NewCustomer Experience Coordinator Part Time TJ MaxxCustomer Experience Coordinator Part TimeMoraga, CA$17.90–$18.40 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
HVAC Service Operations Representative JobotHVAC Service Operations RepresentativeAlameda, CA$85,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will coordinate initial PMA visits, communicate with customers about scheduling and site requirements, support data accuracy, and help ensure renewals and retention efforts are handled professionally and on time.
NewRetail Customer Service Associate FedExRetail Customer Service AssociateFremont, California$22.10–$25.97 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewField Service Representative I Calgon Carbon CorporationField Service Representative IMartinez, CASince pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication.
Store Support Supervisor (Customer Service, Front End Support) - Full Time Whole Foods Market IncStore Support Supervisor (Customer Service, Front End Support) - Full TimeConcord, CA$19.50–$30.20 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Customer Support Representative-III Artech LLCCustomer Support Representative-IIISan Francisco, CARemote$25–$26 / hourRespond to inbound customer inquiries via email and SMS Evaluate refund eligibility based on defined policy and time-based criteria Validate order details and required data fields before processing. • You have 1+ years of experience in sales, consulting, strategy, business development, operations, technology, banking, analytics, early-stage startups or related experience.
Customer Support Specialist Demo160: Core Template TEMCCustomer Support SpecialistSan Francisco, CaliforniaCustomer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Overview: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Principal, Customer Support, Strategic Finance Airbnb IncPrincipal, Customer Support, Strategic FinanceSan Francisco, CARemote$168,000–$206,000 / yearThis role sits at the intersection of strategy, product, and operations: evaluating the impact of what we build, shaping the Airbnb customer experience, and connecting Community Support initiatives to Airbnb''s broader company priorities. Superb financial modeling skills; comfortable building frameworks from scratch, stress-testing assumptions, and sizing complex opportunities with incomplete data.
NewCustomer Support Representative-II ArtechCustomer Support Representative-IISan Francisco, CARemoteAddress ad-hoc dasher issues with empathy and urgency Spearhead & execute workflows that ensure we meet exceptional SLAs Identify trends & communicate findings to the broader teams to improve our processes Develop a deep expertise in our product, processes, systems, tools Be an early part of a collaborative team that prides itself with world-class customer service for a vital industry leading technology platform. You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using the company's brand voice and tone You are above average in technological fluency - and are especially comfortable with Google.
Customer Support Specialist RogoCustomer Support SpecialistSan Francisco, CaliforniaOur mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI.
NewCustomer Support Candid HealthCustomer SupportSan Francisco, CA$70,000–$125,000 / yearAs an early member of this team, you will report into the Customer Support Lead, and will be responsible for delivering best-in-class support to all customers, helping to ensure the Candid team is well-aware of customer pain points and feedback, and contributing to the ground floor operations of a developing department at a fast-growing company. Candid's Support team works collaboratively with all teams to ensure customers are supported quickly and thoroughly, and we're looking for new members with a proven track record of delivering exceptional customer service and operational excellence.
Regional Customer Support Specialist Natera IncRegional Customer Support SpecialistCA$20–$23 / hourPOSITION SUMMARY: The Regional Customer Support Specialist, known internally as a Territory Manager, supports Natera's division and provides world class service to customers consisting of medical professionals, patients and cross functional internal and external teams. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Customer Support Reps - AI Training - San Francisco, US Prolific Academic LtdCustomer Support Reps - AI Training - San Francisco, USSan Francisco, CAWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Customer Service Support MillerKnollCustomer Service SupportSan Francisco, CaliforniaDuring that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward. The ideal candidate will be responsible for maintaining accurate records and supporting various operational tasks to facilitate efficient order fulfillment and customer interaction.
Customer Service Support MillerKnoll IncCustomer Service SupportSan Francisco, CA$26–$29 / hourDuring that time, we've stayed true to our passions, values, and deep beliefs-that well-designed spaces enrich one's life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward. The ideal candidate will be responsible for maintaining accurate records and supporting various operational tasks to facilitate efficient order fulfillment and customer interaction.
NewCustomer Support Engineer MetriportCustomer Support EngineerSan Francisco, CaliforniaAutomated Support Infrastructure: Build and maintain Metriport's automated support systems, including ticketing workflows, runbooks, and self-service tooling that deflect repeat issues. Problem Solving: You work through ambiguous, multi-constraint problems with sound judgment, thorough investigation, and a written narrative that gets engineering buy-in when escalation is needed.
Customer Support Coordinator QcellsCustomer Support CoordinatorSan Francisco, CAFull timeAssociates degree preferred in business, economics, communications or other related field with a minimum of 4+ years of professional work experience OR bachelor's degree preferred in business, economics, communications or other related field with a minimum of 2-5+years of professional experience including 2+ years of experience in solar customer service. Mobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N .
Customer Support - Rider Operations Continuum Resource NetworkCustomer Support - Rider OperationsFoster City, CaliforniaAs Customer Support - Rider Operations, you will serve as the real-time, human point of contact for riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer rides.
Customer Support Lead Roger HealthcareCustomer Support LeadSan Francisco, CaliforniaYou'll be equal parts people leader, operator, and analyst: leading the team day to day while constantly asking where the biggest opportunities are to reduce support volume, improve the product, and build self-serve infrastructure that lets clinicians solve problems on their own. Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their homes.
NewAdministrative Support - Customer Service TotalMed StaffingAdministrative Support - Customer ServiceOakland, CAImmerse yourself in the Golden State's diverse landscapes, vibrant cities, and endless opportunities for adventure and exploration. Let [City Name] be the backdrop for your next chapter.
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift) UVeye LtdTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift)San Francisco, CA$36–$43 / hourDepending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
NewAI Conversation Designer, Customer Support Notion, LLCAI Conversation Designer, Customer SupportSan Francisco, CA$136,000–$155,000 / yearYou'll work in a modern LLM-based support stack where quality depends on routing logic, retrieval configuration, evaluation/monitoring, and disciplined release/QA practices in addition to writing. Drive release rigor for AI support experiences, including production releases: versioning, staged rollouts, regression testing, and change logs.
NewCustomer Support Specialist TripleseatCustomer Support SpecialistConcord, CaliforniaYou will be responsible for providing top-tier support across multiple channels, including emails, live chat, inbound phone calls, and Zoom sessions. • Collaborate with cross-functional teams including Tier 2 Support, Account Management, Finance etc. to escalate and resolve complex issues.
Customer Support Engineer E2BCustomer Support EngineerSan Francisco, CaliforniaYou'll spend most of your time inside the product: reproducing what customers report, reading sandbox logs, running the SDK against live edge cases, and figuring out what's actually wrong before anything reaches an engineer. We already generate 8-figure revenue and work directly with top-tier AI companies like Groq, Manus, Hugging Face, Lindy, and other exciting teams pushing the frontier of AI.
Customer Service Specialist (Tuning Support) 034MotorsportCustomer Service Specialist (Tuning Support)Fremont, CaliforniaAbout the Role 034Motorsport is seeking a passionate, customer-focused automotive enthusiast to join our Customer Service team in a tuning-focused support role. The right candidate is someone who doesn’t just use automotive tuning, but enjoys understanding how it works — someone who is curious, detail-oriented, and motivated to help customers get the most out of their vehicles.
Customer Service Team Leader (Front End Support Manager) Whole Foods Market IncCustomer Service Team Leader (Front End Support Manager)San Mateo, CA$25.10–$42.50 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Customer Support Engineer, Senior Manager VapiCustomer Support Engineer, Senior ManagerSan Francisco, California60 Day : Enterprise SLA Excellence: Formalize and strictly enforce Severity SLAs for paying enterprise customers, ensuring P1 blockers receive a 4-hour first touch and P2 issues receive an 8-hour first touch. Tier Enforcement: Work with Agent Strategists and Agent Engineers to ensure L1 CSEs are not becoming "ad-hoc FDEs" for lower-tier enterprise accounts, and correctly identify when support requests should be flagged as upsell opportunities.
Customer Support Defy Gravity IncCustomer SupportSan Francisco, CAYou feel an urgency to reimagine what your work looks like in this rapidly changing world, and you value critical thinking far above established conventions. Were always looking to meet Engineers who are interested in writing news, technical articles, or building tutorials.
Enterprise Customer Support Specialist PerplexityEnterprise Customer Support SpecialistSan Francisco, CaliforniaLeverage Perplexity’s own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized. Work directly with enterprise customers—via tickets, Slack, and sometimes calls—to diagnose and resolve their most complex technical and product questions, acting as the “last line of defense” before Product and Engineering step in.
Enterprise Customer Support Specialist Perplexity AI IncEnterprise Customer Support SpecialistSan Francisco, CALeverage Perplexity's own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized. Work directly with enterprise customers-via tickets, Slack, and sometimes calls-to diagnose and resolve their most complex technical and product questions, acting as the "last line of defense" before Product and Engineering step in.
Customer Operations and Safety Support Wealth Recruitment, LLCCustomer Operations and Safety SupportFoster City, CA$52,000The ideal candidate is calm under pressure, highly communicative, safety-oriented, and experienced in customer-facing environments. In this role, you will serve as a key point of contact for riders by ensuring safe, efficient, and welcoming transportation experiences.
Staff Security Engineer, Customer Support and Integrity DoorDash IncStaff Security Engineer, Customer Support and IntegrityCARemote$193,800–$285,000 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Work directly with Customer Support and Integrity, Merchant Experience, Enterprise Security, Engineering, Product, GRC and related teams to enact security strategies for DoorDash's support tooling and support agents.
Customer Support Engineer Fivetran IncCustomer Support EngineerOakland, CA$80,489–$96,590.50 / yearFivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
Customer Support Specialist curiouscardinals.comCustomer Support SpecialistSan Francisco, CaliforniaRemoteAbout the Role The Curious Cardinals Marketplace connects K–12 students with exceptional mentors — college students and young professionals who inspire curiosity and help kids discover what they love to learn. People-First Mindset — You stay patient and warm even when families are frustrated or unreasonable, but you also know how to set gentle limits and share things a customer may not want to hear, effectively.
Customer Support Engineer GPU Cluster Together Computer IncCustomer Support Engineer GPU ClusterSan Francisco, CAFamiliarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Customer Support Engineer Inference Together Computer IncCustomer Support Engineer InferenceSan Francisco, CAFamiliarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Customer Support Engineer (Inference) Together AICustomer Support Engineer (Inference)San Francisco, CaliforniaFamiliarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Customer Support Engineer (GPU Cluster) Together AICustomer Support Engineer (GPU Cluster)San Francisco, CAFamiliarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Senior Manager, Customer Support CrusoeSenior Manager, Customer SupportSan Francisco, CaliforniaWe're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Senior Manager, Customer Support, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.
Customer Support Engineering Manager Crusoe Energy Systems LLCCustomer Support Engineering ManagerSan Francisco, CA$155,000–$185,000 / yearWere looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Customer Support Engineering Manager, youll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.
NewCustomer Support Generalist TavrnCustomer Support GeneralistSan Francisco, CAComfortable doing real casework, not just triage — this role requires actually resolving Record Retrieval cases (chasing records, correcting errors, re-submitting requests), so we need someone who can learn a workflow and execute it independently, not just describe the problem. This is a generalist seat, which means you'll need to be capable across the board: general product support and actually working Record Retrieval cases when they come your way, not just flagging that something's wrong, but working the case through to resolution the way our RR specialists would.
Customer Support Engineer Impart Security IncCustomer Support EngineerSan Francisco, CAYou'll be the technical expert who helps customers successfully operationalize our Application Protection Platform in complex production environments. Deep expertise with Kubernetes, including advanced networking, service mesh integration, and troubleshooting.
Software Engineer, Back End, Energy Customer Support Tesla IncSoftware Engineer, Back End, Energy Customer SupportFremont, CA$140,000–$210,000 / yearExpected Compensation $140,000 - $210,000 annual salary, cash and stock awards, benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Join Teslas service software team where youll work alongside some of the brightest engineers globally to power critical machine learning models for internal service applications.
Email Customer Support Agent (Healthcare) Sleep CenterEmail Customer Support Agent (Healthcare)San Francisco, CaliforniaRemoteABOUT THE ROLE: We need a resourceful email support agent who can think independently while providing fast, accurate answers to our clinical providers. Log recurring questions, draft new knowledge-base articles, and revise existing content when processes change.
Director of Customer Support CascaDirector of Customer SupportSan Francisco, CaliforniaLeverage AI and automation to handle high-volume, low-complexity requests (password resets, status inquiries, documentation lookups) and free up the team for consultative, high-value interactions. A core part of this role is designing automated workflows and communication systems that let us deliver fast, consistent, high-quality support without scaling headcount linearly.
NewCustomer Support Lead CardlessCustomer Support LeadSan Francisco, CA$120,000–$160,000 / yearYou'll handle our most complex cases: disputes with compliance implications, fraud scenarios that require cross-functional coordination, and edge cases that don't fit any existing playbook. We're headquartered in San Francisco, and have raised about $150M in equity funding from top venture capital firms including Spark Capital, American Express, Activant Capital, and more.
Property Management Customer Support Specialist PTLA CareerProperty Management Customer Support SpecialistSan Leandro, CaliforniaExecutes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates and ensuring that lease renewal documents are signed and implemented on time. · Develops and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and more.
Customer Support Lead SazabiCustomer Support LeadSan Francisco, CaliforniaSazabi gives teams a single place to ask questions about their production systems in plain language, automatically visualize what's happening, and get to the root cause 10x faster. We came to these beliefs the hard way — after years of building infrastructure and responding to incidents with tools that offered plenty of bells and whistles, but no clear answers when it counted most.
Customer Support Engineering – 10 IconmaCustomer Support Engineering – 10Fremont, CA$33.01–$36.85 / hourMonitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates. Develop customer relationships in the plant to improve the product and maintain or increase the business.
Customer Support NuvoCustomer SupportSan Francisco, New YorkThe primary responsibilities will include responding to inbound support inquiries, improving support tooling (such as Intercom), partnering with customers while they integrate various systems with Nuvo, identifying patterns of repeated contact and areas of opportunity, owning and improving customer documentation and creating collateral that helps customers to achieve self-serve support. Proven track record of troubleshooting technical issues and writing clear, actionable bug tickets (e.g., in tools like Linear or Jira), with experience collaborating with Product and Engineering teams.