Customer Service Representative - Remote Spade RecruitingCustomer Service Representative - RemoteCharlotte, NCRemote$50,000–$60,000 / yearFull timeIn this role, you will support members who have requested information about their benefit options by scheduling brief virtual appointments and guiding them through a simple, user-friendly online process. You will manage a mix of inbound and outbound communication, respond to member inquiries, update account details, and assist with completing straightforward digital forms.
NewConcierge Customer Service Representative TTECConcierge Customer Service RepresentativeAsheville, NCPromptly process and answer/resolve customer inquiries, concerns or technical questions, determine the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided. Ensure that all customer contacts are properly logged into the CRM tool to allow for an accurate historical view of customer contacts manage follow-up log and audit documentation of customer files.
Customer Service Representative – Financial Services TTECCustomer Service Representative – Financial ServicesCharlotte, NCWhether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. You’ll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.
Customer Service Representative/Service Greeter Anderson Automotive GroupCustomer Service Representative/Service GreeterAsheville, NC$16–$17 / hourFull timeFred Anderson Nissan of Asheville is looking for an energetic and outgoing personality with a proven track record of customer service to be the first point of contact for our service lane. Our Service Greeters ensure and are responsible for providing an inviting and professional experience to the guests who bring their vehicles in for their scheduled maintenance and repairs.
68679 Sales Representative Griffin Chrysler Dodge Jeep68679 Sales RepresentativeRockingham, NCFull timeComplete quotes, return email/voicemail, and other administrative functions to include running credit applications and processing transaction paperwork. Griffin Chrysler Dodge Jeep is looking for a Sales Representative | Automotive Sales Rep to join our dynamic Sales Team.
Customer Relationship Service Representative TTECCustomer Relationship Service RepresentativeAsheville, NCPromptly process and answer/resolve customer inquiries, concerns, or technical questions, determine the appropriate actions based upon job aids, research, and existing desktop solution tools, and take the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided. · Ensure that all customer contacts are properly logged into Reveal CRM, ensure that VZ has accurate contact information on the customer, manage and audit of documentation of customer files.
Customer Service/BDC Representative Hendrick Automotive Group CorporateCustomer Service/BDC RepresentativeCharlotte, North Carolina$42,000–$55,000 / hourFull timeJoin Hendrick Automotive Group's Luxury Customer Concierge Center, where you'll support some of the world's most prestigious automotive brands from our state-of-the-art corporate facility in Charlotte. As a Luxury Customer Concierge, you'll be the first point of contact for customers of our luxury dealerships — handling inbound and outbound calls, texts, and emails with professionalism and care.
Customer Service Advocate Hendrick Automotive Group CorporateCustomer Service AdvocateConcord, North CarolinaFull timeOrganizes programs, events, meetings or conferences by arranging facilities and caterers, issuing information or invitations, coordinating speakers and controlling event budget. Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
Customer Service Associate Raising Cane'sCustomer Service AssociateRocky Mount, NCWhether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection.
Retail Customer Service Associate FedExRetail Customer Service AssociateFuquay Varina, North CarolinaPart timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewRetail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorHendersonville, NC$14–$14.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewRetail Customer Experience Coordinator Part-Time Brier Creek TJ MaxxRetail Customer Experience Coordinator Part-Time Brier CreekRaleigh, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Service Team Lead AmeripriseCustomer Service Team LeadCharlotte, NCWe’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Lead day to day operations for a customer service team, driving customer centric, best-in-class service for advisors, clients, and business partners.
NewPT Customer Experience Coordinator MarshallsPT Customer Experience CoordinatorMatthews, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Full Time Customer Experience Coordinator MarshallsFull Time Customer Experience CoordinatorRaleigh, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coordinator MarshallsCustomer Experience CoordinatorRaleigh, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Guest Services Representative - Full Time Hendrick Automotive Group CorporateGuest Services Representative - Full TimeConcord, North CarolinaFull timeThis role is highly interactive and provides administrative support of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Hendrick Chrysler Dodge Jeep Ram FIAT of Concord Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027.
NewPart-Time Guest Services Representative Hendrick Automotive Group CorporatePart-Time Guest Services RepresentativeConcord, North CarolinaPart timeThis role is highly interactive and provides administrative support of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Hendrick Chrysler Dodge Jeep Ram FIAT of Concord Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027.
Customer Service Clerk 804 TechnologyCustomer Service ClerkCary, NC$18–$20 / hourContractorFull timeAs a Customer Services Support Clerk, you will be responsible for answer incoming phone calls and interact with field personnel and external customers. 804 Technology and we are currently seeking an Customer Support Clerk for a contract to perm role located in Cary NC.
Customer Service Representative | Technical Support Charter Communications IncCustomer Service Representative | Technical SupportMorrisville, NCAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
Customer Service Support Representative Siemens AGCustomer Service Support RepresentativeCary, NCProblem Solving and Continuous Improvement: Support the personalized service model by building strong relationships with assigned zones, territory managers, and the customer base. Operations Management and Support: Execute daily SAP transactions, including orders, returns, credits, debits, and quotes, with accuracy and speed, meeting established KPIs.
Customer Service Representative | SB Billing Support Charter Communications IncCustomer Service Representative | SB Billing SupportCharlotte, NCAs a Customer Service Representative for Spectrum Business, you'll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.
Customer Service Representative | SB Technical Support Charter Communications IncCustomer Service Representative | SB Technical SupportCharlotte, NCBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
NewCustomer Support Associate Zp Group LlcCustomer Support AssociateRALEIGH, NC$20–$23 / hourResponsibilities of the Customer Support Associate Include: Manage all correspondents with customers relating to all service and claim needs, client information, service requests, and contract benefits. Keywords: customer service associate, customer service, customer support, customer service rep, customer service representative.
Customer Service Support Representative Labcorp Holdings IncCustomer Service Support RepresentativeBurlington, NCAs we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes.
NewCustomer Support Clerk | Customer Service ProSidian ConsultingCustomer Support Clerk | Customer ServiceCharlotte, NCTeamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership – ability to guide and lead colleagues on projects and initiatives Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people Communication – ability to effectively communicate to stakeholders of all levels orally and in writing Motivation – persistent in pursuit of quality and optimal client and company solutions Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization – ability to manage projects and activity, and prioritize tasks. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom.
Customer Support Service Representative (Medical Billing)- Hybrid Schedule OrthoCarolinaCustomer Support Service Representative (Medical Billing)- Hybrid ScheduleCharlotte, NCThe Customer Service Representative is responsible for courteously answering and routing business office patient account phone calls to the appropriate individuals within the company. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better.
Customer Support Specialist Sir Speedy, Winston-Salem/High Point NCCustomer Support SpecialistHigh Point, North CarolinaWhile technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion. Big Pluses if You Have: Experience using estimating Software (Printer’s Plan, PrintSmith, Etc.) About Us: We have been in business in NC Triad area for over 50 years, so we are not going anywhere.
NewLabcorp Genetics Customer Service Support Representative I- Remote Labcorp Holdings IncLabcorp Genetics Customer Service Support Representative I- RemoteBurlington, NCRemote$17.75–$21 / hourThis Customer Service Support Representative serves as a key resource for patients by resolving open patient accounts receivable, addressing customer questions, and assisting patients with payment options, including the initiation of payment plans for outstanding balances. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.
NewLabcorp Genetics Customer Service Support Representative II- Remote Labcorp Holdings IncLabcorp Genetics Customer Service Support Representative II- RemoteBurlington, NCRemote$19–$22 / hourAs we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes.
NewSpecialty Testing Billing Customer Service Support Representative II- Remote Labcorp Holdings IncSpecialty Testing Billing Customer Service Support Representative II- RemoteBurlington, NCRemote$19–$22 / hourAs we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes.
SUPERVISORY IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32) Department of the ArmySUPERVISORY IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32)Raleigh, NC$93,468–$121,511 / yearIf you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistration.aspx ). Must complete appropriate training and obtain required certifications IAW DoDI 8140 or DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level II within 9 months of employment pending training seat availability.
NewCustomer Service Support Rep Labcorp Holdings IncCustomer Service Support RepCharlotte, NCAs we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes.
NewSpanish Customer Service and Sales Support Scott Clark HondaSpanish Customer Service and Sales SupportCharlotte, NCWe are looking for someone who is fluent in Spanish and English with effective and energetic phone skills, problem solving, and attention to detail combined with a genuine desire to help others and create an exceptional customer experience. Ability to work with multiple computer and phone applications while demonstrating speed, accuracy, and high attention to detail.
NewSpanish Customer Service and Sales Support Scott Clark NissanSpanish Customer Service and Sales SupportCharlotte, NCWe are looking for someone who is fluent in Spanish and English with effective and energetic phone skills, problem solving, and attention to detail combined with a genuine desire to help others and create an exceptional customer experience. Ability to work with multiple computer and phone applications while demonstrating speed, accuracy, and high attention to detail.
Customer Support | Travel Coordinator | Remote Aisles & AbroadCustomer Support | Travel Coordinator | RemoteNorth Carolina, North CarolinaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.
Customer Support Representative Synchrony FinancialCustomer Support RepresentativeCharlotte, NCQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
IT SPECIALIST (CUSTOMER SUPPORT)(T32) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT)(T32)Fort Bragg, NC$68,545–$97,867 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistration.aspx ).
Customer Services Support Senior Business Analyst Duke Energy CorpCustomer Services Support Senior Business AnalystCharlotte, NCThis position supports an organization that works with key stakeholders at all levels, including supervisors and management in the Customer Services Operations organization across assigned jurisdictions to achieve customer service strategies, goals, objectives, and change integration initiatives. Collaborates extensively with IT business partners and operations subject matter experts to build comprehensive business requirements that ensure thorough development of technical design specifications and creates IT work tickets or requests as needed.
Interactive Distributive Generation (IDG) Operator I (Customer Support, Power Distribution, Monitoring, Dispatch) PowerSecure, Inc.Interactive Distributive Generation (IDG) Operator I (Customer Support, Power Distribution, Monitoring, Dispatch)Durham, NCMonitor all Microgrid fuel and DEF levels, place orders with fuel suppliers proactively, confirm receipt of orders, follow up and accurately log delivery information for each order. Physical Demands and Work Environment: Reading Comprehension, Active Listening, Writing, Speaking, Color vision (to interpret color coded graphs), Systems Analysis, Active Learning, Critical Thinking, Time Management.
Customer Service and Sales Support HireverseCustomer Service and Sales SupportCharlotte, NCFull timeThis is an excellent opportunity for candidates looking to build a long-term career in sales and customer engagement while receiving hands-on training and performance-based growth opportunities. Whether you’re just starting your career or looking to transition into sales, this role provides the training, support, and earning potential to help you succeed.
Customer Support Reps - AI Training - Charlotte, US Prolific Academic LtdCustomer Support Reps - AI Training - Charlotte, USCharlotte, NCWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Technical Customer Support Light & WonderTechnical Customer SupportRaleigh, North CarolinaSUMMARY: A Technical Customer Support Representative will act as a liaison, provide product/service information, and resolve emerging problems that our customer accounts might face with accuracy and efficiency. Responsible for using company resources to field customer requests from locations, remote technicians, or market employees while documenting the relevant store information and details of the request.
Customer Services Support Operator Ampcus IncorporatedCustomer Services Support OperatorCary, NCCustomer Relationship Management: Act as the main point of contact for customer inquiries related to orders including but not limited to written requests and phone inquiries. Brings a positive, solutions-first attitude: stays steady under pressure and helps the team stay grounded during high-volume or high-change periods.
NewCustomer Support Assistant Alphabe InsightCustomer Support AssistantCharlotte, NCIn this role, you will serve as a key point of contact for customers, providing timely assistance, resolving inquiries, and ensuring a positive customer experience. At Park 6 Logistics, we are committed to delivering reliable logistics solutions through operational excellence, exceptional customer service, and a team-driven approach.
Remote Customer Support Specialist HTTravelsRemote Customer Support SpecialistMooresville, NCRemoteThis role involves assisting clients throughout the travel planning process, responding to inquiries, coordinating information, and helping ensure a smooth and organized experience from initial request through final confirmation. You will play an important role in supporting clients, maintaining accurate records, coordinating travel-related details, and providing timely updates throughout the planning journey.
Customer Support Analyst - Student Information Systems Wake County Public School SystemCustomer Support Analyst - Student Information SystemsCary, North CarolinaFull timeAbility to exercise good judgment; Ability to troubleshoot, problem-solve, analyze problems, and have a logical approach for resolution; flexible approach to work; Ability to work effectively in a technical environment; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with school system staff, external agencies, and the public. Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps; Considerable knowledge of personal computers (PCs) and networking systems; Considerable knowledge of Windows operating systems; Critical thinking and interpersonal skills; Ability to troubleshoot and analyze problems; Ability to work within a team, demonstrate initiative, and have excellent customer service skills.
Customer Support Specialist I Momentus TechnologiesCustomer Support Specialist ICharlotte, NCAdditional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues.
NewAdministrative Support - Customer Service TotalMed StaffingAdministrative Support - Customer ServiceDurham, NCAdministrative Support-Customer Service . Shift: 7:30 AM - 4:00 PM, 5 day(s)/week.
Technical Customer Support & RMA Manager Teguar CorporationTechnical Customer Support & RMA ManagerCharlotte, North CarolinaThis role ensures customers receive timely, accurate, and professional technical service while building the processes, metrics, communication rhythms, and team structure needed to support current operations and future growth. Build and maintain scalable processes for Technical Support and RMA, including intake, triage, escalation, documentation, automation rollout, and handoffs with Sales, Product Management, Operations, Quality, and Fulfillment.