Tier 1 Help Desk Technician Judge GroupTier 1 Help Desk TechnicianHaslet, TX$20–$23 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. This role involves handling inbound calls, documenting issues, creating service tickets, and basic troubleshooting for both corporate and store locations.
IT Help Desk Tier 1 - Bilingual DEX ImagingIT Help Desk Tier 1 - BilingualDallas, TexasWe are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX’s Managed IT Services. Manage and monitor internal assets to ensure accurate inventory recordsTrack, route, and escalate unresolved issues to Service Manager.
Help Desk Technician Intern E-SpaceHelp Desk Technician InternArlington, TXWhat You’ll Do: - Provide first-line IT support for employees (hardware, software, access issues) - Assist with onboarding and offboarding (laptops, accounts, permissions) - Troubleshoot basic network, device, and application issues - Assist with running, labeling, and terminating network cabling as needed - Support the installation, configuration, and basic troubleshooting of security camera systems - Escalate unresolved issues to senior IT staff as needed - Assist with special IT projects as needed What You’ll Gain - Hands-on experience supporting a real production IT environment - Exposure to IT operations in a growing technology company - Mentorship from experienced IT and operations professionals - Resume-building experience with practical, transferable skills What We're Looking For. Role Overview: We’re looking for an Help Desk Technician Intern to support our internal IT operations and help ensure our teams have the tools and systems they need to work efficiently and securely.
NewHelp Desk Technician Yesway CareersHelp Desk TechnicianFort Worth, TexasProven knowledge of Windows operating systems, O365 suite, PCs, printers, networking, and other devices such as hard drives, video cards, cabling, routers, network switches and hubs. With 450 stores across nine states in the Midwest and Southwest, Yesway is renowned for its iconic food service offerings, diverse grocery selections, and private-label products, including the renowned Allsup’s deep-fried burrito.
Help Desk Technician II Who We Are: YeswayHelp Desk Technician IIFort Worth, TexasResponsibilities: Resolve basic to complex retail site systems, hardware, and software issues to completion; Provide operational support of Yesway retail systems infrastructure including point of sale, back office, credit and fuel network; Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications per defined procedures; Assist in software releases and roll-outs; Participate in onsite regional store migrations; Record, track and document the service desk request problem-solving process; Perform post-resolution follow ups with end users, as required; Develop help sheets and FAQ lists for end users, when applicable; Evaluate documented resolutions and analyze trends for ways to prevent future problems; Escalate problems (when required) and alert management to emerging trends in incidents; Reinforce SLAs to manage end-user expectations; and. Qualifications: Associate’s degree in Computer Science or related field, or equivalent combination of education and experience; Two to four years’ experience in a retail store technology environment including point of sale, fuel, credit, back office and daily book accounting processes required, convenience store technology environment preferred; Proven knowledge of Windows operating systems, PCs, printers, networking hardware, and other hardware, such as hard drives, video cards, cabling, routers, and hubs; Experience using productivity software (MS Office suite and Remote Support Tools); Experience with PDI/Enterprise 8 preferred; High level of personal accountability; Strong written and verbal communication and customer service skills; Proven ability to manage multiple, competing priorities simultaneously; and.
Level 1 Help Desk Technician Cyberlocke, LLCLevel 1 Help Desk TechnicianPlano, TX$14–$19The primary job function is to work directly with customers, on-site technicians, carrier service providers, and Tier 2 Technicians to support and troubleshoot circuits, routers, modems, switches, WiFi, VOIP, telephony, firewalls and miscellaneous network attached devices. Basic working knowledge of basic networking technologies, terms, and tools such as but not limited to: OSI Model, Router, Switch, TCP/IP, Telnet, Broadband, WiFi, Ethernet, VOIP, and POTS.
IT Help Desk Analyst Republic FinanceIT Help Desk AnalystPlano, TexasFull timeSupport and administer Okta for Single Sign-On (SSO), including user access troubleshooting, application assignments, account provisioning/deprovisioning, and configuration management within the Okta administrator portal. Work with a wide range of technologies including Microsoft Windows OS, Microsoft Office Suite, Dell desktops/laptops, Microsoft Surface devices, HP printers, Apple iOS devices, and Cisco VoIP systems.
NewHelp Desk Manager Ferris Independent School DistrictHelp Desk Managerferris, TXid='p503_'>Help Desk Manager JobID: 503. Attachment(s): Help Desk Manager.pdf.
Help Desk / Jr. System Adminisrtator (DFW) Central Point PartnersHelp Desk / Jr. System Adminisrtator (DFW)Grand Prairie, TXThe ideal candidate thrives in a hybrid environment where they can resolve daily user issues while also managing core systems such as Office 365, Azure, networking, and security. Strong knowledge of Microsoft Windows Server, Active Directory, and Office 365 (Exchange Online, SharePoint, Teams, OneDrive).
Yardi Help Desk Support AssetsoftYardi Help Desk SupportDallas, TexasAssetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and IT services for the real estate, construction, investment management, and property technology sectors. The Yardi Help Desk Support professional provides first-level technical assistance, troubleshooting, and functional support for Yardi applications, ensuring efficient resolution of user issues and maintaining smooth system operations.
IT Support Desk Operator The Reynolds CompanyIT Support Desk Operator10502 Greens Crossing Blvd. Houston, TXHelpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support. This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive.
Service Desk Analyst - (Hybrid in Dallas, TX) VelocityService Desk Analyst - (Hybrid in Dallas, TX)Dallas, TexasThis role is responsible for providing Tier 1 technical support to Velocity clients and end users, troubleshooting workstation, software, hardware, and connectivity issues while ensuring requests are handled in a timely, professional, and service-oriented manner. The Service Desk Analyst I plays an important role in maintaining a positive client experience by actively monitoring ticket queues, documenting issues, providing clear status updates, and escalating requests when appropriate.
Service Desk Analyst - (Hybrid in Dallas, TX) VelocitymscService Desk Analyst - (Hybrid in Dallas, TX)Dallas, TXThis role is responsible for providing Tier 1 technical support to Velocity clients and end users, troubleshooting workstation, software, hardware, and connectivity issues while ensuring requests are handled in a timely, professional, and service-oriented manner. The Service Desk Analyst I plays an important role in maintaining a positive client experience by actively monitoring ticket queues, documenting issues, providing clear status updates, and escalating requests when appropriate.
Service Desk Analyst Paladin Consulting, Inc.Service Desk AnalystFort Worth, TXMonitor mainframe operations supporting the order and invoicing system: watch batch job execution, respond to job failures and abends, run reruns/restarts per documented procedures, and monitor output and print/distribution processes. This role sits on the IT Service Delivery team and reports to the IT Service Delivery Manager, executing the day-to-day L1 triage, incident intake, and operations monitoring that keep business-critical systems available around the clock.
NewIT Service Desk Analyst - Hybrid Role (Dallas, TX or Florida) Ernest HealthIT Service Desk Analyst - Hybrid Role (Dallas, TX or Florida)Mesquite, TexasRemoteFull timeKey responsibilities include thorough issue documentation, timely escalations, contributions to the IT knowledge base, and ensuring clear, timely communication with end-users and internal IT teams. The analyst also plays a role in event management, communicating initial details and resolution notices for critical outages to effectively inform IT teams and hospital business partners.
After-Hours IT Support Desk Technician The 20After-Hours IT Support Desk TechnicianPlano, TXThe 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals.
Service Desk Technician II CornerStone StaffingService Desk Technician IIRichardson, TexasThis individual will serve as a critical escalation resource responsible for resolving complex technical issues, supporting end users across multiple business functions, and helping maintain a stable and secure technology environment. CornerStone Technology Talent Services specializes in connecting high-performing technology professionals with industry-leading organizations across infrastructure, cloud, cybersecurity, data, software enginee.
After-Hours IT Support Desk Technician The 20 MSPAfter-Hours IT Support Desk TechnicianPlano, TXThe 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals.
Service Desk Technician Tier 3 / Systems Engineer (MSP) Justice IT ConsultingService Desk Technician Tier 3 / Systems Engineer (MSP)Burleson, TX$95,000–$115,000 / yearWe're proud to be recognized industry-wide, including being named to CRN's MSP 500 Security 100 list and nominated as a 2025 MSP Titans of the Industry finalist for excellence in service and innovation. If you're driven to protect clients, solve complex problems, and contribute to a team that gets it , Justice IT Consulting is the place where your skills will thrive and your career will grow.
NewService Desk Analyst (Hybrid) WYN ConsultantsService Desk Analyst (Hybrid)Dallas, TexasThis role is responsible for providing Tier 1 technical support, troubleshooting hardware and software issues, and ensuring support requests are handled efficiently and professionally. We are seeking a customer-focused and technically skilled Service Desk Analyst to support end users within a fast-paced IT services environment.