Escalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI , you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewPurchasing Assistant/Customer Service Specialist Vaco LLCPurchasing Assistant/Customer Service SpecialistSouthfield, MI$25–$30 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Electric Vehicle Customer Experience Specialist TTECElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression.
Content Specialist Jars CannabisContent SpecialistTroy, MIFull timeAbout Us: All Star Brands, an affiliate of JARS Cannabis, is a leader in the cannabis industry, dedicated to developing innovative, high-quality products that resonate with consumers. • Capture and produce photo and video content for retail locations, products, events, partnerships, and community initiatives.
NewLead Membership Specialist YMCA of Greater Grand RapidsLead Membership SpecialistGrand Rapids, MI$17.09–$21.36 / hourCoordinate membership administrative activities including but not limited to: membership edits, returned membership dues, auditing daily membership sales and guest entry, monthly renewal statements. The Lead Membership Specialist assists the Member Engagement Director with the day to day operations of the membership desk and member services programs.
Instructional Designer / Knowledge Content Specialist IconmaInstructional Designer / Knowledge Content SpecialistAuburn Hills, MI$31.31–$36.31 / hourUser-Centered & AI-Ready Content Design: Ability to create content tailored to different audiences (agents, customers, chatbots) with a focus on usability, logical flow, and self-service success. Ensures that all knowledge artifacts—such as SOPs, work instructions, decision trees, and bot content—are accurate, accessible, and aligned with business processes, enabling end users to quickly find and apply the right information.
Accounting Data Entry Specialist Kforce Inc.Accounting Data Entry SpecialistGrand Rapids, MI$22–$27Kforce has a client in Grand Rapids, MI that is seeking a detail-oriented Accounting Data Entry Specialists to support a high-volume accounting team with invoice processing, customer invoicing, accounts payable data entry, reconciliation support, and general accounting administrative tasks. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewAuto Glass Repair Specialist SafeliteAuto Glass Repair SpecialistOkemos, MILearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
NewInstructional Designer / Knowledge Content Specialist HTC Global Services IncInstructional Designer / Knowledge Content SpecialistAuburn Hills, MIFull timeThis role transforms complex business processes into structured, easy-to-understand content for internal users and customer-facing channels, including AI-powered knowledge experiences. You will be working as an Instructional Designer / Knowledge Content Specialist responsible for designing, organizing, and maintaining clear, user-focused process documentation and knowledge assets.
Dealer Experience Specialist (Hybrid) TTECDealer Experience Specialist (Hybrid)Dearborn, MIThis role involves a blend of proactive outbound dealership engagement to schedule FSR+ product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel. · Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements.
Commercial Solutions Specialist - Automotive Industry (Remote) TTECCommercial Solutions Specialist - Automotive Industry (Remote)Dearborn, MIRemoteThe Position will serve as the primary technical support fort all FPI services: telematics, data services, fleet management, including multi-tier support and triage of customer issues associated with FPI software, hardware, and systems. · Interact with Business Partners as needed including: o Attend Business Partner meetings to resolve issues and discuss program changes and enhancements.
Account Specialist Amphenol Borisch TechnologiesAccount SpecialistGrand Rapids, MIAssist Programs team with critical Pre-Launch meeting series internally and externally to align front end teams in order to help drive our ability to support our customers and launch product successfully . . Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe.
Equipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistComstock Park, MI$21.38–$25.38 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewRoute Coverage Specialist - UniFirst UniFirstRoute Coverage Specialist - UniFirstPontiac, MIDeliver Garments and Product to Customers: Safely load, transport, and unload clean garments, flat goods, and other products to customers along established routes. Route Support: Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections.
NewSales Specialist - Grand Rapids, MI Amphenol Borisch TechnologiesSales Specialist - Grand Rapids, MIGrand Rapids, MIQualified candidates will participate in the Amphenol North American Military Group Sales Rotational and Training Program, a program that blends training, mentorship , & hands-on experience to develop full cycle sales capabilities grounded in our Amphenolian spirit. Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe.
NewPlasma Center Nurse – LPN Biolife Plasma ServicesPlasma Center Nurse – LPNMt Pleasant, MI$23.04–$31.68 / hourSee Biolife Plasma Services Terms & Conditions at https://www.biolifeplasma.com/us/legal/terms-and-conditions-of-use and Privacy Policy at https://www.biolifeplasma.com/legal/privacy-notice and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
NewPlasma Center Nurse - LPN Biolife Plasma ServicesPlasma Center Nurse - LPNYpsilanti, MI$25.60–$35.20 / hourSee Biolife Plasma Services Terms & Conditions at https://www.biolifeplasma.com/us/legal/terms-and-conditions-of-use and Privacy Policy at https://www.biolifeplasma.com/legal/privacy-notice and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Plant Health Care Specialist SavATreePlant Health Care SpecialistTroy, MIFull timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety. You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred).
Lawn Care Specialist SavATreeLawn Care SpecialistTroy, MI$18–$25 / hourFull timeTeam & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.
Customer Support Specialist BS&ACustomer Support SpecialistLansing, MIFull timeCompany Overview : BS&A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the country. We are currently seeking a dynamic and highly motivated Enterprise Software Support Specialist to join our team and contribute to our high level of customer service.
Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistMIRemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Customer Support Specialist Bellefeuil Szur And Associates IncCustomer Support SpecialistLansing, MICompany Overview: BS&A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the country. We are currently seeking a dynamic and highly motivated Enterprise Software Support Specialist to join our team and contribute to our high level of customer service.
Software Customer Support Specialist Your Next Adventure Starts HereSoftware Customer Support SpecialistGrand Rapids, MichiganGiven that the busiest camping season falls between Memorial Day and Labor Day, this position is best suited for individuals who are available to work consistently throughout the summer and who prefer to schedule extended time off during the off-season months. 1. Campspot Management Software (https://software.campspot.com/) is the leading provider of reservation management software and tools for campgrounds and RV parks.
Customer Support Specialist Electrosoft Services IncCustomer Support SpecialistBattle Creek, MI$40,000–$43,000 / yearResponsibilities and Duties: Provide customer service support to process, track, manage and maintain CAGE code registration transactions, along with associated records, supporting documentation, communications and data received from GSA-SAM, CAGE Public website and any other source, in accordance with CAGE Program Office policy, guidance and procedures to complete registration transactions. Provide customer service support to address CAGE code registration inquiries received through DLA's enterprise level customer service center, Congressional Liaison Office, or other source.
Customer Technical Support Specialist Guardian AlarmCustomer Technical Support SpecialistSouthfield, MIThe Customer Tech Support Specialist will assist both residential and commercial customers with complex security and fire alarm issues and help program automated items such as thermostats, sensors, door locks, light modules and key fobs. Provide solutions to customers technical issues by identifying the problem, researching answers, and guiding the customer step-by-step through corrective measures for one-call resolution.
Project Management Specialist, Customer Support Hexagon ABProject Management Specialist, Customer SupportNovi, MIHexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle. The selected candidate will be responsible for leading complex industrial projects, ensuring compliance with scope, schedule, cost, and quality, and acting as a key point of contact for both customers and internal teams.
Customer Support Specialist - Consumables INFORMS, INCORPORATEDCustomer Support Specialist - ConsumablesHolland, MIThe ideal Customer Support Specialist has vigilant attention to detail, consistently applies initiative and common sense to solve problems, brings keen organizational skills to every aspect of their professional life, and possesses a natural ability to deal with large volumes of documents with speed and accuracy - and they do all this while maintaining a positive attitude. Work within the Sales Support team to provide support, coverage (vacation/sick days/out of office) as backup support to ensure no roadblocks to sales processing and order processing for customers and/or overflow workload to take on from the existing team.
Remote Customer Support Specialist LjhorizonsRemote Customer Support SpecialistSt. Joseph, MichiganRemoteLJ Horizons is a client-focused service organization dedicated to providing personalized support and coordination for individuals, couples, and families. You will assist with client communication, updates, coordination, and ongoing support to help ensure a smooth and positive client experience.
Customer Support Resolution Specialist - *Training Class - August 10th* Bob's Discount Furniture IncCustomer Support Resolution Specialist - *Training Class - August 10th*MIThe Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. Success in this role is driven by strong customer-focused behaviors, problem-solving skills, coaching ability, and the capacity to thrive in a dynamic and fast-paced environment.
Virtual Customer Support Specialist – WFH AO Globe LifeVirtual Customer Support Specialist – WFHDetroit, MIRemoteFull timeWith more than 70 years of history, AO Globe Life partners with unions, credit unions, and veteran-focused organizations to provide supplemental benefits to working families nationwide. This fully remote role offers schedule flexibility, structured training, and the opportunity to make a meaningful impact—without cold calling or outbound prospecting.
NewTravel Customer Support Specialist Nexora TalentTravel Customer Support SpecialistDetroit, MIRemoteYour goal is to make each experience smooth and enjoyable by assisting with arrangements, answering questions, managing updates, and helping clients feel confident every step of the way. As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home.
Finance and Customer Support Specialist - Kalamazoo, MI ADMFinance and Customer Support Specialist - Kalamazoo, MIKalamazoo, MI$67,100–$120,000 / yearThe position requires strong business, data analysis and cost accounting acumen and will be required to effectively communicate and collaboration across all functional groups from management, sales, operations, supply chain, marketing, accounting, credit, procurement, and regulatory. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career.
Bilingual Polish Customer Care Specialist – Healthcare Support Team MyCareer+Bilingual Polish Customer Care Specialist – Healthcare Support TeamSouthfield, MichiganWe are seeking a compassionate, customer -focused, and highly organized Polish -Speaking Call Center Specialist to join our growing healthcare support team. This position is ideal for someone who thrives in a fast -paced, high -volume call center environment and is passionate about helping people navigate their healthcare journey with empathy and professionalism.
Technical Support Specialist - Evening Relativity ODA LLCTechnical Support Specialist - EveningMI$54,000–$80,000 / yearRequired Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.
Technical Support Specialist - AutoCAD Elec Autodesk IncTechnical Support Specialist - AutoCAD ElecNovi, MI$60,100–$107,690 / yearOur specialists collaborate closely with their peers to analyze trends in customer activity to enable the AKN as an effective tool for achieving business objectives and have a direct influence to make the necessary changes needed to increase customer happiness and dedication. Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for AutoCAD Electrical products via phone and web.
Technical Support Specialist 1 Shyft GroupTechnical Support Specialist 1Charlotte, MichiganProudly the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis bring people, goods, and services where they need to be. We are strengthened by ten industry-leading brands -- Utilimaster®, Blue Arc™, Royal® Truck Body, DuraMag®, Magnum®, Strobes-R-Us®, Spartan® RV Chassis, Red Diamond™, Builtmore™ and Independent Truck Upfitters™.
Food Service Equipment Technical Support Specialist (Remote) The WebstaurantStore IncFood Service Equipment Technical Support Specialist (Remote)Michigan, MIRemoteYou''ll be a great fit if you: Exude problem-solving skills & technical proficiency - you can effectively and efficiently identify, diagnose, and resolve technical issues & you have in-depth knowledge of refrigeration systems and food service equipment, with a strong understanding of their operation, maintenance, and troubleshooting. Ready Kitchen Warranty is seeking an experienced Food Service Equipment Technical Support Specialist (Remote Technical Support) with a strong background in commercial kitchen equipment, including both hot-side and refrigeration food service equipment.
Technical Support Specialist II Structural Concepts CorpTechnical Support Specialist IILansing, MI$25–$32 / hourThey also interact with Quality, Operations, and Design Engineering to ensure that lessons from the field are applied to cases that we are building to ensure the best quality and delivery for our customers. Our Technical Support Specialists help our customers by supporting authorized service agents in the field as they are servicing our display cases.
HV Training and Technical Support Specialist (Remote) SOLV Energy LLCHV Training and Technical Support Specialist (Remote)MIRemote$113,100–$141,375 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee.
Clover Technical Support Specialist Fiserv IncClover Technical Support SpecialistMI$36,500–$53,475 / yearDiagnose and resolve hardware, firmware/app versions, peripherals (printers, scanners, cash drawers, displays), and networks (Wi‑Fi/Ethernet); verify configurations and compatibility; execute fixes using remote diagnostics and web portal tools. 2+ years' supporting POS or payments in a merchant-facing environment (payment processing, EMV, peripherals, device lifecycle) or equivalent hands-on POS troubleshooting experience.
NewCustomer Service Specialist StockXCustomer Service SpecialistDetroit, MIThe StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers - ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.
Technical Support Specialist ESS EducationTechnical Support SpecialistPortland, MIAnswer incoming calls, support emails, and live chats with professionalism; triage client and employee inquiries with minimal supervision to provide solutions, escalate to Tier 2, or pass to correct department in a timely manner. Demonstrate functional skill to take ownership, troubleshoot and resolve low level support requests in a single customer interaction to maximize customer experience in an organized and efficient manner.
NewCustomer Service Specialist Kendall GroupCustomer Service SpecialistKalamazoo, MIQualifications we prefer but don't require: Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force. Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.
Associate P/C Customer Service Specialist Michigan Farm Bureau Family of CompaniesAssociate P/C Customer Service SpecialistLansing, MichiganFull timeTo work as a member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. Provide timely assistance to existing and potential policyholders, agents, and lienholders by addressing their inquiries about billing, insurance coverage questions and changes, and member benefits via answering telephone calls.
Customer Service Specialist-Seasonal OrkinCustomer Service Specialist-SeasonalWayne, Michigan$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Customer Service Specialist OrkinCustomer Service SpecialistSterling Heights, Michigan$19–$21 / hourFull timeLeading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Service Specialist Davenport UniversityCustomer Service SpecialistMIAbility to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution. Must be proficient in working with technology such as email, google systems, Microsoft Office Suite, and other forms of technology needed in an office setting.
Customer Service Specialist The Kendall GroupCustomer Service SpecialistKalamazoo, MichiganCommunication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives. Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force.
Customer Service Quoting Specialist PRABCustomer Service Quoting SpecialistKalamazoo, MichiganThe Customer Service Quoting Specialist is responsible for effectively communicating with customers, preparing and processing quote requests, sending quote acknowledgements, and clearly explaining quoted parts and their functions. Ability to assess customer requests, identify the correct part needed to resolve issues, and consult with technical support or engineering as.
Associate Digital Support Specialist GreenStone FARM CREDIT SERVICES, ACAAssociate Digital Support SpecialistEast Lansing, MIOur $16 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. The majority of the day for an Associate Digital Support Specialist will be spent answering phone calls and emails from external customers who are using MyAccess and Online Banking.