1,367 Results for

Customer Support Jobs in Northern Virginia, VA

Jobs

Reston, VA

Full time

Leveraging an industry-leading scalable, multi-band network infrastructure, Inmarsat Government offers a suite of managed network services and end-to-end communication solutions to support users on land, at sea and in the air, even in the world’s most remote regions. The NOC Support Engineer is responsible for maintaining, modifying, and managing the NOC's software and monitoring infrastructure, including hardware and software applications used to monitor and manage Inmarsat Government's global MPLS and SATCOM networks.

26 days ago

Arlington, VA

$15.50–$16 / hour

USA TJ Maxx Store 1459 Arlington VA

This position has a starting pay range of $15.50 to $16.00 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Today

Silver Spring, Maryland

$19.70–$23.17 / hour
Full time

Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential.

Preferred Qualifications: .

11 days ago

Stafford, VA

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Under direct supervision, LEARNS processes for identifying, triaging and delivering solutions for sales and service inquiries related to Commercial Business-to-Business Relations via telephone calls associated with Commercial Truck Insurance.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.

15 days ago

Washington DC, DC

Time after time, programs failed because the focus was on the tools and products and not the people using them.Learn More.. Learn More about our Benefits and Culture!

3 days ago

Dulles, VA

p>Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract. A notice of the employer’s drug-testing policy must also be posted in an appropriate and conspicuous location on the employer’s premises, and copies of the policy must be made available for inspection by the employees or job applicants of the employer during regular business hours in the employer’s personnel office or other suitable locations.

1 day ago

Washington, DC

$40,000–$50,000 / year
Full time

We are a growing organization dedicated to helping individuals and families better understand benefit programs designed to provide long-term financial protection and peace of mind. Through our partnerships with established unions, associations, and member-based organizations, we support members by explaining available options and guiding them through a simple, professional process.

10 days ago

Tysons, VA

$3,000–$5,000 / month

If you're ready to kickstart your career, grow your skills, and be part of a collaborative team, we want to hear from you. This is a great opportunity for someone looking to build a long-term career in sales and customer relations.

30+ days ago

Washington, DC, District of Columbia

$28–$33 / hour
Full time

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

6 days ago

Centreville, VA

The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report to consumers and the automotive industry.

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information.

20 days ago

Centreville, VA

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information.

20 days ago

Ashburn, VA

p>Job Description: Job Description DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. Responsibilities Respond to customers, agents and broker/dealer's requests via telephone or email, providing high quality service to BHF Annuity customers who have insurance or other financial service products or benefit plans.

30+ days ago

New
Washington, DC
Remote
Full time
In this role, you will serve as the primary customer interface for Tier 1 support, managing the SWAT-Help mailbox, triaging and resolving incoming requests, maintaining helpdesk documentation, and delivering structured reporting on incident trends to SEC stakeholders. The Disclosure Review Program (DRP) System — also known as SWAT (System of Workflow and Activity Tracking) is the cloud-based platform that enables this review work, integrating with EDGAR and other SEC systems to support the review of transactional and annual filings.
3 days ago

Arlington, VA
Remote
p>We are seeking a Remote Customer Support Representative to assist clients with travel reservations, booking coordination, and customer service support within the travel services industry. Our team operates remotely, delivering high-quality customer experiences while supporting team members in developing remote career skills within a collaborative environment.
25 days ago

MD
$65,000–$75,000 / year
Seeking candidates with minimum two years of experience in heavy equipment industry, preferably with a service background; Demonstrated success in a sales environment, required; College degree in related field, preferred. The Customer Support Representative position is responsible for telephone product sales and support to prospect and help grow the parts, service and machine/rental business with assigned accounts.
29 days ago

Gainesville, VA
Summary: As a Customer Support Representative, you will answer inbound customer calls and electronic requests in a timely fashion to assist customers with their issues, including providing information about their system or to provide troubleshooting. About Us: We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years.
27 days ago

MD
$68,545–$97,867 / year
li>Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
This position is open to: Area I - Permanent (Tenure 1/2) T32 technicians of the MT Air National Guard (MTANG), Area II - Indefinite (Tenure 3) MTANG T32 technicians & MTANG T5 permanent (Tenure 1/2) or term (Tenure 3) employees that are military members of the MTANG, & Area III - military members of the MTANG or T5 temporary (Tenure 0) employees of the MTANG that are also military members of the MTANG.
13 days ago

Arlington, VA
$75,000–$95,000
li>Lead workshops and training sessions to help clients maximize product utilization and master technical best practice, through reflection of support case status, soliciting client input, and addressing any blockers.
The ideal candidate for the Customer Support Analyst position will:
Build trust and rapport with clients by listening carefully, following through on commitments, and consistently connecting product capabilities to their goals and outcomes.
22 days ago

Washington, District of Columbia
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Required 1 Year
· Expertise in supporting desktop operating systems (Windows 10, 11 and Mac OSX 10.10.X) Required 1 Year
· Experience providing technical support in a "call center" environment where the candidate received multiple calls at once.

Job Description:
Short Description:
The Customer Support Entry level is a first level representative to the Client technical support team.
30+ days ago

DC
$68,545–$97,887 / year
Supports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations.
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).
12 days ago

Washington
Remote
This fully remote role is ideal for someone who enjoys helping others, solving problems, and delivering a positive customer experience in a structured environment. Youll work within established systems and processes to ensure every interaction is professional, accurate, and supportive.
30+ days ago

New
Washington, DC
$68,545–$97,867 / year
Supports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
6 days ago

MD
p>Qualifications/Requirements:
Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows:
Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
30+ days ago

DC
$75,284–$97,875 / year
Supports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations.
If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
11 days ago

New
Washington, DC
$68,545–$89,114 / year
p>ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12993100.
5 days ago

New
McLean, Virginia
Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at.
Total Rewards at GDIT:.
6 days ago

Washington, DC
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Customer Support & Experience - AI Training. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal personal information.
22 days ago

Hanover, MD
li>Understanding of ITIL IT support methodologies preferred - especially support for support of processes involving ticket creation/prioritization, documentation of problem resolutions and closing of tickets per SOP and leadership guidance.
Perform basic to occasionally moderately complex troubleshooting and repair activities typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, mobile phones, kiosks and printers.
22 days ago

New
Washington, DC
p>Expression is seeking a highly experienced Customer Support Lead to provides strategic leadership for enterprise end-user support services and customer-facing IT operations supporting the DCSA workforce. This position oversees Service Desk operations, Desktop Engineering, endpoint lifecycle management, mobile devices, printing services, telecommunications equipment, and end-user support processes.
Today

ARLINGTON, VA
Full time
You will be responsible for providing technical, analytical, and operational support for the Integrated Tracking System (ITS) Digital Mail Modernization (DMM) system to include Bear River’s BearTracks software, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds. System & Application Support
Provide on-site technical support for ITS, DMM, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds across WHS FSD, DISA, and other DoD components.
30+ days ago

Fairfax, VA
This role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported.
As a Customer Support Specialist, you’ll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.
15 days ago

New
Washington, DC
This role requires a hands-on technical leader with deep expertise in unified communications, secure collaboration technologies, and DoD operational environments, combined with the ability to engage senior government stakeholders, lead high-performing technical teams, and ensure mission-critical service availability.
Ensure reliable operation of enterprise communications infrastructure, including Cisco Unified Communications Manager (CUCM), Session Border Controllers (SBCs), VoIP systems, VTC platforms, A/V technologies, and mobile communications solutions.
4 days ago

Sterling, Virginia
li>Conduct structured triage and investigation of customer-reported and tool-generated issues and security incidents, applying defined priority criteria to classify, assign, and escalate to relevant teams as necessary. Responsibilities
Serve as a primary point of contact for internal and external customers reporting security incidents, access issues, and service requests, responding within established SLAs.
19 days ago

New
Washington, DC
$63,081–$82,007 / year
p>Superior Academic Achievement:
A Bachelors Degree or expect to complete the requirements for a Bachelors degree within the next 9 months AND possess at least one of the following criteria: class standing in the upper third of the graduating class; an overall GPA of 3.0 OR at least a 3.0 based on courses completed during the final two years of my curriculum; a GPA of at least 3.5 based on the average of required courses completed in my major field OR based on the average of required courses completed during the final two years of my curriculum; OR election to membership in a national scholastic honor society.
In order to verify your Veterans Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable).
6 days ago

Sterling, VA
$51,000–$82,000 / year
Full time
Provide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). Peraton is seeking a Customer Support Specialist (“CSS”) to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program.
30+ days ago

Sterling, VA
$51,000–$82,000 / year
Provide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). Service Desk team members work closely with CAEIO colleagues, DOS leadership, and other stakeholders to monitor Service Desk shift performance, provide incident intake processing oversight, and ensure timely incident escalation.
24 days ago

Washington, DC
$68,545–$89,114 / year
p>FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments.
14 days ago

VA
The ideal candidate will identify customer needs, recommend suitable products, and provide technical support while also acting as a bridge between customers and our internal teams for product improvements. Pre-Requisites / Skills / Experience Requirements: Required Qualifications: • Bachelor's or Master's degree in Engineering (Aerospace Engineering or similar is a plus).
30+ days ago

DC
$64,400–$73,600 / year
You'll ensure access requests are handled accurately, efficiently, and in alignment with security policies while promoting a customer‑focused culture and supporting mission impact across the federal government.
To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/.
11 days ago

Washington, DC
Full time
Working in close collaboration with GCH's Customer Experience, Product, and Engineering teams, you will drive a seamless end-to-end experience for major U.S. carriers, leading messaging providers, and enterprise brands. Your Job GCH Technologies operates the U.S. Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
30+ days ago

McLean, Virginia
This is an exciting opportunity to use the latest cloud computing technologies to help our customers supporting U.S. government agencies implement innovative cloud computing solutions, solve technical problems, and provide responsive and professional technical support.
Experience evaluating and recommending cloud services, tools, and technologies to improve efficiency and enhance system capabilities, documenting solutions, creating knowledge base articles, and maintaining customer-facing documentation.
29 days ago

New
Herndon, VA
Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. This program will deliver engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, multi-Cloud services as well as virtualized applications, and storage systems.
6 days ago

Arlington, VA
Certifications: Apple Certified Support Professional (ACSP) Apple Certified IT Professional (ACITP) Apple Device Support CompTIA Security+ Years of experience in a similar role: 3 + years of experience supporting macOS systems in enterprise environments. The macOS Engineer will serve as the primary customer-facing team member for macOS-related issues, directly supporting federal employees who play critical roles in securing the nations infrastructure.

30+ days ago

$90,925–$118,204 / year
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
26 days ago

Arlington, VA
div>
The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:
$78,600—$160,200 USD

What We Believe
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
22 days ago

Washington, WA
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19 days ago

Washington, DC
Remote
p class="MsoNormal" style="margin:0in;font-size:12pt;font-family:'quot';color:rgb( 0 , 0 , 0 )">As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to make each experience smooth and enjoyable by assisting with arrangements, answering questions, managing updates, and helping clients feel confident every step of the way.
16 days ago

New
Washington, DC
$80,256–$104,339 / year
p>For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
5 days ago

MD
$100,700–$160,900 / year
p>Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business.
This role enables Ciena Managed Services to win and deliver customer outcomes by shaping service management process architecture and supporting pre-sales engagements.
30+ days ago

DC
$150,000–$200,000 / year
Hammerspace is seeking a highly skilled and experienced Senior Customer Support Engineer- Federal (DC Area), who will ensure the overall success and retention of our customer base in FED accounts. The Sr Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills.
30+ days ago

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Customer Support Jobs in Northern Virginia, VA

NOC Support Engineer Inmarsat Government, Inc

Customer Experience Coordinator TJ Maxx

Retail Customer Service Associate FedEx

Commercial Agency Support Representative GEICO

Help Desk Specialist I NuAxis Innovations

Driver $22/hr + Sign on bonus gategroup

Customer Service Representative - Work From Home American Income Life

Customer Engagement Representative Entry Level Sales GrowthGear Marketing

Conference Customer Service Coordinator - $28-$33/hr - DC Beacon Hill Staffing Group, LLC

Customer Support Specialist - Spanish Bilingual CARFAX, Inc.

Customer Support Specialist CARFAX, Inc.

Customer Support Representative - Insurance Annuities DXC Technology Co

Customer Support Analyst West 4th Strategy

Customer Support Representative Travelcareerlaunch

CUSTOMER SUPPORT REPRESENTATIVE Carter Machinery Company, Inc.

Customer Support Representative Vector Security Inc

IT SPECIALIST (NETWORK/CUSTOMER SUPPORT) United States Air Force

Customer Support Analyst - Hybrid (Arlington, VA) Heuristic Solutions

Helpdesk/ Customer Support Entry AHU Technologies

IT SPECIALIST (CUSTOMER SUPPORT) United States Army

Customer Support Representative Traveling with Mchaila

IT SPECIALIST (CUSTOMER SUPPORT) United States Air Force

Customer Support Representative Synchrony Financial

IT SPECIALIST (CUSTOMER SUPPORT) (2 Vacancies) United States Army

IT SPECIALIST (NETWORK SERVICES/CUSTOMER SUPPORT) United States Air Force

Customer Service Support Specialist - TS/SCI with Polygraph GD Information Technology

Customer Support Reps - AI Training - Washington DC, US Prolific Academic Ltd

Customer Support Engineer I Maryland Live! Casino & Hotel Maryland

Customer Support Lead Expression

Customer Support Engineer (ITS/DMM) Agil3 Technology Solutions (A3T)

Customer Support Specialist Serenity Mental Health Centers

Customer Communications Support Manager Expression

SOC Analyst – Customer Support & Platform Operations Uberether

Information Technology Specialist (Customer Support) U.S. Department of Justice

Customer Support Specialist (Technical) Peraton

Customer Support Specialist (Technical) Peraton Inc

IT Specialist (Systems Administration/Customer Support) United States Army

Application & Customer Support Engineer Viavi Solutions Inc

Customer Support Operations Specialist 6630 Metrostar Systems

Head of Customer Support GCH Technologies

Cloud Developer and Customer Support Engineer Booz Allen Hamilton

Cloud Customer Support (Tier 1) BAE Systems

macOS Customer Support Engineer - SBG Document Storage Systems Inc

IT Specialist (Customer Support Systems Analysis) U.S. Department of Veterans Affairs

Data Operations Customer Support Specialist Accenture Federal Services

Talent Manager (Administrative & Customer Support) Robert Half Inc

Travel Customer Support Specialist Nexora Talent

IT Specialist (Sys Admin/Customer Support) U.S. Department of Defense

Customer Support Operations Consultant Ciena Corp

Senior Customer Support Engineer -FED Hammerspace

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