UlineNewCustomer Service Representative - Bilingual UlineCustomer Service Representative - BilingualBraselton, GA$26–$30 / hourUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
UlineNewCustomer Service Representative UlineCustomer Service RepresentativeBraselton, GA$25–$30 / hourUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
UlineNewCustomer Support Specialist UlineCustomer Support SpecialistBraselton, GA$25–$30 / hourUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
Vaco LLCNewBilingual Claims Customer Service Representative Vaco LLCBilingual Claims Customer Service RepresentativeBrookhaven, GA$45,000–$50,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
TTECNewCustomer Service Representative TTECCustomer Service RepresentativeDuluth, GAWhether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
UlineNewSenior Customer Service Manager UlineSenior Customer Service ManagerBraselton, GAAs a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
UlineCustomer Service Hiring Event UlineCustomer Service Hiring EventBraselton, GA$25–$32 / hourFull timeSupport customers with special pricing requests, preparing quotes, addressing pricing inquiries and recommending tailored solutions. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Vaco LLCNewCustomer Care Associate Vaco LLCCustomer Care AssociateBrookhaven, GA$45,000–$50,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCustomer Care Manager Vaco LLCCustomer Care ManagerBrookhaven, GA$110,000–$120,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
MarshallsCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorAtlanta, GA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
FedExNewLead Retail Customer Service Associate FedExLead Retail Customer Service AssociateAtlanta, GeorgiaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
FedExNewRetail Customer Service Associate FedExRetail Customer Service AssociateDecatur, GeorgiaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
TJ MaxxRetail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorAtlanta, GA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
CrossLinkNewTrauma Associate Sales Representative (ASR) CrossLinkTrauma Associate Sales Representative (ASR)Loganville, GAAs a condition of consideration for employment, selected candidates are required to successfully complete the MSC TotalOrtho+ or TotalOrtho Program, including all associated coursework, clinical training, and formal evaluations. Must adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.
UlineNewCustom Orders Representative UlineCustom Orders RepresentativeBraselton, GAAs a Uline Custom Orders Representative, you’ll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love! Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.
UlineNewInside Sales Representative - Quotes UlineInside Sales Representative - QuotesBraselton, GAAs an Inside Sales Representative for Uline’s Quotes team, you’ll work with clients, understand their needs and connect them to our extensive range of over 43,000 quality products. Support customers with special pricing requests, preparing quotes, addressing pricing inquiries and recommending tailored solutions.
Fresenius Medical CareAcute Dialysis Services Program Manager - RN Fresenius Medical CareAcute Dialysis Services Program Manager - RNMarietta, GAConfers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
Icarus MedicalNewRegional Sales Representative Icarus MedicalRegional Sales RepresentativeLilburn, GA$72,000–$200,000 / yearThe program includes a step down incentive program that moves from a higher base, lower commission to a lower base, uncapped higher commission structure within the territory. The individual will be accountable for prospecting a territory, holding in-services with clinical customers, onboarding accounts, and maintaining account relationships to establish a pipeline and achieve monthly sales goals.
Ryder SystemNewFleet Maintenance Operations Manager Service II Ryder SystemFleet Maintenance Operations Manager Service IITucker, GA$75,000–$75,000Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies (https://newsroom.ryder.com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.aspx) ”, & one of “Reader's Choice Excellence Awards (https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx) ” by Inbound Logistics. We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award (https://https/www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award)
Autoplex AtlantaSales Development Representative Autoplex AtlantaSales Development RepresentativeDuluth, GAWhether you are experienced in automotive sales, service, marketing, operations, or administration, Autoplex Atlanta provides the opportunity to build a long-term career in a fast-paced and rewarding environment. Located near Duluth, we are one of the region’s fastest-growing independent dealer groups, specializing in premium pre-owned luxury and exotic vehicles.
Hendrick Automotive Group CorporateService Business Development Representative Hendrick Automotive Group CorporateService Business Development RepresentativeBuford, GeorgiaFull timeAnswer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment. Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Hendrick Automotive Group CorporateGuest Services Representative - PT Hendrick Automotive Group CorporateGuest Services Representative - PTDuluth, GeorgiaPart timeSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Hendrick Automotive Group CorporateGuest Services Representative Hendrick Automotive Group CorporateGuest Services RepresentativeBuford, GeorgiaPart timeSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Hendrick Automotive Group CorporateGuest Service Representative Hendrick Automotive Group CorporateGuest Service RepresentativeAtlanta, GeorgiaFull timeSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Rick Hendrick Chrysler Dodge Jeep Ram DuluthSales Representative Rick Hendrick Chrysler Dodge Jeep Ram DuluthSales RepresentativeDuluth, GAFull timeFormed in 1976 by Rick Hendrick, the Charlotte, North Carolina company operates 100 dealerships representing 29 nameplates, 139 franchises and 29 collision centers and four accessories distributor installers in 14 states: Alabama, California, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Missouri, North Carolina, South Carolina, Tennessee, Texas and Virginia. Complete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork.
Shottenkirk Chrysler Dodge Jeep RamSales Representative Shottenkirk Chrysler Dodge Jeep RamSales RepresentativeCanton, GAFull timeComplete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork. Competitive compensation and commission plans paired with months of increasing sales volume have led to huge earning potential.
Company ConfidentialClaims Customer Service Representative Company ConfidentialClaims Customer Service RepresentativeBrookhaven, GAFull timeQualificationsHigh school diploma or equivalent requiredMinimum 3 years of customer service experience, preferably in the insurance or healthcare industryStrong knowledge of Medicare Supplement insurance and healthcare claim adjudication processes preferredExperience handling high-volume inbound calls with a focus on first-call resolutionExcellent verbal and written communication skills. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Arias AgenciesNewRemote Customer Service Rep Arias AgenciesRemote Customer Service RepJohns Creek, GARemote$50,000–$75,000 / yearFull timeHere is a rewritten, high-converting job ad designed to grab attention, highlight your best perks immediately, and encourage a high volume of quality applications. If you want to work under an incredible CEO who truly values your hard work, enjoy limitless opportunities for career advancement, and earn a great income—you’ve found your next career home.
CPS/ComtechNewField Service Representative III (Power Systems) CPS/ComtechField Service Representative III (Power Systems)Roswell, GA$125,000–$175,000 / yearFull timeA leading provider of mission-critical power distribution and control solutions is seeking experienced Field Service Representatives (FSR III) to support customers across multiple regions. This role is ideal for a hands-on electrical professional with strong troubleshooting abilities and experience servicing power distribution equipment in critical facilities, industrial environments, or data center applications.
UP EntertainmentCustomer Support Representative UP EntertainmentCustomer Support RepresentativeAtlanta, GAMoreover, in accordance with federal and applicable state and local law, we provide reasonable accommodations for applicants and employees’ sincerely held religious beliefs, practices, or observances conflict with work requirements and for applicants and employees with known disabilities provided that such individuals are qualified to perform the essential functions of the job, with or without accommodation, and provided that any accommodations would not impose an undue hardship on the company or introduce a direct threat to the health and safety of the worksite employee with a disability or others. · Provide multi-channel customer support, including responding to customer inquiries through email, ZenDesk Live Chat, and ZenDesk Talk (phone support), ensuring timely and accurate resolutions.
Sipa S.p.A.NewCustomer Support Representative Sipa S.p.A.Customer Support RepresentativeAtlanta, GAThe Customer Service Representative (CSR) works closely with the Supply Chain Manager and Service Area Manager, supporting the company's internal and external customers throughout North and South America, as well as globally when required with competent and efficient access to required information regarding order and stock status, special quotes, ordering processing, order receiving, customer returns and utilization of Company tools. Customer Service Representatives embrace the Company's ways and values, anticipate customer's needs, investigate alternatives when issues arise, and proactively work to ensure customer satisfaction through the total order fulfillment process and assist in generation of incremental sales through the promotion of Company products and services.
Security FinanceNewCustomer Service Representative (Multi Branch Support) Security FinanceCustomer Service Representative (Multi Branch Support)Gainesville, GAWe are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust.
Allison TransmissionNewRegional Customer Support Representative Allison TransmissionRegional Customer Support RepresentativeAtlanta, GAStrong technical knowledge, analytical skills, and hands-on experience with heavy-duty vehicles, automatic transmissions, or similar heavy-duty components/systems preferred. The Customer Support Representative will also promote the sales of existing product and OEM releases through a collaborative effort with Regional Sales team members.
Tidewater ConsultingCustomer Service and Sales Support Tidewater ConsultingCustomer Service and Sales SupportAlpharetta, GAFull timeThose with experience in the following categories tend to do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, campaign management, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services. Our Business Development managers are seeking an influential, entry level professional to join our team as an Entry Level Customer Service Representative.
ASM Research, An Accenture Federal Services CompanyNewCloud Customer Support Specialist (GA - Swing) ASM Research, An Accenture Federal Services CompanyCloud Customer Support Specialist (GA - Swing)Atlanta, GA$113,000–$122,000 / yearCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role combines technical troubleshooting with customer advocacy, serving as a key resource for diagnosing client-reported issues, coordinating high-priority outage mitigation, and driving continuous improvement across Microsoft 365 cloud services.
BCforwardCustomer Service Representative(Office and Administrative Support) BCforwardCustomer Service Representative(Office and Administrative Support)Atlanta, GA$30–$35 / hourThe ideal candidate will have excellent communication and customer service skills, as well as experience working in a fast-paced environment. We are looking for a full-time Live Chat Support Specialist to join our team.
UP EntertainmentDirector Customer Experience & Support UP EntertainmentDirector Customer Experience & SupportAtlanta, GAMoreover, in accordance with federal and applicable state and local law, we provide reasonable accommodations for applicants and employees’ sincerely held religious beliefs, practices, or observances conflict with work requirements and for applicants and employees with known disabilities provided that such individuals are qualified to perform the essential functions of the job, with or without accommodation, and provided that any accommodations would not impose an undue hardship on the company or introduce a direct threat to the health and safety of the worksite employee with a disability or others. Ensure that investments are targeted and optimized in a manner that leads to the best overall customer experience, utilizing automation in cases where it is helpful and efficient and employing higher touch techniques such as voice calls when needed for the best customer outcomes.
Chick‑fil‑A SupplyNewBilingual Customer Support Agent Chick‑fil‑A SupplyBilingual Customer Support AgentAtlanta, GACandidates will be eager to exceed Customer expectations by using active listening skills, demonstrating empathy and advocacy, diagnosing and fully resolving issues, managing cases efficiently, using positive language, and having passion for doing the right thing. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer.
BEUMER Group GmbH & Co KGSr. Site Installation Supervisor, Customer Support (Airports) BEUMER Group GmbH & Co KGSr. Site Installation Supervisor, Customer Support (Airports)Atlanta, GA$43–$48 / hourChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. The successful candidate will coordinate subcontractors and self-managed crews, support material staging and site logistics, monitor installation productivity against labor budgets, and lead weekly schedule review meetings with project management and trade partners to maintain schedule alignment.
ProofpointAI Developer – Customer Services and Support ProofpointAI Developer – Customer Services and SupportAtlanta, GA$136,200–$214,005 / yearProofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 112,700.00 - 177,100.00 USD.
Ova TechnologiesCustomer Support Service Manager Ova TechnologiesCustomer Support Service ManagerAlpharetta, GASQL & Database Management: Expert-level SQL skills for querying and manipulating data in relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Cassandra) databases. Core Experience & Qualifications Technical Proficiency: 3-5+ years of experience in data engineering, data warehousing, or software engineering roles.
LanceSoft IncCustomer Support Representative-III LanceSoft IncCustomer Support Representative-IIIAtlanta, GARemoteFull timeYou’re excited about this opportunity because you will… Proactively reach out to dashers to set clear order expectations and instructions Spearhead & execute workflows that ensure we meet exceptional SLAs Identify trends & communicate findings to the broader teams to improve our processes Develop a deep expertise in our product, processes, systems, tools Be an early part of a collaborative team that prides itself with world-class customer service for a vital industry leading technology platform. We’re excited about you because… You have a Bachelor’s degree or equivalent amount of work experience You have 2+ years of work experience in a fast-paced customer service role in technology, hospitality or grocery & convenience You are a highly-motivated individual that can work independently You are a natural problem solver, willing to triage problems that may not have a pre-defined solution You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).
Vensure Employer SolutionsUKG Ready Customer Support Specialist - GA, AZ - On Site Vensure Employer SolutionsUKG Ready Customer Support Specialist - GA, AZ - On SiteDuluth, GAOther Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO).
Illumia, LLCNewVP, Customer Support Illumia, LLCVP, Customer SupportAtlanta, GAFormed by the merger of Transact and CBORD, Illumia is a portfolio company of Roper Technologies serving more than 1,750 client institutions across higher education, healthcare, corporate, and senior living markets./ppIllumia serves over 12 million students, facilitates over $58 billion in transactions annually, and connects more than 1,100 colleges and universities through over 300 technology and integration partners. divh2Vice President Of Client Support/h2pIllumia empowers education, healthcare, and corporate enterprises with secure, intelligent technology that streamlines operations and enriches experiences for everyone they serve.
Serenity Mental Health CentersCustomer Support Specialist Serenity Mental Health CentersCustomer Support SpecialistSandy Springs, GAThis role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported. As a Customer Support Specialist, you’ll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.
Magaya CorporationCustomer Support I, Customs Compliance Magaya CorporationCustomer Support I, Customs ComplianceAtlanta, GATeamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Planet DDSNewCustomer Support Technician II Planet DDSCustomer Support Technician IIAtlanta, GATo encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values: Collaborative – Working independently and across teams, we create scalable solutions to enable company growth. The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process improvement.
EddysonNewCustomer Support Specialist - EDI & Integration Platform EddysonCustomer Support Specialist - EDI & Integration PlatformAtlanta, GAThis role offers the unique opportunity to work at the intersection of technical problem-solving and customer success while collaborating with our experienced team in Germany. You'll be instrumental in shaping how we support customers, scale our operations, and establish eddyson as a trusted partner in the US market.
GCH TechnologiesHead of Customer Support GCH TechnologiesHead of Customer SupportAtlanta, GAFull timeWorking in close collaboration with GCH's Customer Experience, Product, and Engineering teams, you will drive a seamless end-to-end experience for major U.S. carriers, leading messaging providers, and enterprise brands. Your Job GCH Technologies operates the U.S. Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
Chick-fil-A, Inc.NewBilingual Customer Support Agent Chick-fil-A, Inc.Bilingual Customer Support AgentAtlanta, GeorgiaCandidates will be eager to exceed Customer expectations by using active listening skills, demonstrating empathy and advocacy, diagnosing and fully resolving issues, managing cases efficiently, using positive language, and having passion for doing the right thing. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer.