1,443 Results for

Customer Support Jobs in Streamwood, IL

Jobs

Senior Manager Of Product Management, Services & Tasks Athenahealth inc.

Boston, MA

$141,000–$239,000 / year

The Senior Product Manager will lead a product area within the athenaClinicals portfolio focused on ordering workflows, including creating more tailored ordering experiences, reducing workflow friction, incorporating intelligent capabilities, and improving successful order submission and closed-loop order management. This role owns product strategy and execution for the assigned area and partners closely with Product Management, Engineering, User Experience, Analytics, Patient Safety, and customer-facing teams to translate customer and business needs into measurable product outcomes.

24 days ago

Director of Product Management – AI and Investment Technology Daley and Associates

Boston, MA

$200,000–$250,000 / year

This individual will serve as a key connection point between investment professionals and technology, helping identify business needs and deliver solutions across investment systems, AI, automation, data, and workflow improvement. Daley And Associates is currently seeking candidates for a Product Management Director for AI and Investment Technology with a leading financial services client.

6 days ago

Director, Product and Solutions Management - Agentic Services Lumeris Inc (Inactive)

Massachusetts, MA

$143,190–$194,467.50 / year

As a trusted advisor and subject matter expert, you will evangelize Tom Services both internally and externally, driving strategic direction, fostering a culture of rapid innovation, and directly impacting how we deliver next-generation value to our members and clients. Prompting & Engineering Partnership: Actively contribute to the development of prompting for Tom Services in tight partnership with clinical, prompt engineering, UX, and software engineering teams.

30+ days ago

Senior Director, Vertica Product Management Rocket Software Inc

Waltham, MA

Remote

$191,000–$267,400 / year

They have a proven track record of leading teams through complex platform transformations, balancing near-term market opportunities with long-term architectural investments, and delivering measurable business outcomes in highly competitive enterprise software markets. In addition, this leader will define and institutionalize a modern product operating model that leverages design-led product management practices, customer discovery, user-centered design, product analytics, outcome-based prioritization, and continuous validation of customer and market needs.

30+ days ago

Senior Director / Senior Manager - Product Ownership & Program Management Perficient Inc

Somerville, MA

$81,978–$178,090 / year

The ideal candidate will possess strong healthcare payer knowledge, including Claims, Enrollment, Provider Management, Care Management, Utilization Management, Prior Authorization, Value-Based Care, and Regulatory Compliance, while leading cross-functional teams through the entire product and delivery lifecycle. This role will serve as the bridge between business stakeholders, technology teams, and healthcare operations, ensuring successful delivery of payer solutions that improve member experience, operational efficiency, compliance, and business outcomes.

14 days ago

Director Of Product Management, Core Systems OUTFRONT Media Inc

Boston, MA

$180,000–$200,000 / year

To do this, we make meaningful connections between brands and people when they are outside of their homes through one of the largest and most diverse sets of out-of-home assets including billboards, transit and mobile displays across the U.S. We connect diverse audiences across over 150 markets and conduct our business considering all our stakeholders, from clients and employees, to the communities where we operate. Expertise in driving API product strategy, leading cross-functional teams to deliver scalable API solutions, optimizing RESTful and GraphQL interfaces, and ensuring seamless integration across microservices architectures.

30+ days ago

Director, Product Management - Service Experience athenahealth Inc

Boston, MA

$166,000–$282,000 / year

You will direct the work of several engineering teams, partnering with the Engineering Manager and Experience Design leaders who make up the zone leadership team, and you will oversee and grow the product management team as the work scales. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

19 days ago

Director, Global Product Management, Cytology and Digital Pathology Hologic Inc

Marlborough, MA

Lead and conduct, in partnership with internal and external stakeholders, qualitative and quantitative research to deeply understand customer needs, market trends, and competitive landscape in cytology and digital pathology instrumentation, AI algorithms, automation and laboratory workflow solutions. We are seeking a strategic and visionary leader to serve as Director, Global Product Management (GPM) for Hologic's Cytology and Digital Pathology portfolio, including the Genius Digital Diagnostics System, AI-powered diagnostic algorithms, Cytology Instrumentation, and ThinPrep Consumables.

30+ days ago

Director, Product Management - Channel Infrastructure & Mobile Klaviyo

Boston, MA

$224,000–$336,000 / year

In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. You have at least 3+ years of direct management experience and 10 years of experience in product management with a proven track record in scaling messaging platforms like email, SMS, RCS, WhatsApp, and mobile push notifications.

30+ days ago

Director, Platform Product Management KPMG International Cooperative

Boston, MA

$198,000–$368,000 / year

Albany, NY; Albuquerque, NM; Anchorage, AK; Ashburn, VA; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boston, MA; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; El Segundo, CA; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Honolulu, HI; Houston, TX; Indianapolis, IN; Irvine, CA; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Las Vegas, NV; Lincoln, NE; Los Angeles, CA; Louisville, KY; McLean, VA; Melville, NY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Nashville, TN; New Orleans, LA; New York, NY; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Portland, OR; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Sacramento, CA; Salt Lake City, UT; San Antonio, TX; San Diego, CA; San Francisco, CA; San Juan, PR; Santa Clara, CA; Seattle, WA; Short Hills, NJ; Shreveport, LA; St Louis, MO; Stamford, CT; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Washington, DC; Winston-Salem, NC. Ability to operate with limited oversight, advise senior product and technology leaders, resolve complex cross-platform trade-offs, and coach professionals in leading technical product-management practices; preferred experience with developer or internal platforms (i.e. Agent orchestration, connector and integration architecture, or governed AI tooling) with audit trails and human-in-the-loop controls with application, data, or legacy modernization tooling.

30+ days ago

Associate Director, Digital Product Management - AI Orchestration  Publicis Groupe SA

Boston, MA

$112,290–$172,032 / year

Expect to lead meetings with internal stakeholders, document requirements, assess technical feasibility, consult and collaborate with SMEs, create technical documentation including technical diagrams, strategy manifestoes, user flows, agent prompts, and data flows. Partner with internal teams and SMEs to deliver AI solutions for agency teams such as Strategy, Data and Analysis, Media, Experience Design, Project Management, Social and our cross-capability client suites (Total Commerce, CRM, Creative Experience).

25 days ago

Head of Equity Product Management Wellington Management

Boston, Massachusetts

The ideal candidate will bring significant experience in equity product management, investment leadership, or a closely related senior investment role within an institutional asset manager, along with a proven ability to operate effectively at the intersection of investments, clients, and firm strategy. With the goal of prioritizing smart growth, and new channel penetration the role demands a strategic focus on the structural trends of different client channels in their equity allocation intentions along with close partnership with the investment platform to assess, map, develop and prioritize areas of greatest commercial focus.

30+ days ago

Director, Product Management KPMG International Cooperative

Boston, MA

$198,000–$368,000 / year

Albany, NY; Albuquerque, NM; Anchorage, AK; Ashburn, VA; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boston, MA; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; El Segundo, CA; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Honolulu, HI; Houston, TX; Indianapolis, IN; Irvine, CA; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Las Vegas, NV; Lincoln, NE; Los Angeles, CA; Louisville, KY; McLean, VA; Melville, NY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Nashville, TN; New Orleans, LA; New York, NY; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Portland, OR; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Sacramento, CA; Salt Lake City, UT; San Antonio, TX; San Diego, CA; San Francisco, CA; San Juan, PR; Santa Clara, CA; Seattle, WA; Short Hills, NJ; Shreveport, LA; St Louis, MO; Stamford, CT; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Washington, DC; Winston-Salem, NC. Preferred functional expertise in one or more of the following areas: Chief Financial Officer (CFO) technology, including financial close, consolidation, financial planning and analysis (FP&A), enterprise resource planning (ERP)-adjacent applications, and finance transformation platforms; or commercial banking and lending technology (origination, servicing, loan operations), Risk, compliance, and regulatory technology, including governance, risk, and compliance (GRC) platforms, regulatory reporting solutions, model risk management, financial crime prevention and detection, and controls automation technologies.

30+ days ago

Head Of Equity Product Management Wellington Management Company, LLP

Boston, MA

30+ days ago

Director, AI Product Management – Investment Workflows Daley and Associates

Boston, MA

What You’ll Own Finding the right problems to solve: Spend time with investment teams, map their workflows, and identify opportunities to improve how they gather information, analyze opportunities, and make decisions. You’ll work directly with investment professionals to understand their day-to-day work, pinpoint where technology can make a meaningful difference, and drive delivery of AI-enabled solutions.

6 days ago

Director of Product Management Onto Innovation

Wilmington, Massachusetts

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. This individual will leverage deep semiconductor industry expertise to identify growth opportunities, prioritize investments, and ensure the successful commercialization of innovative products that address critical manufacturing challenges for leading semiconductor manufacturers.

24 days ago

Sr. Director, Spatial Product Management Quanterix Corp

Billerica, MA

This role supports the full product lifecycle, from market insight and product concept through development, launch, and lifecycle management, ensuring Quanterix delivers differentiated Spatial solutions that meet evolving customer needs. Our industry-leading precision instruments, digital immunoassay technology and CLIA-certified Accelerator laboratory have supported research that advances disease understanding and management in neurology, oncology, immunology, cardiology, and infectious disease.

10 days ago

Investment Director, Equity Product Management Wellington Management Company LLP

Boston, MA

Contribute to the growth of the Equity business by engaging with clients, prospects, and consultants; Assess business opportunities, and develop products and solutions where there is high potential; Create and implement marketing strategy, marketing materials, and investment guidelines; Represent portfolio managers and explain investment processes and portfolios to audiences that range widely in sophistication levels; Educate and consult with internal colleagues, clients and consultants on markets and portfolios; Differentiate and position strategies relative to those of competitors; Develop close working relationships with Business Development & Relationship Management colleagues. MBA or CFA); 12+ years of related professional experience, ideally gained within the Asset Management industry, or institutional investment consulting; Excellent written, oral and interpersonal communication skills; A strong equity background; Strong business judgment; Excellent quantitative and problem-solving skills, and the ability to synthesize risk and perform attribution analysis; The ability to work independently and in a team environment, and to manage multiple priorities; Creativity, commerciality and leadership skills; Attention to detail combined with a solutions-oriented, strategic mindset.

19 days ago

Senior Manager Of Product Management, Coreai Athenahealth inc.

Boston, MA

$141,000–$239,000 / year

athenahealth's AI platform team builds and supports the shared technology that enables product and engineering teams to develop, evaluate, and operate AI-enabled healthcare products at scale, including capabilities that support athenahealth's electronic health record (EHR) products. This role owns product management for ai platform roadmap development and prioritization, large language model (LLM) and machine learning operations, and collaboration across engineering, finance, product, infrastructure, and internal developer teams.

24 days ago

Product Management Director - Cell Analysis Agilent Technologies

Lexington, Massachusetts

The role leads multiple product management and marketing teams, builds a high-performing organization, defines strategic focus areas, and ensures effective execution against divisional revenue, profitability, and market share objectives. Working cross-functionally with executive leadership and key business partners, you will influence critical business decisions, create exceptional customer value, and help define the future direction of a growing organization.

13 days ago

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Customer Support Jobs in Streamwood, IL

Senior Manager Of Product Management, Services & Tasks Athenahealth inc.

Director of Product Management – AI and Investment Technology Daley and Associates

Director, Product and Solutions Management - Agentic Services Lumeris Inc (Inactive)

Senior Director, Vertica Product Management Rocket Software Inc

Senior Director / Senior Manager - Product Ownership & Program Management Perficient Inc

Director Of Product Management, Core Systems OUTFRONT Media Inc

Director, Product Management - Service Experience athenahealth Inc

Director, Global Product Management, Cytology and Digital Pathology Hologic Inc

Director, Product Management - Channel Infrastructure & Mobile Klaviyo

Director, Platform Product Management KPMG International Cooperative

Associate Director, Digital Product Management - AI Orchestration Publicis Groupe SA

Head of Equity Product Management Wellington Management

Director, Product Management KPMG International Cooperative

Head Of Equity Product Management Wellington Management Company, LLP

Director, AI Product Management – Investment Workflows Daley and Associates

Director of Product Management Onto Innovation

Sr. Director, Spatial Product Management Quanterix Corp

Investment Director, Equity Product Management Wellington Management Company LLP

Senior Manager Of Product Management, Coreai Athenahealth inc.

Product Management Director - Cell Analysis Agilent Technologies

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Associate Director, Digital Product Management - AI Orchestration  Publicis Groupe SA