NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorArlington, VA$15.50–$16 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Retail Customer Service Associate FedExRetail Customer Service AssociateVienna, Virginia$19.70–$23.17 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Help Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCIdentify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion. Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users.
Equipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistLorton, VA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Customer Service Representative - Mail & Inventory Support AFSCME International UnionCustomer Service Representative - Mail & Inventory SupportWashington, DC$54,235–$84,693 / yearPerforms a variety of the Administration department's functions, including; switchboard coverage, guard desk coverage, driving assignments, mail processing, deliveries to include supplies and packages, inventory, stocking, shipping, conference room setup and breakdown, and office moves. High school graduate or equivalent and a minimum of three (3) years of work experience in customer service, mailroom, facilities support, and inventory control; or any equivalent combination of education and experience which provides the following knowledge, skills, and abilities.
Support Engineer, Amazon Leo Enterprise Customer Support Amazon.com IncSupport Engineer, Amazon Leo Enterprise Customer SupportArlington, VAAs an escalated tier role within Amazon Leo Enterprise Customer Support, you will own the resolution of the most complex networking cases that require deep subject matter expertise, from eBGP peering failures with ISP partners to routing anomalies cascading across customer networks spanning continents. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
Lead Support Engineer, Amazon LEO Enterprise Customer Support Amazon.com IncLead Support Engineer, Amazon LEO Enterprise Customer SupportArlington, VAAmazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Success in this role demands excellent diagnostic skills, the ability to drive technical cases to resolution, and experience working with cross-functional teams to solve challenging network issues.
Customer Support Representative TravelcareerlaunchCustomer Support RepresentativeArlington, VARemoteWe are seeking a Remote Customer Support Representative to assist clients with travel reservations, booking coordination, and customer service support within the travel services industry. Our team operates remotely, delivering high-quality customer experiences while supporting team members in developing remote career skills within a collaborative environment.
NewSenior IT Customer Support Analyst, Desktop Support KBR IncSenior IT Customer Support Analyst, Desktop SupportArlington, VAWorking closely with infrastructure, network, cybersecurity, and business teams, the Senior Desktop Support Team Lead will drive continuous improvement initiatives, support operational reporting, and contribute to the strategic direction of Tier 2 support services throughout the region. Diagnose and resolve local and network printing issues, including troubleshooting enterprise network printers, print servers, print queues, driver-related issues, and secure printing solutions.
Seasonal Customer Support Representative Great MindsSeasonal Customer Support RepresentativeDc, District of ColumbiaRemoteWe are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.
NewCustomer Support Representative Great MindsCustomer Support RepresentativeDc, District of ColumbiaRemoteThe Customer Support Representative serves as a trusted partner to both customers and internal teams by delivering high-quality support, resolving complex issues, and ensuring a seamless customer experience. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.
Service Desk Manager / IT Service Center Manager Universal IT Customer Support w/TS Clearance TekSynapService Desk Manager / IT Service Center Manager Universal IT Customer Support w/TS ClearanceWashington, Washington, DC$120,000–$170,000 / yearFull timeThe Service Desk Manager / IT Service Center Manager Universal IT Customer Support Manages daily operations of the IT Service Center (ITSC), including Tier 0–4 support, implementation of swarming models, and customer service excellence. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Service Desk Manager / IT Service Center Manager Universal IT Customer Support w/TS Clearance TekSynap CorpService Desk Manager / IT Service Center Manager Universal IT Customer Support w/TS ClearanceWashington, DC$120,000–$170,000 / yearThe Service Desk Manager / IT Service Center Manager Universal IT Customer Support Manages daily operations of the IT Service Center (ITSC), including Tier 0-4 support, implementation of swarming models, and customer service excellence. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
NewIT Specialist (Customer Support) U.S. Department of TransportationIT Specialist (Customer Support)Washington, DC$90,547–$140,335 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Project Manager Universal IT Customer Support w/TS Clearance TekSynapProject Manager Universal IT Customer Support w/TS ClearanceWashington, Washington, DC$110,000–$160,000 / yearFull timeTechnology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements.
Helpdesk/ Customer Support Entry AHU TechnologiesHelpdesk/ Customer Support EntryWashington, District of ColumbiaWe are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world. AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
Project Manager Universal IT Customer Support w/TS Clearance TekSynap CorpProject Manager Universal IT Customer Support w/TS ClearanceWashington, DC$110,000–$160,000 / yearTechnology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements.
Supervisory Information Technology Specialist (Customer Support) U.S. Department of Homeland SecuritySupervisory Information Technology Specialist (Customer Support)Washington, DC$125,776–$163,514 / yearCustomer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. The primary purpose of this position is to serve as the Deputy Division Chief and Supervisory Information Technology Specialist (Customer Support) responsible for assisting the Division Chief in the planning, budgeting, design, security, development, acquisition, configuration, implementation, testing, documentation, optimization, support, maintenance, and disposal of electronic and information technology (EIT) systems across the enterprise.
Entry Level | Customer Support Coordinator | Online Aisles & AbroadEntry Level | Customer Support Coordinator | OnlineCalifornia, CaliforniaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.
Administrative and Customer Support Specialist (Part-Time/On-Call) BETAH AssociatesAdministrative and Customer Support Specialist (Part-Time/On-Call)Washington, District of ColumbiaThe ideal candidate will demonstrate professionalism, discretion, and exceptional organizational and communication skills, ensuring consistent and high-quality support across both customer-facing and administrative functions. The Administrative and Customer Support Specialist provides on-call, part-time support to Treasury Department offices to ensure continuity of operations during times of staff absences.
Customer Support Lead SteerBridgeCustomer Support LeadVienna, VirginiaThe ideal candidate is a strong people leader with experience supporting credit card products or financial services, excellent communication skills, and a passion for delivering outstanding customer service in a regulated environment. We don’t simply hire exceptional talent; we cultivate it , creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group IncLicensed Customer Service & Support Specialist Supervisor - PNC Wealth ManagementVA$49,500–$115,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Customer Support Reps - AI Training - Washington DC, US Prolific Academic LtdCustomer Support Reps - AI Training - Washington DC, USWashington, DCWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Technical Lead / Solution Architect Universal IT Customer Support w/TS Clearance TekSynapTechnical Lead / Solution Architect Universal IT Customer Support w/TS ClearanceWashington, Washington, DC$155,000–$255,000 / yearFull timeThe Technical Lead / Solution Architect Universal IT Customer Support Provides technical leadership for the design, integration, and implementation of endpoint, IT operations, and engineering solutions. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
IT Specialist (Customer Support) United States ArmyIT Specialist (Customer Support)Washington, DC$78,972–$102,669 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Customer Support Specialist Guidehouse IncCustomer Support SpecialistArlington, VAWhat You Will Do: The Customer Support Specialist provides first-line customer support across multiple communication channels, ensuring timely request acknowledgment, triage, and resolution using established workflows. This role escalates complex issues to higher tiers as needed and captures customer feedback to support service quality and continuity.
Customer Support Specialist Lead Guidehouse IncCustomer Support Specialist LeadArlington, VAThe individual will oversee SOPs, knowledge base content, and customer journey artifacts, analyze service metrics to drive improvement, manage escalations and SLA compliance, and implement proactive customer advocacy strategies. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event.
Technical Lead / Solution Architect Universal IT Customer Support w/TS Clearance TekSynap CorpTechnical Lead / Solution Architect Universal IT Customer Support w/TS ClearanceWashington, DC$155,000–$185,000 / yearThe Technical Lead / Solution Architect Universal IT Customer Support Provides technical leadership for the design, integration, and implementation of endpoint, IT operations, and engineering solutions. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Project Manager - Customer Support Lead MKS2 TechnologiesProject Manager - Customer Support LeadWashington, DC$160,000–$185,000 / yearMKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. The Customer Support Lead directs a multi-disciplinary, geographically dispersed team , driving operational excellence, improving service delivery performance, and ensuring all contractual Performance Requirements and Service Level Agreements (SLAs) are consistently met or exceeded.
Bilingual Customer Relations Associate I – Product Support (CRA I) Airlines Reporting CorporationBilingual Customer Relations Associate I – Product Support (CRA I)Arlington, VirginiaWorkFlex is ARC’s hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions.
NewCustomer Care Service Support Coord Johnson Controls International PlcCustomer Care Service Support CoordMD$29.80–$38 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.
Customer Service Support Specialist (Payroll) United States ArmyCustomer Service Support Specialist (Payroll)Washington, DC$85,447–$111,087 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
Customer Support Senior with Min 15yrs exp (Webcam interview) (ONSITE_only Local to DMV Area) Advanced American Technologies, IncCustomer Support Senior with Min 15yrs exp (Webcam interview) (ONSITE_only Local to DMV Area)5th Floor 1200 First Street NE, DCSkill Matrix Experience with Business workflow processes Required / Desired Amount of Experience Years of Experience Bachelor's degree in IT or related field or equivalent experience Required 15 Years Provide technical support to computer system users by telephone, email, etc. POSITION DESCRIPTION DIRECT CLIENT Position Number of positions:1 Length: 12 Months+ Work Address: Washington DC Immediate interviews In Person Interview Please Note this position is 100% ONSITE Provides technical assistance to computer system users on a variety of issues.
Customer Support Engineer (ITS/DMM) Agil3 Technology Solutions (A3T)Customer Support Engineer (ITS/DMM)ARLINGTON, VAFull timeYou will be responsible for providing technical, analytical, and operational support for the Integrated Tracking System (ITS) Digital Mail Modernization (DMM) system to include Bear River’s BearTracks software, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds. Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001, ISO 20000-1 & ISO 27001 Certified, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business.
Customer Support Specialist Serenity Mental Health CentersCustomer Support SpecialistArlington, VirginiaThis role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported. As a Customer Support Specialist , you’ll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.
VP of Customer Support and Implementations Second Front SystemsVP of Customer Support and ImplementationsWashington, District of ColumbiaFounded by three former U.S. Marines with firsthand experience of the dangers outdated technology poses in combat, our team is dedicated to fast-tracking government access to disruptive, commercially-proven technology for U.S. national security missions. Second Front Systems (2F) is seeking a senior, mission-driven VP of Customer Support & Implementations to own and scale the post-sale customer experience for one of the most technically demanding platforms in the national security technology space.
NewCustomer Support Manager Kalibri LabsCustomer Support ManagerWashington, District of ColumbiaRemoteYou'll manage a team of Customer Support Representatives, own SLAs and escalations, and take ownership of our internal knowledge base, Training Academy, and customer health monitoring for a portion of our customer base. Kalibri's support team already delivers a high bar of service to customers - this role is about keeping that bar high, keeping it well-documented, and strengthening how support connects with the rest of the business.
Head of Customer Support GCH TechnologiesHead of Customer SupportWashington, DCFull timeWorking in close collaboration with GCH's Customer Experience, Product, and Engineering teams, you will drive a seamless end-to-end experience for major U.S. carriers, leading messaging providers, and enterprise brands. Your Job GCH Technologies operates the U.S. Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
NewIT Specialist (Customer Support / Systems Analysis) U.S. Department of Veterans AffairsIT Specialist (Customer Support / Systems Analysis)Washington, DC$109,428–$142,259 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidates abilities; and assist a hiring manager with making a final selection for a position.
Remote Customer Support Advisor | Entry Level Aisles & AbroadRemote Customer Support Advisor | Entry LevelCalifornia, CaliforniaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This is a fully remote, entry-level friendly position ideal for individuals who are organized, proactive, and comfortable working in a structured, service-focused environment.
Customer Support Coordinator AHRICustomer Support CoordinatorArlington, VAFull timeThe Customer Support Coordinator provides daily application support to numerous customers expecting fast response, maintains support documentation, and provides administrative oversight to the AHRI Data Subscription program. The Air-Conditioning, Heating, and Refrigeration Institute (AHRI) is one of the largest trade associations in the nation, representing more than 300 heating, ventilation, air-conditioning (HVAC), water heating, and commercial refrigeration manufacturers from all parts of the world.
macOS Customer Support Engineer - SBG Document Storage Systems IncmacOS Customer Support Engineer - SBGArlington, VAIdeal team members bring strong macOS support expertise, the ability to resolve technical issues efficiently and professionally, and the interpersonal skills needed to build lasting trust with federal end users. SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cybersecurity innovation to federal and commercial clients nationwide.
NewCustomer Service Team Leader (Front End Support Manager) Whole Foods Market IP. L.P.Customer Service Team Leader (Front End Support Manager)Washington, DC$25.10–$42.50 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Customer Support Specialist – USA SentrycsCustomer Support Specialist – USAWashington, DCThe ideal candidate combines strong technical expertise with excellent analytical and troubleshooting capabilities and is comfortable working closely with Engineering, Product, and Customer Success teams to resolve sophisticated technical challenges. At Sentrycs, we are redefining Counter-UAS technology with innovative, cyber-based drone mitigation solutions trusted by governments, defense organizations, airports, critical infrastructure operators, and law enforcement agencies worldwide.
Cloud Developer and Customer Support Engineer Booz Allen Hamilton IncCloud Developer and Customer Support EngineerMcLean, VA$86,800–$198,000 / yearThis is an exciting opportunity to use the latest cloud computing technologies to help our customers supporting U.S. government agencies implement innovative cloud computing solutions, solve technical problems, and provide responsive and professional technical support. Experience evaluating and recommending cloud services, tools, and technologies to improve efficiency and enhance system capabilities, documenting solutions, creating knowledge base articles, and maintaining customer-facing documentation.
NewCES Operations and Customer Support Intern Consumer Technology AssociationCES Operations and Customer Support InternArlington, VABasic Function of the Position: To assist CES Operations with event management for a large-scale trade show, including attendee customer service, registration, and temporary staff management and training. Act as the primary point of contact for internal questions regarding CES registration database functionality.
Data Operations Customer Support Specialist Accenture Federal ServicesData Operations Customer Support SpecialistArlington, VAThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $78,600—$160,200 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
Customer Communications Support Manager MKS2 TechnologiesCustomer Communications Support ManagerWashington, DC$165,000–$180,000 / yearThe Customer Communications Support Manager serves as the senior technical and operational leader responsible for delivering secure, reliable, and fully integrated enterprise communication services in support of the Department of Defense (DoD) / Intelligence Community (IC) mission. MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients.
Fully Remote | Travel Customer Support | We Will Train You Destination CareersFully Remote | Travel Customer Support | We Will Train YouCalifornia, CaliforniaRemoteKey Responsibilities: Respond to client inquiries regarding vacation options and travel details Assist with booking support for flights, hotels, cruises, and vacation packages Provide clear communication before, during, and after travel Review reservations for accuracy and completeness Maintain organized client records and documentation Deliver high-quality customer service with professionalism and care Qualifications: Strong communication skills (written and verbal) Comfortable navigating online systems and booking platforms Detail-oriented with solid organizational skills Ability to work independently in a remote environment Prior customer service experience is helpful but not required What We Offer: Structured onboarding and step-by-step training Access to travel booking tools and supplier resources Flexible remote work environment Collaborative and supportive team culture Who This Role Is Ideal For: Individuals seeking entry into the travel industry Career changers exploring a new field Professionals returning to the workforce Candidates looking for a remote, service-focused role $50,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Position Overview: We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role.
Senior Member of the Technical Staff - Customer Technical Support AptivSenior Member of the Technical Staff - Customer Technical SupportWashingtonCurrently, this includes citizens of the following countries: Belarus; Burma; China; Cuba; Iran; North Korea; Syria; Venezuela; Afghanistan; Cambodia; Central African Republic; Cyprus; Democratic Republic of Congo; Ethiopia; Eritrea; Haiti; Iraq; Lebanon; Libya; Russia; Somalia; South Sudan; Sudan; Zimbabwe. Our team brings deep expertise in systems integration, open architecture, customer needs, and software-defined solutions that empower our warfighters and critical partners across air, land, sea, and cyber domains.