p>Essential Duties & Responsibilities: Reporting to management to provide a full spectrum of customer support and sales activities (majority of sales in Maintenance Repairs Overall and Spares so developing maintenance contracts);
Responsible for the customer base in the designated zone, with the aim of maximizing business opportunities to achieve sales and market share growth;
Develop the relationships necessary to facilitate information/contact as required with all levels of the customer operation;
Be the voice of the customer:
o responsible for customer satisfaction as the main point of contact between customers and Safran Power and Ventilation;
o propose dedicate recovery plan in the event of customer satisfaction below target;
o establishing a complete comprehensive understanding of the customers, their organization and the key individuals within it;
o Liaising with internal departments with the objective of timely resolving customer issues and queries;
o Manage a structured, regular customer communication/visit schedule;
Actively participate in and contribute to the annual Sales Forecast in its territory.
Company : Safran Electrical & Power Job field : Customer services and support Location : Sarasota , Florida , United States Contract type : Permanent Contract duration : Full-time Required degree : Bachelors Degree Required experience : More than 3 years Professional status : Professional, Engineer & Manager Salary range : NA ITAR : ITAR Controlled position.