NewCustomer Service Representative TEKsystemsCustomer Service RepresentativeHerndon, VA$20–$21 / hourHandle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work • Accurately and efficiently process a variety of transactions, including payments, transfers, opening of additional new accounts, assisting with online and mobile banking, etc. • Maintain a professional manner to build member confidence and trust • Adhere to all procedures stated in the company's MSR policy and procedures • Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assets.
Retail Customer Service Associate FedExRetail Customer Service AssociateSpringfield, Virginia$17–$19.98 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewAssistant Manager - Sales & Customer Service Focus Storage Partners, LLCAssistant Manager - Sales & Customer Service FocusLorton, VAJob Description The Assistant Manager – Sales & Customer Service Focus plays a vital role in delivering exceptional customer experiences while supporting sales and daily operations at our Springfield and Lorton locations. Our clients have the choice between drive-up units, climate-controlled walk-up units and parking spaces, short-term or long-term rentals and on-line or in-person management – all in a safe and secure environment.
NewField Diesel Mechanic - Customer Equipment United RentalsField Diesel Mechanic - Customer EquipmentManassas, VA$27.85–$40.10 / hourAs a Field Diesel Mechanic - Customer Equipment Solutions (Service Tech III - Field Service - CES), you'll use your skills to perform maintenance and repairs of complex equipment on customer owned equipment with limited or no supervision in a highly skilled, safe, and professional manner. Safe maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of customer equipment and tools while using a high degree of independent judgment.
NewDesktop Support Technician TEKsystemsDesktop Support TechnicianColumbia, MD$25–$30 / houro Don’t do day-to-day stuff – removed from end user tasks • Candidates interviewed last year didn’t have much depth – initial screening was 30 mins, but then in the follow up interview there wasn’t anything below the surface • Example: asked simple networking question – device was working yesterday, can’t connect to internet today – what would you do? o Answer: Reboot device and if that didn’t work they would ask their supervisor • Someone left their team a month ago – potentially 2 openings Environment • Predominantly Microsoft shop – Lenovo laptops • Moved aways from desktops, mostly laptops and tablets • Very small footprint w/Apple Mac devices • Lots of Google Chromebooks o Place a Chromebook in every patient’s home o 8-9k Chromebooks in the field Very specific use case – runs 1 app = Skilled Notes o Most have SIM cards so they can have data connectivity o Navigating using E-SIM cards in some o Piloting multi-carrier SIM cards o Lots of patients live in rural areas with poor connection Day to Day • Team tries to avoid silo work – works more on a rotation so that everyone stays fresh with all aspects of the team • Different rotations – o Build room – imaging o Work room – hands on w/devices (2 techs in there – usually where new tech starts) - Decom work w/older devices o Deployment room (2 techs) Deployments – roughly 30-40/week w/ replacements and new hires • Doesn’t take into account Chromebook deployments – usually 100/week • 2 techs in the deployment room so that users can fire up their device and go and don’t have issues o Corporate campus – roam the campus, provide white glove service, hands-on troubleshooting issues o 2-4 techs working tickets from service desk or elsewhere for all remote users around the country Common issues are w/Chromebooks and Skilled Notes App for caregivers • Training for new tech = couple weeks in each room before they join the formal rotation • Experience with Active Directory and Entra ID (Group Policy, PowerShell, Intune). This team handles the escalation of tickets from the Outsourced Service Desk and provides remote support to all the users (caregivers, patients, employees) across the entire U.S. They will also provide hands-on support for all the users on-site at the Corporate campus in Columbia, MD.
NewHelpdesk Support Specialist TEKsystemsHelpdesk Support SpecialistColumbia, MD$21–$23 / hourActive Directory- Reset Passwords, Review Group Membership *Windows OS- Troubleshoot basic functions, printing, network connectivity, access to file shares, Windows and application updates, scanning for malware, imaging of hardware. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
HVAC Parts Runner / Service Support - Full Time Commercial Express HVAC LLCHVAC Parts Runner / Service Support - Full TimeSterling, VAAs an HVAC Service Support / Parts Runner / Helper , you'll play an important role in supporting our service technicians, delivering parts and equipment, assisting on job sites, and helping ensure our customers receive exceptional service. At Commercial Express HVAC , we're looking for motivated individuals who want to build a long-term career in the HVAC industry.
NewOperations Support Compunnel, Inc.Operations SupportBaltimore, MDRequired Skills Financial Services Knowledge Analytical Reasoning Customer Service Documentation Processing Microsoft Excel Microsoft Word Database Management Written Communication Verbal Communication Attention to Detail Organization Skills Time Management Multi-tasking Problem Solving Prioritization Data Entry Administrative Support Record Management Independent Working Process Compliance Preferred Skills Loan Servicing Financial Operations Client Documentation Review Account Servicing Operational Support Education: High School. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year.
NewCustomer Service / Client Services & Administrative Coordinator Electronic Security Services, Inc. (ESSI)Customer Service / Client Services & Administrative CoordinatorUpper Marlboro, MDWith over 4,000 monitored properties, including high-rise condominiums, apartments, gated communities, and commercial facilities, ESSI is a trusted, veteran- and family-owned security integrator in the Washington Metropolitan region. This position supports ESSI’s internal operations and external clients by managing customer communications, service requests, data accuracy, and internal coordination between departments.
NewInsurance Account Manager Legacy Insurance GroupInsurance Account ManagerManassas, VAMaintain Current Retention of 98% by Re-Marketing/Re-Shopping Accounts, Re-writing accounts and performing Customer Saves when customers request to cancel. Paid Time Off (PTO)###Work from Home###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Evenings Off###Disability Insurance###
NewMember Services Representative TEKsystemsMember Services RepresentativeReston, VA$18–$21 / hourWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
NewSales Representative BELFOR Property RestorationSales RepresentativeSterling, VAThe statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
NewService and Sales Representative Auto-Chlor System of New York City, Inc.Service and Sales RepresentativeWindsor Mill, MD$24–$25 / hourYou will be trained to manage every aspect of over 130 restaurant customers doing business with us, to include: Preventative maintenance & repair to our commercial dishwashing machines. Job Description This role is very engaging for the right person, as it blends hands-on service & mechanical work with account management, customer service, and sales.
Call Centre Representative / Customer Service / CSR 22nd Century Technologies, Inc. (TSCTI)Call Centre Representative / Customer Service / CSRLorton, VAFull timeUtilize software tools and databases for indexing and record management. Maintain and update digital and physical filing systems to enhance document accessibility.
Customer Service Representative / Customer Support Associate Room & BoardCustomer Service Representative / Customer Support AssociateElkridge, Maryland$55,000–$60,000 / hourWe seek candidates who excel in providing personalized, high-touch support, ensuring every customer interaction creates a seamless delivery experience for our customers. Whether a Room & Board customer is picking up an order, speaking with us by phone, or welcoming us into their home, we take pride in creating a comfortable, seamless experience at every touch point.
Project Support/Customer Service Manager - Vaxcom Parsons Commercial Technology Group Inc.Project Support/Customer Service Manager - VaxcomSpringfield, VA$103,500–$181,100 / yearWhat Required Skills You'll Bring: Must possess a four year college degree with at least twelve (12) years of work related experience or a combination of education and directly related equal to sixteen (16) years if non-degreed. What Desired Skills You'll Bring: Experience working with large scale facilities moves or renovations requiring monitoring/directing cleared and uncleared personnel in classified facilities.
Ebusiness Customer Support Specialist Airgas IncEbusiness Customer Support SpecialistGermantown, MDThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Customer Service Rep - Sales Support Ultimate Staffing ServicesCustomer Service Rep - Sales SupportLutherville, Maryland$23 / hourThis is an excellent opportunity for professionals with customer service, sales support, order management, or ERP/CRM experience who enjoy solving customer issues, processing transactions, and working in a fast-paced environment. During this critical business transition, you will help support customers, process orders, manage CRM cases, and resolve transaction-related issues while ensuring a positive customer experience.
As A Customer Experience Specialist In Firearms/Sporting Goods, You Are Responsible For Ensuring An Exceptional Guest Experience In The Firearms/Sporting Goods Departments. You Will Support A Strong Commitment To World Class Customer Service And Ensure An Army and Air Force Exchange ServiceAs A Customer Experience Specialist In Firearms/Sporting Goods, You Are Responsible For Ensuring An Exceptional Guest Experience In The Firearms/Sporting Goods Departments. You Will Support A Strong Commitment To World Class Customer Service And Ensure AnFort Belvoir, VAAs a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. Acknowledge every waiting customer as soon as they arrive to the Firearms counter/Sporting Goods department area to let them know you'll be right with them.
Customer Support Specialist CarfaxCustomer Support SpecialistCentreville, VirginiaThe expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report to consumers and the automotive industry. CARFAX , part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information.