1,002 Results for

Customer Support Jobs in Lawrence, MA

Jobs

Nashua, NH20 days ago

Administer and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

New!

Wilmington, MAToday

$21–$21

The individual selected for this role will be expected to work at stores located at:# 5176188 Main Street, Wilmington, MA 01887-2099 and #5384 at 349 Main Street, Reading, MA 01867This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

New!

Needham, MAToday

$20–$20

The individual selected for this role will be expected to work at Store #5697, located at: 1068 Great Plain Avenue, Needham, MA 02492This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

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Hudson, NHToday

Information TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. This role directly supports the day-to-day and long-term security needs of the mainframe environment, ensuring that identity controls, system configurations, access provisioning, and monitoring functions remain accurate, compliant, and highly reliable.

New!

Seabrook, NH2 days ago

$16–$16.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

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Woburn, MA2 days ago

$16–$16.50 Per Hour

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Middleton, MA2 days ago

$17.25–$17.75 Per Hour

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Bedford, NH2 days ago

$15.50–$16 Per Hour

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Epping, NH2 days ago

$15–$15.50 Per Hour

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Pelham, NH3 days ago

Customer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English.

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Boston, MAToday

Vehicles: May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel. Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living.

Malden, MA7 days ago

$20–$23

This role involves actively listening to customer inquiries, processing orders, providing product information, resolving issues, and ensuring an exceptional customer experience. ● Strong problem-solving abilities – Analyze issues, identify root causes, and develop effective solutions.

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Danvers, MA6 days ago

$40,000–$50,000 Per Year

See Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

New!

Londonderry, NHToday

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

New!

Haverhill, MA2 days ago

$70,000–$125,000 Per Year

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.

Merrimack, NH9 days ago

Full-time

In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Covington site.

Boston, MA30+ days ago

Remote

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

New!

Boston, Massachusetts6 days ago

Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

Woburn, MA9 days ago

As a Representative – Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.

Woburn, MA11 days ago

As a Representative - Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

Portsmouth, New Hampshire30+ days ago

The Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as initiating membership renewal and/or inquiry follow-up calls or correspondence to customers and members as needed. Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP membership levels, membership benefits, products, events, and professional certifications.

Lawrence, Massachusetts7 days ago

Establish and maintain strong working relationships with teams, management and/or customers through in-depth understanding, interpretation and application of established company policies and procedures during all customer interactions. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Merrimack, New Hampshire7 days ago

Customer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. If you answered “yes” and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Merrimack site.

New!

Lawrence, MA6 days ago

Establish and maintain strong working relationships with teams, management and/or customers through in-depth understanding, interpretation and application of established company policies and procedures during all customer interactions. PURPOSE AND SCOPE: The Associate Support Technician provides technical support on diverse customer telephone inquiries of applicable devices within the assigned areas of responsibility.

Boston, MA30+ days ago

Qualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.

Cambridge, MA19 days ago

The Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.

Portsmouth, NH28 days ago

About FirstLight: FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services.

Chelmsford, MA10 days ago

You'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients.

Boston, MA9 days ago

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.

Boston, MA16 days ago

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Nashua, New Hampshire16 days ago

A Customer Account Support Specialist will collaborate closely with internal teams, support customer critical needs, interfacing and building relations with external customers, and providing support to the Program Management team. The Customer Account Support Specialist oversees and supports external customer accounts by fostering strong customer connections and advocating for internal processes ensuring customer success and satisfaction.

Saugus, MA30+ days ago

As one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.

Woburn, MA30+ days ago

$21.69–$36.15 Per Hour

Parker Chomerics is part of a world leader in the development and manufacture of high-quality products that enable engineering breakthroughs for a cleaner and more sustainable world, including thermal interface materials, EMI shielding solutions, electrical grounding products, and conductive and non-conductive injection molded plastics. Parker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.

Northborough, MA30+ days ago

Essential Functions • Assist customers to resolve equipment issues by phone and email • Learn to troubleshoot mechanical, electrical, and pneumatic issues • Coordinate with service technicians • Assist with electronic board scheduling, work order entry and billing processes. Coordinates receipts and assigns appropriate accounting codes with the credit card statements • Maintains customer orders in ERP as necessary for additional requirements on original work order • Perform other similar or related duties as required or requested.

Methuen, Massachusetts30+ days ago

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.

Wellesley, MA23 days ago

$18–$22 Per Hour

4G Clinical is a global leader in randomization and trial supply management (RTSM) and supply forecasting optimization software for the life sciences industry, offering the only fully cloud-based, 100% configurable and flexible solutions utilizing natural language processing (NLP) to accelerate clinical trials. The Customer Support Associate is responsible for the following: Work with our customers to ensure their needs are managed to the highest level of satisfaction and any issues or problems are addressed promptly and professionally to retain business.

Boston, MA21 days ago

$80,300–$143,990 Per Year

Partner closely with leaders across Customer Success, Adoption, Product, Engineering, Operations, and other business functions to represent the Voice of the Customer by identifying trends, risks, operational gaps, and emerging customer expectations, translating insights into actionable improvements that drive customer outcomes, scalable support experiences, and business impact. Create an environment of continuous improvement by leading strategic and operational initiatives focused on digital transformation, operational scalability, automation, AI-enabled support experiences, and evolving support models that elevate customer experiences, improve efficiency, and drive scalable processes, consistency, collaboration, and organizational maturity across teams and regions.

New!

Boston, MA2 days ago

$26.92–$40.38 Per Hour

In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

Boston, MA9 days ago

$72,000–$90,000 Per Year

Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. The estimated total cash compensation range for this role is:$72,000—$90,000 USDTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.

MA30+ days ago

$65,000–$70,000 Per Year

Working exclusively at the manufacturing plant or distribution center level, Spoiler Alert offers a best-in-class B2B sales platform that enables food & beverage brands to manage their liquidation processes across a private network of discount retailers and nonprofit channels - with a heavy focus on maximizing value recovery, strengthening customer relationships, and increasing the effectiveness of supply chain managers tasked with handling these typically manual sales processes. While we care deeply about our customers' financial and operational improvements, our team's hearts and minds are motivated by the impact our work has in addressing some of the largest environmental and social opportunities of our generation - at the intersection of food waste, resource deficiency, climate change, affordable nutrition, and hunger.

Somerville, MA30+ days ago

What You'll Do Customer Engagement & Success Act as a trusted point of contact for customers on operational and data-related questions, working closely with Account Managers to ensure a smooth, high-quality experience. This is a hybrid role that sits at the intersection of customer success and data-driven analysis - not a sales role, but one that requires strong customer-facing skills and genuine curiosity about how things work.

North Andover, MA26 days ago

The Customer Service Specialist requires the ability to act as a mentor within the support team, sharing skills and knowledge with the department members to meet departmental goals, while handling mid to high volume calls and email support. As a Customer Service Specialist, you will be responsible for providing excellent customer service to our clients in all interactions supporting our software as a service (SaaS) product.

Andover, MA29 days ago

$20.05–$35 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.

Boston, MA30+ days ago

$26.92–$40.38 Per Hour

How you will make a difference: Develop an in-depth knowledge of the Klaviyo platform Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email, chat, and phone Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies. Diagnose software issues and resolve escalated customer complaints engage using established processes Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions) Communicate thoughtfully and effectively with all Klaviyo customers Document troubleshooting and problem resolution steps.

Boston, MA26 days ago

Full-time

This role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. Project & Continuous Improvement SupportSupport special projects, process improvements, and system implementations related to field services operations and customer success.

North Andover, MA26 days ago

As a Customer Support Manager, you will be responsible for providing excellent service, coaching, training, mentoring, motivating, and managing of the support team. TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team.

Waltham, MA9 days ago

$60,000–$75,000 Per Year

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.

Boston, MA9 days ago

$26.26–$42.02 Per Hour

If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com. Troubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions.

Portsmouth, NH30+ days ago

Daily tasks may include, but are not limited to, communication with the customer (via phone, email, web), verifying defects and issues found within the Paymode, working with the team to find alternative solutions and workarounds to issues that are found, being the first point of contact for questions, and other necessary services to ensure a high level of customer satisfaction. Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually.

Wakefield, MA26 days ago

Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Responsibilities: Customer Support Specialist I :Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services.

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Customer Support Jobs in Lawrence, MA

Customer Support Specialist Wakefield Thermal Solutions, Inc.

Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams

Bilingual Customer Service Specialist (Spanish) Sherwin-Williams

Senior Systems Services and Support Analyst Fidelity Investments

Customer Experience Coordinator TJ Maxx

Customer Expierience Coordinator TJ Maxx

customer experience coordinator TJ Maxx

Customer Experience Coordinator Marshalls

Customer Experience Coordinator FT Marshalls

Financial Customer Associate - Bilingual- Merrimack Fidelity Investments

Direct Support Professional Sevita

CSSR - Customer Service Sales Rep - Part Time Craft Massachusetts

Medicare Sales and Customer Services Manager Brooksby Village by Erickson Senior Living

Customer Service Specialist Sherwin-Williams

Outside Sales Representative / Training Provided / Weekly Pay Safe Haven Security

Financial Customer Associate - Merrimack, NH Fidelity Investments

Customer Support Representative Travelcareerlaunch

Customer Support Specialist JazzHR Product Team

Representative - Customer Service (Sales Support) WESCO

Representative - Customer Service (Sales Support) WESCO International Inc

Customer Support Representative IAPP

Customer Support Technician Fresenius Medical Care

Customer Support Representative - Merrimack Fidelity

Customer Support Technician Fresenius Medical Care AG & Co KGaA

Customer Support Representative Synchrony Financial

Office Administrative and Customer Support - Supply Center Specialist Mindlance

Customer Support Specialist Firstlight Fiber Inc

Customer Support Specialist Metro Medical

Customer Support Reps - AI Training - Boston, US Prolific Academic Ltd

Customer Support I, Customs Compliance Magaya Corporation

Customer Account Support Specialist Amphenol Printed Circuits

Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture Inc

Customer Service Rep - Support Team Member Parker Hannifin Corp

Customer Support Specialist - Industrial Supply SunSource

Customer Support Representative (Part Time) Greater Lawrence Family Health Center

Customer Support Associate (2nd Shift) 4G Clinical LLC

Customer Support Manager Autodesk Inc

Customer Support Specialist - Portuguese Speaking Klaviyo

Customer Support Engineer Datavant

Customer Support Associate Spoiler Alert

Customer Support Manager Topsort, Inc.

TSD Customer Experience Analyst Support The Reynolds and Reynolds Company

Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market Inc

Customer Support Specialist Klaviyo Inc

Administrative Assistant – Field Operations and Customer Support Sea Machines

TSD Customer Support Manager The Reynolds and Reynolds Company

Enablement Lead, Customer and Partner Support Xometry

Senior Customer Technical Support Representative Axon

Customer Support Specialist Bottomline Technologies Inc

Customer Support Specialist I Eastern Bankshares Inc

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