Director, Premium Customer Experience & Wealth Integration (Hybrid) Citigroup Inc.Director, Premium Customer Experience & Wealth Integration (Hybrid)New York, NY$170,000–$300,000 / yearIn this senior leadership role, you will own the end-to-end strategy for premium customer experience across risk, onboarding, customer service, fraud, and retention, and lead initiatives to maximize customer growth and engagement between US Consumer and Wealth, playing a central role in shaping how Citi engages and grows its most valued customer relationships. Citi is looking for a Director of Premium Customer Experience & Wealth Integration to lead a high-impact team dedicated to elevating the experience of high-value card customers and deepening the connection between Citi's US Consumer Cards and Wealth businesses.
NewCustomer Experience Associate Audicus IncCustomer Experience AssociateNew York, NY$25–$28 / hourThey get creative and innovative to solve problems, understand the value of working cross-functionally to achieve company goals, and consistently demonstrate a strong ability to communicate both thoughtfully and efficiently in their work. Troubleshoot & guide: Help customers identify and fix issues with their hearing aids by walking them through clear, step-by-step solutions and bringing in additional support when needed.
Customer Success Lead CentralReach LLCCustomer Success LeadHolmdel, NJRemote$65,000–$80,000 / yearTrusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. 1+ years previous experience in a client facing role such as: Customer Support, Customer Success, Account Management, Onboarding, Professional Services, Clinic Director, Ops Manager, Client Services Coordinator, Client Relations Manager, etc.
Associate Technical Support Engineer CentralReach LLCAssociate Technical Support EngineerHolmdel, NJ$40,000–$50,000 / yearTrusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. As a key member of the Support team, you will be proactive and show initiative, have exceptional communication skills, have a strong background in customer service, and the ability to identify/pinpoint the origins of both technical, as well as user issues.
NewBusiness Support II Metrocare ServicesBusiness Support IIHillside, New YorkIn addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
Wealth Services Sales Support & Service Specialist Flagstar Bank NAWealth Services Sales Support & Service SpecialistBellerose, NY$17–$26.02 / hourAdministrative support will include working with assigned FC(s) to work with their book of business to set appointments for account reviews, interacting directly with clients on service inquiries, processing transactions related to client accounts, and preparing financial reports to track team(s) progress to goal. Creating and distributing newsletters, presentations, and other support materials to educate retail branch banking team members and sales teams on product offerings, sales initiatives, and sales execution strategies.
Wealth Sales Support & Service Specialist Flagstar Bank NAWealth Sales Support & Service SpecialistBellerose, NY$17–$26.02 / hourAdministrative support will include working with assigned FC(s) to work with their book of business to set appointments for account reviews, interacting directly with clients on service inquiries, processing transactions related to client accounts, and preparing financial reports to track team(s) progress to goal. Creating and distributing newsletters, presentations, and other support materials to educate retail branch banking team members and sales teams on product offerings, sales initiatives, and sales execution strategies.
Customer Complaints Senior Manager OKEX Technology Co LtdCustomer Complaints Senior ManagerNY$143,000–$257,000 / yearDevelop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure. Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation.
NewCustomer Solutions Strategist Smurfit WestrockCustomer Solutions StrategistSouth Brunswick Township, NJ$26.07–$28 / hourProvides complete and immediate communication of order schedules, possible delays to customers and sales staff and solicit add-on sales based on customer needs. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
Senior Private Equity Customer Success Manager CartaSenior Private Equity Customer Success ManagerNew York, NY$153,850–$181,000 / yearPortfolio & Revenue Expansion: Uncover "white space" opportunities across PE firms' broader portfolios, strategically influencing cross-sells and upsells to drive clients toward Carta's comprehensive ERP vision for Private Equity. Carta’s Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs.
Customer Experience Agent RampCustomer Experience AgentNew York City, New York$60,000–$70,000 / yearYou will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
Sr. Customer Success Manager, Ad Measurement DisqoSr. Customer Success Manager, Ad MeasurementNew York, NY$130,000–$140,000 / yearSuccessful track record of building, nurturing, and growing mid-size to enterprise clients, including including working directly with Fortune 2000 brands and with Brand through Agency-driven relationships. You will collaborate closely with multiple teams including Customer Onboarding, Customer Support, Sales, Services, Marketing and Product, as your role is to ensure client success, mitigate churn risks, and proactively identify expansion opportunities.
Customer Experience Associate RampCustomer Experience AssociateNew York City, New YorkYou will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
Outside Property Claim Representative TravelersOutside Property Claim RepresentativeNew York City, New YorkDetermines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters. Investigates and evaluates all relevant facts to determine coverage, damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies.
Customer Support Associate Synthesia LtdCustomer Support AssociateNew York City, NYOur total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidias VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Retail Brand Representative Mosaic North AmericaRetail Brand RepresentativeEdison, NJWith 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change. The Retail Brand Representative is responsible for the in-house marketing, promotion and sale of specified products, ranging from perfume/fragrance products to electronics.
Showroom Customer Service Representative FergusonShowroom Customer Service RepresentativeNew York, NY$40,000–$60,000 / yearFerguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
Inside Sales Representative Arrow Electronics Inc,Inside Sales RepresentativePurchase, NY$25.96–$31.73 / hourAs owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases. Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
Cannabis Brand Representative- Part Time Acreage Holdings IncCannabis Brand Representative- Part TimeNew Brunswick, NJ$18–$22 / hourWith the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units - Wana, Jetty, and Acreage - realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. About the Role: The Brand Ambassador supports marketing & sales by promoting all company and related subsidiary and affiliate company brands through a variety of customer and dispensary facing activities, helping to coordinate marketing activities, providing merchandising support and educating dispensaries and budtenders.
NewDirect Sales Representative (B2b Sales) Universal Energy SolutionsDirect Sales Representative (B2b Sales)Union City, NJ$55,000–$70,000 / yearAs a Direct Sales Representative , you’ll work directly with local business owners to review their electricity and natural gas supply plans, introduce competitive supplier options, and recommend solutions that fit their business needs. Many of our top performers started in restaurants, retail, hospitality, customer service, athletics, or other customer-facing roles where they learned how to communicate, solve problems, and build relationships.