79 Results for

Customer Support Jobs in Rockford, IL

Jobs

New!

Rockford, ILToday

$65,000–$120,000

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.

New!

Elkhorn, WI1 day ago

$50,000–$65,000 Per Year

This role serves as a key point of contact for customers, dealers, and internal teams-managing inquiries, quotes, orders, and CRM updates to ensure an exceptional customer experience from start to finish. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Rockford, Illinois30+ days ago

Remote

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process.

Elkhorn, WI15 days ago

$18–$22 Per Hour

This role manages inbound and outbound interactions across multiple channels, supports scheduling and membership services, and maintains accurate records in ServiceTitan. The CSR plays a vital role in promoting company memberships, resolving inquiries, and supporting operational efficiency through collaboration with internal teams.

New!

Rockford, IL1 day ago

Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. As a customer service representative with us the minimum responsibilities are: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.

New!

Janesville, WI1 day ago

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management.

New!

Loves Park, IL1 day ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Janesville, WI1 day ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner .

Janesville, Wisconsin15 days ago

The Cusomer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. • Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.

New!

Janesville, WI1 day ago

You Will:Handle a high volume of inbound calls — delivering quality customer service with professionalism, empathy, and efficiencyQuickly navigate multiple computer screens, software programs, and databases to resolve inquiriesAssist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returnsProblem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutionsCollaborate daily in a positive, team-based environment committed to doing business with ethics and integrityMaintain attention to detail while managing complex or time-sensitive customer issuesCommunicate clearly via phone and written messagesYou Have:High School diploma or equivalentMinimum 1 year of customer service experience. During training, you will:Learn to navigate our systems, software programs, and internal processesBuild the core service skills you need, including:Critical thinkingEffective communicationConfident decision-makingTechnical agilityAfter the successful completion of training, eligible team members can transition to a flexible hybrid work model: 3 days onsite / 2 days remote Earn in opportunity to become voluntarily remote based on performance after 6 months Eligible to bid for alternate shifts after 6 months You also have the option of working in the office up to 5 days a week.

Elkhorn, WI30+ days ago

$18–$22 Per Hour

We specialize in providing exceptional service by way of residential, commercial, and smart home electrical services, plumbing, HVAC, and home backup power systems. This role requires excellent organizational skills, keen attention to detail, and the ability to work effectively under pressure to ensure timely and efficient service delivery.

Rockford, IL30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Jason Bonomo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Elkhorn, WI1 day ago

As a Customer Service Representative, you will be responsible for taking and processing customer orders, ordering production materials and supplies, promptly addressing customers' inquiries and feedback. Receive customer orders and order changes either directly from customers or from sales representatives, record, process, and place orders timely and accurately.

New!

Dekalb, IL1 day ago

Collaborate with Patient Care Team: Work closely with the Patient Care Technician (PCT) team to manage incoming calls, taking thorough and accurate notes to ensure patient requests and inquiries are properly addressed and followed up. Accurate Data Entry: Input customer demographic information into the Brightree system for new walk-in patients, ensuring that all data is recorded accurately and promptly to facilitate smooth patient registration and service.

Walworth, WI7 days ago

As a Customer Service Representative - State Farm Agent Team Member with Nate Ladsten - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Belvidere, IL30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Bill Oswald - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Maple Park, IL30+ days ago

As a rapidly growing leader in the local home improvement industry, we are expanding our team to meet the increasing demand for our expert craftsmanship and reliable service. Whether you are looking to lower your energy bills or give your exterior a complete makeover, we are here to bring your vision to life with durable products and a level of care only a family-run team can provide.

Janesville, WI30+ days ago

As a customer service representative with Don Gerharz Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Elkhorn, WI1 day ago

$18–$22 Per Hour

Rockford, Illinois15 days ago

$15–$18 Per Hour

Eligible on 1st of the following month following 60 days of continuous employment, employees can choose health, dental, and vision plans through United Health Care networks, with PPO or High Deductible options and an HSA. The Customer Service Representative supports company growth by managing inbound and outbound leads, nurturing prospective clients, and ensuring timely, professional follow-up across all channels.

Loves Park, IL17 days ago

As a Customer Service Representative - State Farm Agent Team Member with Markus Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Beloit, WI27 days ago

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Rockford, IL24 days ago

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Rockford, IL30+ days ago

Remote

Full-time

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! Develop and maintain a knowledge base of the evolving products and services.

Rockford, IL30+ days ago

Remote

Full-time

For over six decades, our organization has supported families with supplemental benefit programs, and we’re now looking for motivated Benefits Advisors to join us as we continue to grow across multiple regions. Our team is expanding, and we’re searching for individuals who enjoy helping people and want to build a long-term career.

Machesney Park, IL14 days ago

We promote this by supporting and providing opportunities for individual development, with the only purpose of building a stronger office culture via individual & team success. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Rockford, IL30+ days ago

Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Beloit, WI30+ days ago

$40,000–$45,000 Per Year

If you have a knack for making people feel heard and valued, and you enjoy being part of a supportive local business, wed be thrilled to have you consider becoming a key part of our agency. In this role, you'll be the welcoming voice and helpful hand for our clients, making sure their experience with us is positive and reassuring.

Rockford, IL30+ days ago

This role is fully in‑office and plays a key part in driving revenue, maintaining customer relationships, and supporting our commitment to quality and safety-focused solutions. Rockford Systems is seeking an experienced Inside Sales Representative to support our sales operations through proactive customer engagement, quote generation, and order support.

Rockford, IL30+ days ago

As a Customer Relations Representative - State Farm Agent Team Member with Jason Bonomo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Rockford, IL30+ days ago

Rockford Systems is seeking an experienced Inside Sales Representative to support our sales operations through proactive customer engagement, quote generation, and order support. This role is fully in‑office and plays a key part in driving revenue, maintaining customer relationships, and supporting our commitment to quality and safety-focused solutions.

Belvidere, IL9 days ago

As a Customer Relations Representative - State Farm Agent Team Member with Bill Oswald - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Rockford, IL30+ days ago

You will help people who are overwhelmed by debt understand their options, create realistic repayment plans for them, and create a path for them to move toward financial stability. Respond to online quote requests and inquiries, emails, and text messages from people seeking help.

Rockford, IL7 days ago

We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions. This role is responsible for driving operational execution, technical support coordination, machine uptime, and continuous improvement initiatives across shop floor and field support operations.

New!

Loves Park, IL3 days ago

As a Customer Relations Representative - State Farm Agent Team Member with Markus Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Janesville, WI1 day ago

Job DescriptionThe Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Rockford, IL30+ days ago

That means reviewing basic financial information and credit reports (we'll show you how), responding to emails and text messages, and making sure the right people on our team are focused on the right consumers at the right time. We're looking for a detail-oriented, caring person to join our Debt Assessment Group, a role that plays a huge part in helping real people get the financial help they need.

dekalb, IL15 days ago

Full-time

We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.

Rockford, IL14 days ago

As a Manager in our State Farm agency, you will be responsible for overseeing day-to-day office operations, leading and developing team members, and working closely with the agent to drive office performance. We are looking for a Customer Service / Office Manager to join our team and help ensure our office runs smoothly and efficiently.

Monroe, Wisconsin30+ days ago

Job Duties: The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience. Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.

Monroe, WI30+ days ago

Full-time

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

New!

Janesville, Wisconsin2 days ago

Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Beloit, WI9 days ago

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare.

Machesney Park, IL26 days ago

Taco John's in Machesney Park, IL is looking for motivated and teamwork driven individuals who want a full or part time position. Starts at $15.00 per hour + food discounts, Roth IRA savings plan, Paid Time OFF, free uniforms, and free training.

Janesville, WI22 days ago

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.

Janesville, WI30+ days ago

Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.

New!

Rockford, IL1 day ago

$15–$22 Per Hour

With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.

Loves Park, IL30+ days ago

New!

Rockford, Illinois3 days ago

Remote

We serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. Travel industry savvy and AI tools for quick personalization (preferred, not required - zero experience also welcomed.

New!

Belvidere, IL1 day ago

The Hospitality team is looking for a 1st Impressions team member who will be responsible for communicating with our customers, being empathetic to the issues they are facing, and guiding them to a plan which best fits their pets' needs. A True 40-Hour Workweek: We work really hard for those 40 hours, but we want you to go home and invest in things outside of work at the end of the day.

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Customer Support Jobs in Rockford, IL

Outside Sales Representative - Paid Weekly - Paid Training Safe Haven Security

Customer Service Representative (Manufacturing Support) TEKsystems

Customer Service Associate – Remote Support & Coordination Guidedbyljtravel

Part-Time Customer Service Representative Adams, Inc.

Customer Service Representative Waste Connections

Customer Service Representative - Janesville, WI W.W. Grainger

Customer Service Representative U Haul

Distribution Customer Service Representative NFI Industries

Customer Service Representative GFL Environmental, Inc

Customer Service Representative - Janesville, WI Grainger Businesses

Customer Service Representative Adams, Inc.

Customer Service Representative - State Farm Agent Team Member Jason Bonomo - State Farm Agent

Customer Service Representative Schwarz Partners

Customer Service Representative VieMed

Customer Service Representative - State Farm Agent Team Member Nate Ladsten - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Bill Oswald - State Farm Agent

Customer Service Representative NEXTWAVE CONSTRUCTION LLC

Customer Service Representative - State Farm Agent Team Member Don Gerharz - State Farm Agent

Customer Service Representative Adam's

Customer Service Representative Greater Rockford Auto Auction

Customer Service Representative - State Farm Agent Team Member Markus Smith - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Nick Oldenburg - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Brian Boyer - State Farm Agent

Customer Service Representative / Remote American Income Life Insurance Company

Customer Service Representative - Remote American Income Life Insurance Company

Customer Service Representative - State Farm Agent Team Member Andrew Blevins - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Brian Faulk - State Farm Agent

Insurance Personal Lines Customer Service Alongi Santas Moss Insurance Agency

Inside Sales Customer Service Rockford Systems, LLC

Customer Relations Representative - State Farm Agent Team Member Jason Bonomo - State Farm Agent

Inside Sales Customer Service Rockford Systems

Customer Relations Representative - State Farm Agent Team Member Bill Oswald - State Farm Agent

Credit Counselor/Customer Service Family Credit Management

Operations Support Manager - Service Manager Lean Synergy Solutions

Customer Relations Representative - State Farm Agent Team Member Markus Smith - State Farm Agent

Pro Customer Service/Sales The Home Depot

Debt Assessment/Customer Service Family Credit Management

IT Field Support Courser

Customer Service Manager - State Farm Agent Team Member Jason Bonomo - State Farm Agent

Customer Care Desk Associate Blain's Farm & Fleet

CUSTOMER SVC/DEPT LEADER Pick 'n Save

Temporary Support Services Assistant Blain's Farm & Fleet

Customer Service Advisor - Jiffy Lube Multicare Stonebriar Auto Services LLC

Team Member - Customer Service Taco Johns of Machesney Park

Customer Care Manager - State Farm Agent Team Member Don Gerharz - State Farm Agent

Customer Retention Specialist - State Farm Agent Team Member Don Gerharz - State Farm Agent

Retail Customer Service Cashier Love's Travel Stops & Country Stores

Customer Relations Representative - State Farm Agent Team Member Andrew Blevins - State Farm Agent

Remote Travel Customer Service Agent Dream Voyages

Customer Service - First Impressions Team Meyer's Pet Care

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