Principal Strategic Initiatives Lead, Customer Success Center of Excellence, AWS Specialist and Par AmazonPrincipal Strategic Initiatives Lead, Customer Success Center of Excellence, AWS Specialist and ParSeattle, WAWe pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation.
NewCustomer Support Agent - Bench Team Blueprint Technologies IncCustomer Support Agent - Bench TeamBellevue, WA$23–$25.50 / hourWe use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business.
Customer Service Representative Chevron CorpCustomer Service RepresentativeEverett, WA$21.75–$22.75 / hourEffectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Technical Account Specialist - Customer Support Soham IncTechnical Account Specialist - Customer SupportSeattle, WA$60,000–$85,000 / yearOur recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Lead Customer Engineer - Power Solutions Amphenol Communications SolutionsLead Customer Engineer - Power SolutionsSeattle, WAAccurately access customers needs, matching them with current products or propose modifications to current products and/or propose new product concepts for further development by engineering team. As a Customer Engineer you will interface with our customers, internal product development, product marketing and sales teams, performing as an extension of the power engineering team.
Lead Customer Engineer-Power Solutions Amphenol Communications SolutionsLead Customer Engineer-Power SolutionsSeattle, WAAccurately access customers needs, matching them with current products or propose modifications to current products and/or propose new product concepts for further development by engineering team. As a Customer Engineer you will interface with our customers, internal product development, product marketing and sales teams, performing as an extension of the power engineering team.
Cloud Customer Support Specialist - Night Shift (WA) ASM Research, An Accenture Federal Services CompanyCloud Customer Support Specialist - Night Shift (WA)Redmond, WA$65.71–$71.15 / hour3+ years of experience in technical support or engineering roles supporting enterprise environments + 1+ years of hands-on experience with Microsoft 365/Office 365 platform and services **Clearance Requirement** + Must maintain active TS/SCI w/FSP clearance throughout employment **Preferred Qualifications** + Microsoft certifications (AZ-900, MS-900, or equivalent) - required to obtain one within 6 months of start + Security certifications (SEC+ or equivalent) - required to obtain one within 6 months of start + Experience with root-cause analysis and trend identification + Experience with monitoring tools + Able to quickly learn customer scenarios or new service scenarios + Strong documentation skills and commitment to knowledge sharing **Job Specific Skills** + Outstanding customer service skills with experience resolving issues in a high-pressure situation + Strong technical troubleshooting and debugging expertise + Experience conducting validation testing to ensure system integrity and performance + Strong written and verbal communication skills with a strong sense of empathy towards customers + Ability to take ownership of customer concerns, proactively coordinating with appropriate teams to drive resolution and maintain clear communication throughout + Proven ability to monitor multiple communication channels (e.g. phone, email, Teams) and respond to meet SLA/KPI requirements + Resolve open cases to meet program SLA/KPI requirements through regular stakeholder engagement + Update support cases to reflect accurate metrics + Facilitate clear communication between stakeholders + Technical Troubleshooting & Problem Resolution + Conduct validation testing according to Troubleshooting Guides + Manage and maintain workstation systems used for daily operations + Troubleshoot client issues using documented approaches to identify and resolve common issues + Knowledge Management & Continuous Improvement + Identify opportunities for optimization and automation + Support technical documentation and troubleshooting procedure updates + Provide detailed status updates via email and ticketing systems + Support root-cause analyses, ad-hoc metrics, and data discovery requests **Minimum Qualifications** + BS in Computer Science or other technical discipline is preferred.
Customer Billing Support Agent German Blueprint Technologies IncCustomer Billing Support Agent GermanBellevue, WA$23–$25.50 / hourThe employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication.
Customer Advisor-1 CarMax IncCustomer Advisor-1Lynnwood, WAAssociates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive.
Temporary Call Center Representative AAA WashingtonTemporary Call Center RepresentativeBremerton, WashingtonWHY YOU'LL LOVE WORKING AT AAA WASHINGTON: You'll play an important role in bringing AAA Washington's spirit of service and peace of mind to our membership. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.
Licensed Customer Service Representative Michelle TulliusLicensed Customer Service RepresentativeLynnwood, WashingtonRemoteThis role is perfect for someone who enjoys helping people, building relationships, staying organized, and growing within a strong career path. We are growing and looking for a motivated, positive, and customer focused team member to join our insurance agency team.
New["Customer Service Representative","Customer Service Representative"] Ferguson["Customer Service Representative","Customer Service Representative"]SeattleFerguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. The Customer Service Representative is responsible for assisting customers with pre/post-sale questions and problem resolutions.
Regional Vice President, National Account Support - Remote Compass Group, North AmericaRegional Vice President, National Account Support - RemoteSeattle, WARemote$200,000–$250,000 / yearPreferred Qualifications:** + Proven experience in senior leadership roles with expertise in: + Contract management + Budget management + Customer service + People development + Food service operations (preferably in a national contract, corporate dining setting) + Negotiations + Demonstrated success in growing a business and leading large, cross-functional teams + Strong business and financial acumen with the ability to think analytically, strategically, and decisively + Experience managing business volume/budgets of at least $150-200 million annually + Exceptional client relationship management, influencing, listening, and communication skills, both written and verbal + Commitment to fostering an inclusive workplace culture with a proactive, positive, professional, flexible, and resilient leadership style + Strong organizational, prioritization, multitasking, and ownership capabilities + Proficiency in Microsoft Office Suite + Ability and willingness to travel extensively across the U.S. as required by the role (i.e. could include long travel periods, especially during start-ups - i.e. could be up to 30 days) **Apply to Eurest today!** _Eurest is a member of Compass Group USA_ Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) **Associates at Eurest are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. **Job Summary:** **Reporting to the Sector Division President, the Regional Vice President** (RVP) is a national support role responsible for leading, managing, and inspiring a team of senior leaders throughout the division (accounts/assignments/led teams will vary based on assignment).
NewHotel Guest Service Representative BMI Hospitality ManagementHotel Guest Service RepresentativeLynnwood, WAFull timeThe Embassy Suites by Hilton Seattle North Lynnwood is looking to hire a Guest Service Representative. Do you want to work for a great company with competitive benefits and pay?
NewSales Representative Pure Barre SammamishSales RepresentativeSammamish, WashingtonPOSITION: The purpose of the Sales Representative is to assist the General Manager and/or Sales Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others, and most of all find encouragement to live healthier lives and be our best self!
Customer Service Specialist $26.60 OLYMPIC PENINSULA PERSONNEL INCCustomer Service Specialist $26.60Bremerton, WATemporaryContractorFull timeProvides trip information on existing routes to passengers; enters requests for rides into computerized scheduling systems, works with passengers to negotiate pickup and return times within established service policies; maintains customer files in computerized system; assigns trips to ACCESS routes where appropriate; accommodates same day requests and changes; calls passengers with pickup times or time adjustments; places recurring rides into computerized system; provides passenger information to a scheduler/dispatcher for special paratransit passenger trips; maintains communication with passengers. Characteristic Duties and Responsibilities: Responds to requests for information for transit services and programs; assists customers in identifying transit programs to fit their transportation needs; coordinates transportation for large groups attending special events; coordinates transportation with other paratransit and fixed route services to ensure positive meets for passengers traveling outside of the County; registers citizens for a variety of transit programs.
Marine Services Ambassador / Customer Service, $27.30 per hour OLYMPIC PENINSULA PERSONNEL INCMarine Services Ambassador / Customer Service, $27.30 per hourBremerton, WA$27.30 / yearTemporaryContractorFull timeGeneral Job Description: Under general supervision, performs a variety of customer service-related duties on ferry docks including, but not limited to: Ensuring that vessels do not exceed maximum passenger capacity, communicating with other ferries’ passenger only vessel crews and dispatchers, answering questions regarding ferry services and policies, and assist passengers with boarding vessel. MSA’s work independently and play a critical role in operations, therefore, it is essential that all MSA’s show up for every scheduled shift, as well as arrive on time in all types of weather, including snow.
Specialist Technology Support Intermediate Seattle Public SchoolsSpecialist Technology Support IntermediateSeattle, WA$90,230.40–$115,856 / yearThis positions responsibilities, under the general direction of an IT Manager, are to respond to support tickets in accordance with department policies, provide excellent customer service, troubleshooting of technical problems involving operating systems, hardware, software, peripherals, and other classroom technologies; address user requests for equipment maintenance and enhancement; install, re-install and upgrade operating systems, software applications and computer equipment and network components, including peripherals, and to act as a resource for users regarding technology. Responds to support requests; acts as a first level problem identification and resolution resource regarding operating systems, system equipment, software, and other classroom technologies, including answering questions, providing advice, troubleshooting and following-up with customers in solving their network system equipment problems; maintains service records, including an action plan for problem resolution.
Specialist Technology Support Senior Seattle Public SchoolsSpecialist Technology Support SeniorSeattle, WA$99,257.60–$127,441.60 / yearThis positions responsibilities, under the general direction of an IT Manager, are to respond to support tickets in accordance with department policies, provide excellent customer service, troubleshooting of technical problems involving operating systems, hardware, software, peripherals, and other classroom technologies; address user requests for equipment maintenance and enhancement; install, re-install and upgrade operating systems, software applications and computer equipment and network components, including peripherals, and to act as a resource for users regarding technology. Responds to support requests; acts as a first level problem identification and resolution resource regarding operating systems, system equipment, software, and other classroom technologies, including answering questions, providing advice, troubleshooting and following-up with customers in solving their network system equipment problems; maintains service records, including an action plan for problem resolution.
Video Game Customer Support Specialist StratAcuity Staffing Partners IncVideo Game Customer Support SpecialistRedmond, WA$16–$20 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Major Responsibilities: Account & Platform level Tickets - The ticket types that support agents handle themselves after initial training are largely around general troubleshooting for all basic platform and account level for customers.