upsell opportunities.
NewCustomer Support Coordinator QcellsCustomer Support CoordinatorSan Francisco, CAFull timeAssociates degree preferred in business, economics, communications or other related field with a minimum of 4+ years of professional work experience OR bachelor's degree preferred in business, economics, communications or other related field with a minimum of 2-5+years of professional experience including 2+ years of experience in solar customer service. Mobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N .
Customer Support Reps - AI Training - San Francisco, US Prolific Academic LtdCustomer Support Reps - AI Training - San Francisco, USSan Francisco, CAWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Customer Support Reps - AI Training - San Jose, US Prolific Academic LtdCustomer Support Reps - AI Training - San Jose, USSan Jose, CAWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
NewCustomer Support Engineer (2nd Shift) ZobilityCustomer Support Engineer (2nd Shift)Fremont, CAThis person should be highly organized and have superior communication skills as he/she will interface with customers. Monitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates.
Operations & Enablement, Customer Support CardlessOperations & Enablement, Customer SupportSan Francisco, CaliforniaExecute Hands-on Operational Work: Jump directly into customer support operations during periods of high volume, process breakdowns, or emerging issues, including personally working through complex or backlogged customer-facing tickets to unblock operations, identify systemic gaps, and improve how issues are handled going forward. Build Scalable Support Systems: Partner with internal teams and BPO partners to improve SOPs, workflows, training materials, QA processes, and operational guidance that enable support teams to operate more effectively and independently.
Customer Support Defy Gravity IncCustomer SupportSan Francisco, CAYou feel an urgency to reimagine what your work looks like in this rapidly changing world, and you value critical thinking far above established conventions. Were always looking to meet Engineers who are interested in writing news, technical articles, or building tutorials.
Senior Cloud Network Engineer - Customer Support Aviatrix Systems, IncSenior Cloud Network Engineer - Customer SupportSanta Clara, CARemoteExperience in configuring, testing, and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos). Combined with the Aviatrix Certified Engineer (ACE) Program, the industry's leading secure multicloud networking certification, Aviatrix unifies cloud, networking, and security teams and unlocks greater potential across any cloud.
Customer Support Generalist Tavrn.aiCustomer Support GeneralistSan Francisco, CaliforniaComfortable doing real casework, not just triage — this role requires actually resolving Record Retrieval cases (chasing records, correcting errors, re-submitting requests), so we need someone who can learn a workflow and execute it independently, not just describe the problem. This is a generalist seat, which means you'll need to be capable across the board: general product support and actually working Record Retrieval cases when they come your way, not just flagging that something's wrong, but working the case through to resolution the way our RR specialists would.
NewUSA - Customer Support Engineering - 10 MindlanceUSA - Customer Support Engineering - 10Cupertino, CA$46 / hourMonitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates. This person should be highly organized and have superior communication skills as he/she will interface with customers.
Store Customer Support (LP-04364) LAMPS PLUS, INC.Store Customer Support (LP-04364)San Jose, CAPerforms other auxiliary duties relative to maintenance of stockroom, sales floor, and retail displays, (I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden, etc.) May perform audits to ensure the showroom is accurately merchandised. Job description: Receives incoming retail merchandise delivery, and assists with loading and unloading in store warehouse for restocking and stocking items.
Customer Support Specialist YourMechanicCustomer Support SpecialistMountain View, CaliforniaSeeking motivated individuals committed to delivering exceptional customer service for our customers. Outbound call to potential customers to answer questions and book appointments.
Customer Support Specialist GNAU, IncCustomer Support SpecialistSan Francisco, CAWe are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi-entity consolidation, and quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). Create and maintain Rillet's knowledge base: turn repeated questions into help articles, document the most common support patterns, and keep runbooks current as the product ships weekly.
NewCustomer Support Systems & Analytics Lead Mercury Technologies IncCustomer Support Systems & Analytics LeadSan Francisco, CA$154,200–$192,800 / yearCS Systems configuration and data governance: Work closely with systems admins to advise on the structural setup of our Zendesk instance across customer-facing teams, ensuring it is configured to generate clean, consistent, and reliable data while maintaining secure systems and efficient workflows. You'll sit at the intersection of data, operations, and customer experience, partnering closely with CS leadership, Strategy and Ops, and cross-functional teams like Data to make sure our reporting infrastructure is built to scale.
Customer Support Specialist curiouscardinals.comCustomer Support SpecialistSan Francisco, CaliforniaRemoteAbout the Role The Curious Cardinals Marketplace connects K–12 students with exceptional mentors — college students and young professionals who inspire curiosity and help kids discover what they love to learn. People-First Mindset — You stay patient and warm even when families are frustrated or unreasonable, but you also know how to set gentle limits and share things a customer may not want to hear, effectively.
Enterprise Customer Support Specialist PerplexityEnterprise Customer Support SpecialistSan Francisco, CaliforniaLeverage Perplexity’s own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized. Work directly with enterprise customers—via tickets, Slack, and sometimes calls—to diagnose and resolve their most complex technical and product questions, acting as the “last line of defense” before Product and Engineering step in.
NewSecurity Officer Patrol Customer Support Allied UniversalSecurity Officer Patrol Customer SupportSan Jose, CAJoin Allied Universal as an Unarmed Patrol Officer in a busy retail location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and deliver outstanding customer service. Support asset protection and store operations by documenting daily activities, communicating with site contacts, and assisting with crowd management during busy business hours.
Customer Support Engineer (Inference) Together AICustomer Support Engineer (Inference)San Francisco, CaliforniaFamiliarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Customer Support Engineer (GPU Cluster) Together AICustomer Support Engineer (GPU Cluster)San Francisco, CaliforniaFamiliarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Customer Support Strategic Program Manager Mercury Technologies IncCustomer Support Strategic Program ManagerSan Francisco, CA$121,700–$152,100 / yearOur target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 - $152,100. You'll help drive programs that improve how we support customers, scale operations, implement change, and partner cross-functionally across Product, Engineering, Learning & Development, Risk, and Systems Administration.
Senior Customer Support Engineer (Americas) QdrantSenior Customer Support Engineer (Americas)San Francisco, CaliforniaThis is a high-impact opportunity for someone who leads by example and is excited to help shape the future of a growing support function in a fast-paced AI infrastructure startup. Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom , we’re building the retrieval infrastructure layer for modern AI.
RFID Customer Applications Support NXP Semiconductors NVRFID Customer Applications SupportSan Jose, CA$99,700–$137,100 / yearDeliver ongoing formal and informal knowledge sharing and product positioning that help assigned accounts understand the operational, financial, and business impact of NXP solutions within their practice areas. This is an opportunity to join a dynamic, highly motivated team that collaborates daily with major electronics brands across the Americas to develop innovative products integrating RFID technology.
Customer Support Analyst Ariat International IncCustomer Support AnalystSan Leandro, CA$31.25–$33.65 / hourProviding courteous and professional service to internal and external customers Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts Responding promptly to a high volume of calls, voicemails and emails daily Verifying daily price and auditing of EDI and open orders Quickly resolving order discrepancies Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed Assisting with other responsibilities based on business needs. Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas) Strong analytical skills required to determine possible issues, interpret data and identify solutions Experience with order processing and management, product allocation in an EDI system Knowledge of SAP or similar order entry systems Understanding and appreciation of order to cash cycle Experience with EDI customers preferred Ability to prioritize work, handle multiple tasks and work independently of supervision Detail orientated with outstanding follow-through Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies.
Director of Customer Support CascaDirector of Customer SupportSan Francisco, CaliforniaLeverage AI and automation to handle high-volume, low-complexity requests (password resets, status inquiries, documentation lookups) and free up the team for consultative, high-value interactions. A core part of this role is designing automated workflows and communication systems that let us deliver fast, consistent, high-quality support without scaling headcount linearly.
Customer Support Engineer Impart Security IncCustomer Support EngineerSan Francisco, CAYou'll be the technical expert who helps customers successfully operationalize our Application Protection Platform in complex production environments. Deep expertise with Kubernetes, including advanced networking, service mesh integration, and troubleshooting.
Customer Support Lead Cardless IncCustomer Support LeadSan Francisco, CA$120,000–$160,000 / yearYoull handle our most complex cases: disputes with compliance implications, fraud scenarios that require cross-functional coordination, and edge cases that dont fit any existing playbook. Were headquartered in San Francisco, and have raised about $150M in equity funding from top venture capital firms including Spark Capital, American Express, Activant Capital, and more.
Customer Support Lead Candid HealthCustomer Support LeadCA$135,000–$175,000 / yearIn this role, you will be responsible for growing multiple individual contributors on the team, driving strategic outcomes that will allow the entire Support team to achieve best-in-class support as our product and team grow, owning support quality for various areas of the business, and developing systems that allow Candid to continue providing excellent experiences to customers. You will start with a strong IC focus for the first 6 months of your Candid tenure to become a product expert, ensuring you know what excellence looks like at the lowest tactical level of supporting Candid's customers, so you can effectively model it for others and apprentice your team on how to achieve it.
Customer Support Candid HealthCustomer SupportSan Francisco, New YorkAs an early member of this team, you will report into the Customer Support Lead, and will be responsible for delivering best-in-class support to all customers, helping to ensure the Candid team is well-aware of customer pain points and feedback, and contributing to the ground floor operations of a developing department at a fast-growing company. Candid’s Support team works collaboratively with all teams to ensure customers are supported quickly and thoroughly, and we’re looking for new members with a proven track record of delivering exceptional customer service and operational excellence.
NewCustomer Support Generalist TavrnCustomer Support GeneralistSan Francisco, CAComfortable doing real casework, not just triage — this role requires actually resolving Record Retrieval cases (chasing records, correcting errors, re-submitting requests), so we need someone who can learn a workflow and execute it independently, not just describe the problem. This is a generalist seat, which means you'll need to be capable across the board: general product support and actually working Record Retrieval cases when they come your way, not just flagging that something's wrong, but working the case through to resolution the way our RR specialists would.
Property Management Customer Support Specialist PTLA CareerProperty Management Customer Support SpecialistSan Leandro, CaliforniaExecutes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates and ensuring that lease renewal documents are signed and implemented on time. · Develops and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and more.
Software Engineer, Back End, Energy Customer Support Tesla IncSoftware Engineer, Back End, Energy Customer SupportFremont, CA$140,000–$210,000 / yearExpected Compensation $140,000 - $210,000 annual salary, cash and stock awards, benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Join Teslas service software team where youll work alongside some of the brightest engineers globally to power critical machine learning models for internal service applications.
NewCustomer Support Engineering – 10 IconmaCustomer Support Engineering – 10Fremont, CA$33.01–$36.85 / hourMonitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates. Develop customer relationships in the plant to improve the product and maintain or increase the business.
Customer Support Engineering Manager Crusoe Energy Systems LLCCustomer Support Engineering ManagerSan Francisco, CA$155,000–$185,000 / yearWere looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Customer Support Engineering Manager, youll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.