Customer Care Advocate, Sr. Zenith American SolutionsCustomer Care Advocate, Sr.Bothell, WashingtonWe are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.
Sr. Product Manager, Amazon Customer Service AmazonSr. Product Manager, Amazon Customer ServiceSeattle, WAProduct Manager on the CS Refund Experience Improvement (RXI) Product Experience team, you'll own the end-to-end customer journey for identifying opportunities and gaps in our customer experiences that delight millions of customers who expect precision, reliability, and zero friction. Key job responsibilities - Map the end-to-end customer journey for defects that customers experience that across their post-delivery and return experiences; identify friction points, measuring remediation quality and long term CX and financial impact.
Customer Service Associate AA2ITCustomer Service AssociateRedmond, WA$23–$24 / hourSummary: As a Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues. Q2: Have you worked in corporate roles involving: A: Shipping labels B: Sorting packages C: Tagging inventory D: Data entry
Director Engineering, Associate Experience, Amazon Customer Service Amazon.com IncDirector Engineering, Associate Experience, Amazon Customer ServiceSeattle, WAIn this role you will work backwards from a diverse set of engineering and business use cases across consumers, business customers, digital and device customers, etc. and partner with leaders and builders across Store ecosystem - from concession to ship tech to store security. This is a transformational leadership role for someone who thrives at the intersection of deep technology, product thinking, and customer obsession, a leader poised to disrupt how we deliver contact handling and anticipate the evolving needs of our customers.
Principal Product Manager - Technical, Amazon Customer Service Amazon.com IncPrincipal Product Manager - Technical, Amazon Customer ServiceSeattle, WAYou"ll drive product strategy across multiple capability areas, influence senior leadership on investment priorities, and build the product vision that defines the associate experience for years to come. You present product vision to senior leaders, make trade-off decisions on scope and investment, and help teams align on what success looks like.
Director, Customer Experience onXmapsDirector, Customer ExperienceSeattle, WARemote$126,000–$171,000 / yearpointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:78402691-6b09-4d63-a4d0-f98d4d941e84-0" data-testid="conversation-turn-2" data-scroll-anchor="true" data-turn="assistant">. Engage vertical and functional teams to contribute to a deeper shared understanding of onX customers and potential customers; champion CX insights company-wide to inform decisions around product investment, marketing, and customer engagement.
Business Intelligence Engineer, Worldwide Customer Service Finance Amazon.com IncBusiness Intelligence Engineer, Worldwide Customer Service FinanceSeattle, WAAs a Business Intelligence Engineer with Worldwide Customer Services Finance team, you will help identify opportunities and implement solutions to improve Finance facing systems and tools. You will be responsible for building and maintaining efficient near real-time data pipelines that bring together important operations and finance data from disparate data sources.
AI Principal Product Manager - Technical, Amazon Customer Service Amazon.com IncAI Principal Product Manager - Technical, Amazon Customer ServiceSeattle, WAThe Data Intelligence team is a new function within Amazon Customer Service, a global, cross-functional organization of applied scientists, data scientists, economists, software engineers, data engineers, and technical product managers dedicated to advancing AI capabilities and creating meaningful impact for customers. A typical day as an AI Product Manager, Technical, in the Data Intelligence team involves combining strategic vision with hands-on problem-solving across machine learning, generative AI, natural language processing, agentic AI, multi-agentic AI architectures, and advanced data science.
Customer Care Coordinator-Order Experience I United Seating & MobilityCustomer Care Coordinator-Order Experience IEverett, WA$20.68–$26.88 / hourMaintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds, and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening, and ongoing definitive actions. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life.
Customer Strategy Lead StacklineCustomer Strategy LeadSeattle, WA$140,000–$160,000 / yearStrong analytical skills with demonstratable experience: using frameworks, data, and analytical tools to help structure the team’s thinking, facilitate alignment across multiple senior stakeholders, and reach insightful, actionable answers to challenging and ambiguous problems. Customer Strategy collaborates closely with other departments including Sales, Professional Services, Product, and Marketing to advocate for the customer and continuously enhance our products and customer experience.
Customer Success Manager Seattle Search GroupCustomer Success ManagerKirkland, WashingtonOur client is a rapidly growing FinTech company seeking a proactive, customer-focused Customer Success Manager to manage a portfolio of small business clients. This is an opportunity to become a trusted advisor to entrepreneurs, helping them navigate payroll, bookkeeping, taxes, and business operations while building long-term customer relationships.
Customer Service Specialist - Wholesale Brooks SportsCustomer Service Specialist - WholesaleSeattle, WAComplete order administration activities including placing, tracking, modifying, and canceling orders, processing returns, and researching fulfillment issues, delays, or errors. Communicate with internal and external customers via phone and written communication channels, providing timely and accurate responses while building positive relationships.
Sr. Manager, CS Studios , Amazon Customer Service AmazonSr. Manager, CS Studios , Amazon Customer ServiceSeattle, WAThe Senior Manager will be responsible for developing high-quality multimedia content that helps customers learn about Amazon policies, resolve common issues, and effectively use Amazon products and services. You'll partner with senior leaders across Customer Service, Stores, Product, Technical, Marketing, and PR teams to transform customer education and self-service experiences at global scale.
New["Crew Member","Crew Member"] Redmond["Crew Member","Crew Member"]RedmondMACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Sr Manager, Software Development , Customer Service Network Solutions AmazonSr Manager, Software Development , Customer Service Network SolutionsSeattle, WAYou will partner closely with science, product, and operations leaders to deliver AI-powered capabilities that detect risks before customers feel them, respond in sub-60 seconds, and execute tailored recovery actions that turn service failures into loyalty-building moments. The Network Control Center is a new initiative within Network Solutions focused on ensuring network health and reliability through continuous observability, situational awareness, and proactive intervention - leveraging AI to monitor, interpret, and act on risks to customer journeys across all channels.
Remote Travel Client Support Representative DreamstravelcrRemote Travel Client Support RepresentativeSeattle, WashingtonRemoteWe are looking for a Remote Travel Client Support Representative to assist travelers with their travel-related needs. This role involves providing support, answering questions, and ensuring a positive client experience.
Principal Program Manager - Tech, Customer Success Center of Excellence, AWS Specialist and Partner AmazonPrincipal Program Manager - Tech, Customer Success Center of Excellence, AWS Specialist and PartnerSeattle, WAThis is a highly operational role that requires technical fluency to communicate effectively across multiple stakeholder teams about customer success tooling the Customer Success Intelligence team is building, engage with account teams, GTM specialist teams, and service teams without requiring translation from other team members. This role manages execution-oriented initiatives that span multiple teams while maintaining deep technical understanding of our services to effectively coordinate across stakeholders including (e.g., account teams, GTM specialists, service teams) and resolve blockers.
Spanish Customer Support Agent - Bench Team Blueprint Technologies IncSpanish Customer Support Agent - Bench TeamBellevue, WA$23–$25.50 / hourWe use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business.
Principal Strategic Initiatives Lead, Customer Success Center of Excellence, AWS Specialist and Par AmazonPrincipal Strategic Initiatives Lead, Customer Success Center of Excellence, AWS Specialist and ParSeattle, WAWe pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation.