The specialist is responsible for receiving and responding to customer inquiries from Physicians, Patients, and/or Support Staff via phone, email, and chat; identifying and resolving issues; documenting interactions; and ensuring high-quality customer experience. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Business Services, Health, Infrastructure and Engineering, Mission Optimization, Technology and Transportation) for the federal government and commercial enterprises.