NewBilingual Spanish Customer Support Representative (Volvo Car USA) TTECBilingual Spanish Customer Support Representative (Volvo Car USA)Mahwah, NJAs a Bilingual Spanish Customer Support Representative (supporting Volvo Car USA) working on-site in Mahwah, NJ , you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. The Bilingual Spanish Customer Support Representative provides world-class, exceptional customer service by coordinating towing and roadside assistance, resolving customer issues, and answering vehicle-related questions.
NewBilingual French Customer Support Representative (Volvo Car USA) TTECBilingual French Customer Support Representative (Volvo Car USA)Mahwah, NJAs a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ , you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. The Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles.
Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.
NewSportsbook and Online Casino Customer Support Agent - Standard Shift Rush Street Interactive IncSportsbook and Online Casino Customer Support Agent - Standard ShiftNJ$20.75–$24 / hourRush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, Strong typing proficiency and computer navigation skills required, including the ability to efficiently multitask across multiple applications and systems while maintaining accuracy and attention to detail.
Call Agent, Bureau of Customer Support City of New YorkCall Agent, Bureau of Customer SupportQueens, NYDUTIES WILL INCLUDE BUT NOT BE LIMITED TO: • The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital Records, Health Academy, Accela, STD results line, Provider Access Line (PAL), Literature Fulfillment and other/General Information queues. • Provide customer service by answering phones/chats to ensure the public/customers are informed on the process and steps needed to order/correct birth certificates and or death certificates in person, online or via mail.
Senior Director, Customer Support Clio VenturesSenior Director, Customer SupportNY$184,000–$230,000 / yearYou'll be deploying AI support agents, building AI voice channels, and scaling your team's ability to identify and convert Customer Success Qualified Leads at every touchpoint - continuing to scale support as a core growth engine for Clio, where world-class service is a competitive differentiator. Design and own the strategy to evolve support into an AI-first model - elevating our Clions to focus on complex, high-value customer interactions that require expertise, judgment, and relationship depth, while AI agents (e.g., Maven, Decagon, Sierra, or equivalent) handle routine inquiries at scale.
Senior Machine Learning Engineer, Customer Support Engineering Airbnb IncSenior Machine Learning Engineer, Customer Support EngineeringNYRemote$196,000–$227,000 / yearThe team is constantly exploring the SOTA Agentic architecture, develops and enhances various AI models, ML services and leverages tools including SFT, Reinforcement learning, Distillation, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
Technical Customer Support Engineer Tier 3 UVeye LtdTechnical Customer Support Engineer Tier 3Teaneck, NJ$90,000–$110,000 / yearThis role requires expertise in distributed systems, Linux environments, containerized applications, cloud infrastructure, and networking, along with the ability to perform advanced troubleshooting, root cause analysis, and cross-functional collaboration with Engineering, DevOps, and R&D teams to drive scalable, long-term solutions. A day in the life and how youll make an impact: ?Serve as the final escalation point for Tier 2 Support Engineers, Field Service Engineers (FSEs), and Customer Success Managers (CSMs), resolving the most complex and critical system incidents.
Head of Customer Support Obsidian Security IncHead of Customer SupportNY$165,000–$199,000 / yearWe protect 200+ organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world's largest Fortune 1000 and Global 2000 companies. With global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise ahead, Obsidian is scaling rapidly toward long-term growth and IPO readiness.
Customer Support Manager Chainguard, Inc.Customer Support ManagerNY$140,000–$165,000 / yearBy delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. This role is for an engineering-minded Support Manager with deep technical knowledge and strong customer relationship skills -- someone who can drive rigorous engineering outcomes while delivering an exceptional customer experience.
Senior Customer Support Engineer Collibra NVSenior Customer Support EngineerNY$116,000–$145,000 / yearCollibra is looking for a Senior Customer Support Engineer II to identify code defects in Collibra's software platform based on your investigation of customer-reported problems. Focused on quality and knowledge of "how" something works, especially what to test in order to execute change with confidence.
Customer Support Automation Engineer Valsoft CorporationCustomer Support Automation EngineerWhite Plains, NYRemote$70,000–$80,000Rather than simply responding to tickets, we're building an AI-powered support operation where voice agents, automated workflows, AI assistants, and connected systems work together to resolve customer issues faster and reduce repetitive work for the team. This role sits at the intersection of customer support, AI, and systems integration—you'll work directly with real support issues while designing automations that eliminate repetitive work and improve the customer experience.
Customer Support Representative ibyndCustomer Support RepresentativeEnglewood, New JerseyRemoteThe Customer Support Representative serves as the frontline point of contact for retail agents and broker partners on the iBynd + SEMSEE platform, delivering timely, effective, and empathetic support across all inbound channels. The Customer Support Representative partners closely with the Customer Success, Product, and Operations teams to surface recurring issues, drive resolution, and contribute to a continuously improving support experience.
Senior Associate, Revenue Tools - Customer & Product Support AlphaSense, Inc.Senior Associate, Revenue Tools - Customer & Product SupportNY$88,000–$120,000 / yearSitting within the broader tooling team and operating as an unofficial member of the C&PS leadership team, this role is responsible for helping us scale support without sacrificing quality, capturing every automation and deflection opportunity, and keeping our support tech stack best-in-class and tightly integrated with the broader company systems landscape. Through close teamwork and collaboration, they drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense's market-leading platform and products.
Customer Support Specialist - RL Antech Diagnostics IncCustomer Support Specialist - RLNY$21–$25 / hourOur products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
Technical Customer Support Engineer, Tier 2 UVeye LtdTechnical Customer Support Engineer, Tier 2Teaneck, NJ$75,000–$90,000 / yearDepending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
Customer Support Administrator - Full Time Temp to Perm Position AmerluxCustomer Support Administrator - Full Time Temp to Perm PositionOakland, New JerseyAmerlux, a leader in architectural lighting, designs and manufacturing of innovative interior and exterior lighting solutions for commercial, retail and supermarket sectors is looking for a Customer Support Administrator to join our team in our Oakland NJ facility. Key Job Responsibilities include: Complying daily, weekly and monthly reports as required for the customer support and other departments within the organization.
Customer Support Administrator - Full Time Temp to Perm Position - Oakland, NJ AmerluxCustomer Support Administrator - Full Time Temp to Perm Position - Oakland, NJOakland, NJ$24–$26 / hourAmerlux, a leader in architectural lighting, designs and manufacturing of innovative interior and exterior lighting solutions for commercial, retail and supermarket sectors is looking for a Customer Support Administratorto join our team in our Oakland NJ facility. Key Job Responsibilities include: Complying daily, weekly and monthly reports as required for the customer support and other departments within the organization.
Manager, Customer Payments Support Justworks, Inc.Manager, Customer Payments SupportNY$120,000–$132,000 / yearAs an experienced leader on our Customer Support team, you will be responsible for guiding your team of Customer Support Payments Specialists as they expertly handle a high volume of customer payments inquiries across multiple channels. At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
Customer Support Specialist | Travel | Remote Destination CareersCustomer Support Specialist | Travel | RemoteFlorida, FloridaRemoteCustomer Support Specialist – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns.
Senior Manager, Customer Support Justworks, Inc.Senior Manager, Customer SupportNYRemote$140,000–$161,000 / yearComfort working with and building using AI, automation, or workflow tooling (e.g., GPT-based tools, no-code/low-code platforms, data tools), with a mindset of using technology to solve operational problems. This is a highly visible leadership role for someone who knows how to build strong managers, scale support thoughtfully, and deliver a consistently excellent customer experience in a fast-moving environment.
Customer Support Analyst - Gujarati Mews Systems BVCustomer Support Analyst - GujaratiNY$64,500–$66,000 / yearIt's impossible to capture every nuance of a role - especially at a rapidly growing company like Mews - but if we had to distill it down to a job description (which we do because this is a job description), it would be this: As a Customer Support Analyst, you will demonstrate a unique combination of people skills and tech savvy as you will be speaking/messaging/emailing with clients and helping them navigate any challenges they have with our hospitality cloud. Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim.
IT Desktop Support/Customer Service Technician Tier II DigitalOptometricsIT Desktop Support/Customer Service Technician Tier IINew Hyde Park, NYFull timeDigitalOptometrics, a growing company in the telehealth field, seeks a Desktop Support/Customer Service Technician - Tier II to join out Lake Success, New York office. We aren't just looking for someone with exceptional technical background, but someone with great interpersonal communication skills as well.
Customer Service And Sales Support Representative Winsor ConsultingCustomer Service And Sales Support RepresentativeRidgefield, NJFull timeTrack interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
Director of Customer Support Digital Arbitrage IncDirector of Customer SupportNYRemote$140,000–$180,000 / yearThe support organization spans roughly 66 coaches and advanced support specialists across LATAM, EMEA, and APAC, organized into teams led by experienced leads and senior leads. We''re 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven''t dared to tackle.
Customer Support Representative Multi Channel SimplyInsured, Inc.Customer Support Representative Multi ChannelNYRemoteThis is a multi-channel role (Phone, Chat, Email) where your empathy, speed, and problem-solving skills will directly impact our growth and customer loyalty. Be a Trusted Guide: Help potential customers navigate our online shopping experience, helping them find the perfect health insurance quotes for their teams.
Associate Customer Experience Support TandymAssociate Customer Experience SupportEnglewood Cliffs, New Jersey$40 / hourA New Jersey-based media services company is actively seeking a new Associate Customer Experience Support to join their team, optimizing multi-channel support operations for digital subscription customers. Optimizing service delivery to digital subscription customers.
Bilingual Customer/Technical Support Associate Honest Networks IncBilingual Customer/Technical Support AssociateNY$21–$27 / hourSetting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc). Friendly and enthusiastic Excellent communication skills Self-motivated and driven Ability to stay calm and clear-headed when dealing with angry customers and time-sensitive troubleshooting.
Federal DoD Customer Support Manager - Remote Motorola Solutions IncFederal DoD Customer Support Manager - RemoteNYRemote$80,000–$90,000 / yearThe Customer Support Manager (CSM) for the US Federal DoD Government Markets is responsible for ensuring customer satisfaction, contractual projects, and identifies new sales opportunities for multiple Department of Defense accounts located in the US, along with additional customers Globally. Bachelor's Degree OR 5+ years of experience in one of the following: LMR, Public Safety, Project Coordination, Project Management, Account Management, Customer Support, Technical Services Sales with large Government customers.
Customer Support Specialist 1stdibs.Com IncCustomer Support SpecialistNY$24.50–$27 / hourAs a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented individuals, and the businesses they own, across the art and design industries. As 1stDibs' newest Customer Support Specialist, you will provide a seamless purchasing experience, ensuring all details of an order are executed with the highest level of service.
Bilingual Spanish Customer Support Representative (Volvo Car USA) TTEC Holdings IncBilingual Spanish Customer Support Representative (Volvo Car USA)Mahwah, NJAs a Bilingual Spanish Customer Support Representative (supporting Volvo Car USA) working on-site in Mahwah, NJ, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions. The Bilingual Spanish Customer Support Representative provides world-class, exceptional customer service by coordinating towing and roadside assistance, resolving customer issues, and answering vehicle-related questions.
Technical Customer Support Engineer Tier 3 UVeyeTechnical Customer Support Engineer Tier 3Teaneck, NJ$90,000–$110,000 / yearThis role requires expertise in distributed systems, Linux environments, containerized applications, cloud infrastructure, and networking, along with the ability to perform advanced troubleshooting, root cause analysis, and cross-functional collaboration with Engineering, DevOps, and R&D teams to drive scalable, long-term solutions. Perform advanced root-cause analysis (RCA) on intricate hardware/software interoperability issues, diagnosing problems across Linux operating systems, containerized environments (Docker/Kubernetes), and cloud platforms (AWS/GCP).
NewCustomer Support / Admin CFSCustomer Support / AdminValhalla, NYThis role is ideal for someone who enjoys helping customers, staying organized, and supporting day-to-day office operations. Handle incoming and outgoing mail, office supplies, and general office operations.
Senior Customer Support Engineer EJ2 Communications IncSenior Customer Support EngineerNYWe encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more.
Office Administrative and Customer Support - Administrative Assistant MindlanceOffice Administrative and Customer Support - Administrative AssistantFair Lawn, NJWe are seeking a detail-oriented Administrative Assistant to support daily operations within a laboratory and chemical plant environment. Key Responsibilities: Provide administrative support to plant operations and laboratory staff.
Sr Principal Consultant - Consumer Services - NetSuite Advanced Customer Support (ACS) - Managed Services Oracle CorpSr Principal Consultant - Consumer Services - NetSuite Advanced Customer Support (ACS) - Managed ServicesNY$93,900–$143,900 / yearOracle NetSuite''s Advanced Customer Support (ACS) team is seeking a seasoned consultant with expertise supporting Consumer Services organizations, including Commercial Services & Equipment Support providers, Automotive & Vehicle Services companies, Real Estate & Property Management organizations, Health, Wellness & Personal Care businesses, membership and subscription based businesses, and other consumer centric service organizations. Advise Consumer Services customers on leading practices across customer lifecycle management, Inventory and warehouse management, service delivery and field service operations, workforce management, recurring revenue models, customer retention, billing, financial operations, equipment and service contract management, property and tenant management processes, and customer experience optimization initiatives.
Customer Support Coordinator Topaz HRCustomer Support CoordinatorIrvington, New JerseyThis individual should possess strong communication skills, maintain a positive and professional attitude, and be comfortable supporting both customers and internal teams as business needs evolve. Our client is a growing uniform and professional apparel organization dedicated to providing high-quality products and exceptional customer service to businesses and professionals across multiple industries.
Customer Support 1 VSP VisionCustomer Support 1NY$15.75–$22.58 / hourIdentify customer trends and communicate to appropriate business partners, leaders, and divisions; suggest necessary corrections, changes, or solutions; appropriately elevate situations that could have organization-wide impacts. Typically has the following skills or abilities: One to two years of customer service experience in handling moderate to complex customer inquiries in call center, insurance, manufacturing, software, telecommunications, retail, or eyewear industries.
Founding Customer Operations & Support HadriusFounding Customer Operations & SupportNYAs Hadrius"s first dedicated Customer Operations & Support teammate, you"ll own the operational backbone of our Customer Success function protecting our Account Managers" focus, tracking customer insight/requests alongside their current status, and building the systems and automations that let our CS team scale. To do this, were building the automated back office for financial firms, using AI to analyze millions of data points from emails to text messages, marketing copy, investment accounts, filings, and more to identify regulatory violations.
Bilingual Customer Service & Technical Support Representative (Spanish/English) Remote /Plainview, NY area or Ocala, Fl area AV Staffing SolutionsBilingual Customer Service & Technical Support Representative (Spanish/English) Remote /Plainview, NY area or Ocala, Fl areaPlainview, New YorkRemoteWe’re recruiting on behalf of an IT implementation company’s new Call Center for FLUENT Spanish/English Customer Service Technical Support Representatives . Strong typing and multitasking skills (navigate multiple systems while assisting customers) .
NewCustomer Service & Support Coordinator CFSCustomer Service & Support CoordinatorWhite Plains, NY$42,000–$48,000 / yearThis role is ideal for someone with strong customer service, call center, administrative, or helpdesk experience who enjoys helping people and solving problems. This position is perfect for a motivated, tech-savvy candidate with exceptional customer service skills who wants to launch or grow a career in IT support.
Sr Principal Consultant-Advanced Customer Support / Managed Services, Oracle | NetSuite - Products Oracle CorpSr Principal Consultant-Advanced Customer Support / Managed Services, Oracle | NetSuite - ProductsNY$93,900–$143,900 / yearAs a senior member of the consulting organization, you will lead solution design and implementation efforts, provide technical and functional leadership to engagement teams, influence executive-level decision-making, and resolve complex customer challenges. Success in this role requires balancing strategic advisory capabilities with hands-on solution leadership to help customers accelerate adoption, optimize operations, and maximize the value of their NetSuite investment.
Customer Support Coordinator Culinary DepotCustomer Support CoordinatorMontvale, NJFull timeIf you are someone who feels personally invested in making sure customers are taken care of—and you don’t rest until the issue is resolved—this role will be a strong fit. Culinary Depot is a leading provider of commercial kitchen equipment and solutions, serving restaurants, institutions, and foodservice operators nationwide.
Customer Support Associate CareerscapeCustomer Support AssociateYonkers, NY$18–$22 / hourPart timeThis part-time position involves assisting customers via phone, email, and chat, ensuring they receive timely and effective support. As a Customer Support Associate, you will be responsible for resolving customer inquiries, providing product information, and maintaining customer satisfaction.
Domestic Customer Support Associate Unex CorporationDomestic Customer Support AssociateNJExternal- end users / customers)Communicate with customers directly via phone/email to assist with:Billing/AccountingCustomer account verifications (when necessary)Date(s) of purchase informationRepair historyWarranty information - answer questions/provide information regarding statusCustomer ID informationMonitor the "Domestic Box" and forward any faxes submitted by customers to the appropriate department, then file those faxes accordinglyRequirements:Willing and able to learn a highly technical product quicklyStrong relentless follow up skillsMUST BE a self-starterMust be diligent / proactiveExperience in an environment with an actual commodity, product or physical objectAbility to move/lift on occasion and go into warehouse environment in order to resolve inventory issues and/or answer questions accuratelyAptitude with both Technical Support and Sales Support with regards to (tooling / physical product / commodity & accessories)Must have thick skin, this is a fast paced, high intensity environmentAble to work alone or as a part of a teamDisplay a willingness and disposition to learn and be trainedProficient with Microsoft suite and computers in generalStrong writing and speaking skillsPreferred:Prior experience with SAP B1, Great Plains, or similar ERP systemExperience handling / supporting a team of Sales Representatives is a plusExperience handling customer service in an online chat environment is a plusExperience handling heavy volume of phone calls / emails is a plus#ZR. Essential Duties:Handle 75-100 emails per dayHandle 50-75 phone calls per dayService clients located all over North AmericaSchedule, communicate, and file documents regarding tool deliveryEnter data into Excel, SAP (ERP) and other softwareCoordinate any missing components for orders with purchasing (some products may not be in stock and may have to be placed on backorder)Learn part numbersSuggest equipment and supplies to meet customer needsFOLLOW UP SKILLS - CONSTANT FOLLOW UPSEnter billing data and then review to ensure:Proper documentation is provided by CustomerCustomer is being billed accurately according tocurrentprice lists & current global agreementsReconcile inventory on invoice by matching the SKU to what is on the orderThe correct amount is applied for shippingThe correct account is being used for the customerProvide customer with copy of order when completedHandle requests (when necessary) for:Third-party charges (i.e. shipping)Exceptions to normally required documentationPrice changesAnswer both internal and external questions (Internal- Salespeople, Territory Managers, Customer Service, etc.
Customer Support Representative, L2 Managed Solution LLCCustomer Support Representative, L2NYRemote$21–$25 / hourThe value you'll bring: As a member of the Managed Operations Center, the Customer Support Representative, Level 2, will leverage entry-level technical support knowledge to provide superior customer service to managed services clients and basic troubleshooting/ticket resolution within a 24/7/365 helpdesk environment, working from Managed Solution headquarters or remotely. Physical Demands: The essential functions of this job require: the ability to frequently sit and stand for long periods of time; to manipulate objects with fine and gross motor skills; to frequently lift and maneuver 10 pound objects; to communicate in written and spoken English; to hear; to utilize close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Customer Support Specialist CareerscapeCustomer Support SpecialistMorristown, NJRemote$18–$22 / hourPart timeTraining will be provided to familiarize you with the company's products and services, ensuring you can assist customers efficiently. As a remote position, candidates will need to be self-motivated and have a suitable workspace to engage with customers effectively.
Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob''''s SquadTotowa, NJAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Customer Support Lead Candid HealthCustomer Support LeadNY$135,000–$175,000 / yearIn this role, you will be responsible for growing multiple individual contributors on the team, driving strategic outcomes that will allow the entire Support team to achieve best-in-class support as our product and team grow, owning support quality for various areas of the business, and developing systems that allow Candid to continue providing excellent experiences to customers. You will start with a strong IC focus for the first 6 months of your Candid tenure to become a product expert, ensuring you know what excellence looks like at the lowest tactical level of supporting Candid's customers, so you can effectively model it for others and apprentice your team on how to achieve it.
Customer Support Administrator Crestron Electronics IncCustomer Support AdministratorNJOur automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security. Authority to re-consign, prepare and authorize pre-paid shipping labels as well as open investigations with freight carriers for lost or damaged product and follow through to resolution, including authority to provide replacement products to customers upon confirming if negligence due to Crestron error.