Desktop Support Technician I Mid TekSynap CorpDesktop Support Technician I MidWashington, DC$56,000–$60,000 / yearWe are seeking highly motivated and experienced Mid- Tier I Support Desktop Technicians to join our team supporting our Customer in Washington, D.C. TekSynap provides the client with IT Support Staffing to augment their existing teams. As a Tier I Support Technician - Mid you will provide advanced front-line support, handle escalations within Tier I operations, resolve complex service desk issues, and mentor junior technicians.
Integration Support - Federal Customer Dell, Inc.Integration Support - Federal CustomerMclean, VAFull timeThe Deployment & Field Support professional supports Dell Mission Operations by providing the hands-on installation, sustainment, troubleshooting, and field execution needed to keep mission systems operational. This role is responsible for deployment support, break-fix work, hardware handling, ticket resolution, and direct coordination with engineering and operations teams.
Desktop Support Analyst StratAcuity Staffing Partners IncDesktop Support AnalystVienna, VA$19–$24.05 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. You'll play a key role in supporting end users, troubleshooting technical issues, and expanding your skills across Windows systems, networking, cybersecurity, and Microsoft 365 tools.
NewIT Technical Support Specialist Sentara HospitalsIT Technical Support SpecialistWoodbridge, VirginiaThe incumbent will be responsible for providing clear and effective technical guidance to users with varying levels of IT knowledge, communicating IT solutions in a user-friendly manner to non-technical customers and maintaining a customer-focused and results-oriented attitude, ensuring prompt resolution of issues. The Specialist will be responsible for assisting with system maintenance & monitoring by installing, configuring and maintaining IT hardware and software, monitoring systems and applications to identify performance issues or potential security risk and keeping systems updated with the latest patches, updates and security measures.
Customer Advocate Red Gate Group LtdCustomer AdvocateWashington, DCMaster's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education; or equivalent substitution: Associate's + 4 years relevant experience, OR Bachelor's + 2 years relevant experience, OR 6 years relevant experience. The Customer Advocate serves as the primary liaison between the government customer, end users, and technical teams, ensuring issues are resolved quickly and correctly and that the customer experience remains seamless through and beyond migration.
NewCustomer Intake Associate AYR WellnessCustomer Intake AssociateGlen Allen (Short Pump), VARelationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
Customer Support Analyst mac OS Science Applications International CorpCustomer Support Analyst mac OSAlexandria, VA$90,000–$100,000 / yearOur robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA).
NewFront Desk Customer Service Advisor WhipFront Desk Customer Service AdvisorGlen Burnie, MarylandTypical work environment includes desktop computing work using typical desktop computing equipment (laptop, keyboard, mouse, monitors, desk, chair) in an office environment and/or remote workspace environment. DriveWhip is a mobility provider in the Washington, DC area, with offices in multiple cities that Leases/Rents vehicles to Uber, Lyft and other On-Demand or Rideshare drivers.
Customer Success Specialist - Modern Retail CDKCustomer Success Specialist - Modern RetailBaltimore, MarylandBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
Seasonal Customer Experience Specialist Tesla IncSeasonal Customer Experience SpecialistMD$20.44–$25.92 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Customer Service Representative - State Farm Agent Team Member Brennan Breidenstein - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberOlney, MDFull timeAs a Customer Service Representative - State Farm Agent Team Member with Brennan Breidenstein - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Clinical Support Supervisor (Hybrid) Blue Cross and Blue Shield AssociationClinical Support Supervisor (Hybrid)Baltimore, MD$62,280–$128,453 / yearCollaborates with members and/or family members, health care providers, community resource partners, and internal clincial and non-clinical colleagues to ensure effective service delivery and integration of member focused activities whether in Care Management, Utilization Review and/or Appeals functional areas. Maintains and improves clinical support operations by monitoring departmental and system performance; identifying and resolving problems; supervising process improvement and quality assurance programs; and supervises the process of conducting and following up on internal or external audits.
Veterinary Client Service Representative Thrive Pet HealthcareVeterinary Client Service RepresentativeSouth Riding, VA$18–$20 / hourToday, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Your life-changing work will range from coordinating appointments, managing client communications and guiding visitors through the check-in process, to support services including patient admissions, discharges and ensuring every client interaction reflects exceptional care and compassion.
Inside Sales Representative Commercial Metals CoInside Sales RepresentativeManassas, VAWhether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you'll get the training and support from your team that you need to excel in your role and reach your full potential. If you're ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you're ready to join CMC.
NewDMV Greeter/Customer service representative Datrose IncDMV Greeter/Customer service representativeDC$19–$21 / hourA plus, but not required: prior government or public-sector experience, DMV or motor vehicle-related customer service background, experience with computerized queuing systems, experience proctoring tests, or bilingual/multilingual skills. Brooklyn district office: Atlantic Center, 625 Atlantic Ave, Brooklyn, NY 11217 Coney Island district office: 2875 W 8th St, Brooklyn, NY 11224.
NewField Service Representative AxonField Service RepresentativeSterling, VirginiaRemotePerform on-site installations of Dedrone by Axon systems, including mounting sensors, cameras, and other components in a variety of environments (e.g., rooftops, open fields, high-security areas). Together, we provide cutting-edge solutions to detect, identify, track, and mitigate unauthorized drones, protecting critical assets, events, and environments worldwide.
Field Service Engineer Procept BioroboticsField Service EngineerDistrict Of Columbia, DCIt continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept's history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do.
Customer Experience Specialist Tesla IncCustomer Experience SpecialistHaymarket, VA$21.57–$46.74 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Customer Sales & Service Rep I SiteOne Landscape SupplyCustomer Sales & Service Rep ICentreville, VirginiaFull timeWe pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more.
Journeyman Computer User Support Specialist Empower AI Inc.Journeyman Computer User Support SpecialistWASHINGTON, Washington, DC.Full timeThe Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD is the centralized POC for GSA end users and customers to report incidents, submit requests, seek advice, and register complaints about GSA’s IT infrastructure, applications, and programs supported in the environment.