Customer Experience Coordinator TJ MaxxCustomer Experience CoordinatorWoodinville, WA$18.13–$18.63 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Retail Customer Service Associate FedExRetail Customer Service AssociateTukwila, Washington$20.75–$24.37 / hourFull timeAdoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
NewLead Retail Customer Service Associate FedExLead Retail Customer Service AssociateFederal Way, Washington$21.65–$25.44 / hourFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. • Valuable employee discounts on shipping, printing, and access to LifeCare/Lifemart that offers discount programs for items such as retail and auto purchases, computer products, day care services, health and wellness needs, real estate, mobile phone products, education, and more.
FMTV Field Service Representative (50% – 100% Travel) STS Technical ServicesFMTV Field Service Representative (50% – 100% Travel)Tacoma, WAThe Traveling Field Service Representative is responsible for deprocessing military wheeled vehicles, troubleshooting mechanical systems, performing repairs, coordinating parts ordering, and documenting deficiencies. STS Technical Services is hiring Traveling Field Service Representatives near Joint Base Lewis-McChord in Tacoma, Washington to support military wheeled vehicle maintenance operations.
NewRoute Service Representative - 6 TalentBurst, Inc.Route Service Representative - 6Seattle, WA$20–$25 / hourState of Credentials Licenses Required: Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months . Required Work Experience: Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistFife, WA$23.52–$27.93 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewInside Sales Representative Herc Rentals IncInside Sales RepresentativeSeattle, WA$27–$30 / hourAs a member of the Central Ordering Team, the Inside Sales Representative will assist outside sales to drive incremental revenue growth, improve overall sales productivity, and generate new account penetration through the initiation of the sales cycle. As a member of the sales team the Inside Sales Representative is responsible for building and managing sales as well as establishing account presence and building trust with all customers looking to order from HERC.
NewOutside Sales Representative Aaberg's RentalOutside Sales RepresentativeTacoma, WAAaberg's Rental has proudly served the Tacoma area since 1965, providing quality equipment rentals and outstanding customer service to contractors, businesses, and homeowners throughout the South Sound. The Outside Sales Representative is responsible for developing new business opportunities, maintaining customer relationships, and promoting Aaberg's Rental's equipment rental solutions.
Inside Sales Representative JobotInside Sales RepresentativeTacoma, WA$65,000–$80,000 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As demand grows, we’re expanding our Inside Sales team with a service-driven professional who thrives on helping customers get exactly what they need—quickly, accurately, and with a great attitude.
Check Handling - Customer Support Representative DAT Solutions, LLCCheck Handling - Customer Support RepresentativeSeattle, WAFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. On a defined path to $1 billion in revenue, DAT deploys a suite of software solutions, machine learning models, and intelligent automation tools that help brokers, carriers, and shippers price freight accurately, source capacity, reduce risk, and operate more efficiently.
Sr Director Analyst - CRM (Sales, Marketing, and Customer Service & Support) (RE Gartner, Inc.Sr Director Analyst - CRM (Sales, Marketing, and Customer Service & Support) (RESeattle, WARemote$172,000–$202,500 / yearFull timeThey are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer . Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business.
IT Customer Support Manager, Information Technology Services Bellevue Community CollegeIT Customer Support Manager, Information Technology ServicesBellevue, WA$99,252–$133,536 / yearFull timeThe IT Customer Support Manager holds budget authority, responsible for planning, allocating, and overseeing the financial resources of the Service Desk, including $350,000 training and salary funds for four employees and $30,000 in annual contract authority for the Team Dynamix system, to ensure efficient and effective service delivery within the allocated budget. • Supervises full-time IT Service Desk staff in specialized IT job family (IT Customer Support ' Journey and Entry positions) responsible for all incoming technology support requests for Bellevue College from students, faculty, staff and community members via phones, live chats, emails, ticket requests and in person support.
Associate Data Analyst, Customer Support PitchBook DataAssociate Data Analyst, Customer SupportSeattle, WAFull timeAs an Associate Data Analyst, Customer Support, you will utilize your analysis skills to interpret client data requests and deliver packaged analytics used by some of the largest private capital investors, investment banks and service providers globally. 1+ years of experience in financial services role or experience working with large datasetsand/or 1+ years of Tier 2 Customer Support atPitchBook.
Customer Support Specialist PitchBook DataCustomer Support SpecialistSeattle, WAFull timeOur extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily.
Customer Service Representative MBSquared dba West Sound WorkforceCustomer Service RepresentativeBremerton, WA$19.50–$20 / hourPart timeIf you’re looking for a way to lean into your customer service skills without weekend shifts, cold calls, or in-person interactions and want to make a real difference in your community, this could be a great fit! West Sound Workforce is assisting a nonprofit, community-based transportation provider in sourcing part-time Customer Service Representatives for their Bremerton call center.
Customer Supply Chain Support FASTENALCustomer Supply Chain SupportMountlake Terrace, WAPart timeo Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed. Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers.
Customer Service Representative (1st Shift) LUXOTTICA OF AMERICA INCCustomer Service Representative (1st Shift)Tacoma, WA$18.81–$26.04 / hourFull timeWe offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Luxottica Retail revenues and enhance the overall customer experience.
Customer Service Representative I Puget Sound Energy, IncCustomer Service Representative IBothell, WAFull timeMinimum education and training including a high school diploma or GED; successful completion of six to ten (6-10) credits of business school or college studies in accounting, communications skills, drafting or social sciences transferable to a 4-year institution or its equivalent in experience and/or education as determined by Human Resources. Business courses: drafting/engineering, social sciences, psychology, communication, computer sciences, business math, business administration, business law, statistics, business communications, project management, sociology and economics.
Customer Service Representative - Lab Referrals MultiCare Health SystemCustomer Service Representative - Lab ReferralsTacoma, WAFull timeThe incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children's, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.
Customer Service Representative - Lab MultiCare Health SystemCustomer Service Representative - LabTacoma, WAFull timeThe incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children's, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.
Customer Service Representative III Mechanics BankCustomer Service Representative IIIBellevue, WAFull timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, traveler's checks purchases, stop payments, telephone transfers, direct deposits, cash advances, sight drafts, verifications of deposit, ATM card requests, wire transfers and other related matters. The Customer Service Representative III provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative III (Part-time, 25 hours/week) Mechanics BankCustomer Service Representative III (Part-time, 25 hours/week)Seattle, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, traveler's checks purchases, stop payments, telephone transfers, direct deposits, cash advances, sight drafts, verifications of deposit, ATM card requests, wire transfers and other related matters. The Customer Service Representative III provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative Washington FederalCustomer Service RepresentativeBellevue, WA$21–$24.20 / hourFull timeAs a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
Customer Service Representative II (25 hours per week) Mechanics BankCustomer Service Representative II (25 hours per week)Lynnwood, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative II "Part Time- 25 hours/week" Mechanics BankCustomer Service Representative II "Part Time- 25 hours/week"Seattle, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative II Mechanics BankCustomer Service Representative IIBellevue, WAFull timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of HomeStreet products and services.
Customer Service Representative II (Part-time, 25 hours a week) Mechanics BankCustomer Service Representative II (Part-time, 25 hours a week)Seattle, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative- Stat/Inpatient Lab MultiCare Health SystemCustomer Service Representative- Stat/Inpatient LabTacoma, WAFull timeThe incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children's, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.
Customer Service Representative- Laboratory MultiCare Health SystemCustomer Service Representative- LaboratoryTacoma, WAFull timeThe incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children's, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.
Customer Service Representative HUMAN RESOURCES INC OF SOUTH KING COCustomer Service RepresentativeTacoma, WA$20–$21 / hourFull timeThe Customer Service Representative / Administrative Assistant handles incoming calls received regarding scheduling of transportation and all other details of customer trips. They handle internal and external customer questions, complaints and inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.
Customer Service Representative (Fife, WA) Waste Connections US IncCustomer Service Representative (Fife, WA)Fife, WA$19–$22.50 / hourFull timeThis role may be a great fit for people with experience in call centers, retail, hospitality, dispatch/logistics, administrative support, or other fastpaced digital environments where attention, systems navigation, and customer communication are essential. We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future.".
Customer Service Representative (Frederickson, WA) Waste Connections US IncCustomer Service Representative (Frederickson, WA)Tacoma, WA$19.50–$22.50 / hourFull timeWhile thecustomer servicecall areas may be noisy, the role demands efficiency and attentiveness, often with minimal breaks between calls, to ensure top-notch service. Complete contract forms, determine service charges, collect deposits, update address records, and issue discontinuation orders.
Customer Service Representative- Floater Washington FederalCustomer Service Representative- FloaterSeattle, WA$21.75–$26.92 / hourFull timeAs a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
Seasonal Customer Service Representative Avis Budget Car Rental ServicesSeasonal Customer Service RepresentativeSeaTac, WATemporaryContractorFull timeDepending on location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, you enjoy staying active, working outdoors, and helping people have a positive experience throughout their day?
Representative - Customer Service (Order Clerk) LUXOTTICA OF AMERICA INCRepresentative - Customer Service (Order Clerk)Kent, WA$19.63–$27.18 / hourFull timeThe Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns and purchase orders, and coordinating with other departments to provide the best possible service to the customer. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
Representative, Customer Service (BFI) Modern Aviation, IncRepresentative, Customer Service (BFI)Seattle, WA$24–$26 / hourFull timeThis role serves as the first point of contact for customers and flight crews, manages service requests, and ensures a positive, seamless experience within the FBO, even in fastpaced or highpressure situations. Maintain strong working relationships with local service providers such as hotels, rental car agencies, and restaurants.
Customer Service Rep -WA Washington Water Service CompanyCustomer Service Rep -WAPuyallup, WAFull timePerforms major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawer, and prepares bank deposits. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving quality of life for the customers, communities, and employees we serve.
Customer Service Supervisor, Retail Mechanics BankCustomer Service Supervisor, RetailSeattle, WAFull timeServes in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. In conjunction with Branch Manager: Responsible for scheduling, supervising and coaching Customer Service Representative (CSR) staff, managing paying, receiving and new account operations, and ensuring branch regulatory compliance.
Temporary Customer Service Professional I Cambia Health SolutionsTemporary Customer Service Professional ITacoma, WARemoteFull time6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience. As the face of Cambia, our CSPs play multiple roles - listener, problem-solver, investigator and advocate - all in service of making our members' health journeys easier and days brighter.
Manager, Customer Service Modern Aviation, IncManager, Customer ServiceSeattle, WA$80,000–$95,000 / yearFull timeAdditional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other laws. The Customer Service Manager is responsible for the daytoday leadership, safety, service quality, and operational effectiveness of the FBO Customer Service Team.
Customer Service Manager All Ways Caring HomecareCustomer Service ManagerPoulsbo, WAFull timeAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities.
Retail Customer Service Associate FedEx Office and Print Services IncRetail Customer Service AssociateSeattle, WA$20.75–$24.37 / hourFull timeAdoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
Customer Solutions Representative WaxieCustomer Solutions RepresentativeKent, WAFull timeCustomer Orders & Interaction: Engage with customers through various communication channels (phone, fax, email and will call) to manage orders, understand their needs and ensure seamless order fulfillment. Customer Growth Initiatives: * Cross-Selling - Identify opportunities to offer additional products or services that complement the customer's original purchase, increasing overall sales and customer satisfaction.
Customer Service Specialist $26.60 OLYMPIC PENINSULA PERSONNEL INCCustomer Service Specialist $26.60Bremerton, WATemporaryContractorFull timeProvides trip information on existing routes to passengers; enters requests for rides into computerized scheduling systems, works with passengers to negotiate pickup and return times within established service policies; maintains customer files in computerized system; assigns trips to ACCESS routes where appropriate; accommodates same day requests and changes; calls passengers with pickup times or time adjustments; places recurring rides into computerized system; provides passenger information to a scheduler/dispatcher for special paratransit passenger trips; maintains communication with passengers. Characteristic Duties and Responsibilities: Responds to requests for information for transit services and programs; assists customers in identifying transit programs to fit their transportation needs; coordinates transportation for large groups attending special events; coordinates transportation with other paratransit and fixed route services to ensure positive meets for passengers traveling outside of the County; registers citizens for a variety of transit programs.
Supervisor Customer Service - SEA Southwest AirlinesSupervisor Customer Service - SEASeattle, WAFull timeDrive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer Care Specialist II Verathon, Inc.Customer Care Specialist IIBothell, WAFull timeVerathon is a global medical device company focused on supporting customers by being their trusted partner, delivering high-quality products that endure over time and ensure clinical and economic utility. TechSavvy Problem Solver: You can navigate Windows OS, web apps, wireless technology, and basic networking concepts and can translate them for nontechnical users.
Cooling Customer Engineer-Data Center Thermal Technician Vertiv CorporationCooling Customer Engineer-Data Center Thermal TechnicianSeattle, WAFull timeComplete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment. The Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.
HVAC Cooling Customer Engineer - Seattle Vertiv CorporationHVAC Cooling Customer Engineer - SeattleSeattle, WAFull timeThe Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. * Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment.
Regional Strategic Customer Representative - Climate Control Sunbelt Rentals, Inc.Regional Strategic Customer Representative - Climate ControlEverett, WAFull timeThis regional strategic sales role will be responsible for driving climate revenue within an assigned book of business containing top US ranked accounts in the general building and specialty contractor space. Strategically plan customer visits to offices and cultivate long term relationships with key decision makers at all levels of the organization.
Customer Solutions Representative Univar Solutions USA Inc.Customer Solutions RepresentativeClyde Hill, WAFull timeAll searches must be initiated by ChemPoint's Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. Takes incoming phone calls to respond tocustomerinquiries keeping in mind organization's principles to buildcustomerconfidence, set appropriate expectations and offersolutions.