Postdoctoral Fellow (Interdisciplinary / Cyber Security) University of Rhode IslandPostdoctoral Fellow (Interdisciplinary / Cyber Security)Kingston, RIInterdisciplinary Research: This position is two- or three-year research endeavor to support postdocs whose innovative projects in cybersecurity will be able to integrate domain-knowledge of cyber physical infrastructures in power grids and ensure their reliable and sustainable operations. The project combines cutting-edge cybersecurity and network technologies, e.g., programmable intrusion detection and network infrastructure, with the state-of-the-art reinforcement learning and generative AI, to detect, prevent, and preemptively mitigate intelligent attacker vectors.
Senior Associate, Cyber Intelligence L3Harris Technologies IncSenior Associate, Cyber IntelligenceFall River, MA$80,500–$149,500 / yearWith customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Description: L3Harris is seeking a Senior Associate, Cyber Intelligence Facility Security Officer (FSO) / Information System Security Manager (ISSM) to support programs for Space and Mission Systems in Fall River, MA.
Principal Security Engineer Citizens Financial Group IncPrincipal Security EngineerRI$140,000–$180,000 / yearIn this role you will work closely with executives from all areas of the company as well as security and technology experts across the enterprise to analyze the potential acquisitions security, develop strategic and tactical solutions, troubleshoot, provide hands on support as well as understand requirements and take actions or provide guidance on remediations across all domains of security. The Principal Security Engineer role will support the cyber team that handles the mergers and acquisitions within in Citizens bank, working closely with technology and the business on requirements, strategy and tactical implementations and integration into Citizens.
Senior Artificial Intelligence Security Engineer Universal Music Group NVSenior Artificial Intelligence Security EngineerRI$162,350–$199,850 / yearThe actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Provide strategic leadership on data-driven transformation initiatives, ensuring governance is built into system modernization, cloud adoption, and digital initiatives.
Principal Information Security Analyst Factory Mutual Insurance CoPrincipal Information Security AnalystRI$121,000–$173,000 / yearIn this high-impact role, you will lead the execution of FM's global cybersecurity regulatory compliance program, ensuring the organization proactively identifies, understands, and responds to evolving global cybersecurity requirements. This is a highly visible role where your expertise in cyber risk, regulatory frameworks, and control design will help shape business decisions, strengthen our security posture, and ensure ongoing alignment with regulatory obligations.
NewSenior Information Security Operations Center Analyst Ryder System IncSenior Information Security Operations Center AnalystProvidence, RIDemonstrated advanced knowledge of cyber security operations with a focus area in two or more of the following: Security Operations Center (SOC) operations, Intrusion Detection/Intrusion Prevention Systems (IDS/IPS), Security Information and Event Management (SIEM) use, threats (including Advanced Persistent Threat (APT), insider) vulnerabilities, and exploits; incident response, investigations and remediation, advanced required. Demonstrated advanced knowledge of cyber security operations with a focus area in two or more of the following: Security Operations Center (SOC) operations, Intrusion Detection/Intrusion Prevention Systems (IDS/IPS), Security Information and Event Management (SIEM) use, threats (including Advanced Persistent Threat (APT), insider) vulnerabilities, and exploits; incident response, investigations and remediation.
Information Systems Security Engineer - Intermediate (ISSE) — Secret Clearance Required Akima, LLCInformation Systems Security Engineer - Intermediate (ISSE) — Secret Clearance RequiredNewport, Rhode IslandMay support systems undergoing the acquisition lifecycle by assessing cybersecurity risks, identifying vulnerabilities, and recommending mitigation strategies in accordance with RMF and NAVAIR guidance. Description: AMO is looking for a Information Systems Security Engineer - Journeyman (ISSE) to work in support of Naval Air Warfare Center Training Systems Division (NAWCTSD) in Newport, Rhode Island.
Senior Vendor Security Risk Management Analyst Factory Mutual Insurance CoSenior Vendor Security Risk Management AnalystRI$106,000–$152,000 / yearFM is seeking a Senior Information Security Analyst with deep expertise in Third-Party Risk Management (TPRM), you will play a critical role in protecting FM by assessing how external vendors, SaaS platforms, and cloud solutions interact with our systems and data. Evaluate vendor security programs, control effectiveness, and governance, along with deep-dive assessment of the specific product being implemented including solution architecture, data flows, and integration points.
Information Systems Security Engineer - Intermediate (ISSE) - Secret Clearance Required NANA Regional Corporation IncInformation Systems Security Engineer - Intermediate (ISSE) - Secret Clearance RequiredNewport, RIMay support systems undergoing the acquisition lifecycle by assessing cybersecurity risks, identifying vulnerabilities, and recommending mitigation strategies in accordance with RMF and NAVAIR guidance. Serve as the primary and sole on-site cybersecurity resource, independently managing assigned tasks, priorities, and deliverables while coordinating with off-site team members and government stakeholders.
Information Systems Security Officer RTX CorpInformation Systems Security OfficerMiddletown, RICompliance-based auditing using and knowledge of the RMF, National Industrial Security Program Operating Manual (NISPOM), Defense Counterintelligence and Security Agency (DCSA) Assessment and Authorization Process Manual (DAAPM), DCSA Assessment and Authorization Guide (DAAG), Joint SAP Implementation Guide (JSIG), Department of Defense Manuals, Sensitive Compartmented Information (SCI) manuals. Bachelor's Degree with 2 years of experience implementing a security program in a classified environment, or an advanced degree with 0-1 years' experience working in Industrial Security, Information Assurance/Cyber, Special Programs, military or government information security programs.
Information Systems Security Officer (ISSO) AMERICAN SYSTEMSInformation Systems Security Officer (ISSO)Middletown, Rhode IslandFull timeOverview: AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
Intern - Information Security Navigant Credit UnionIntern - Information SecuritySmithfield, RIUnder close supervision, the intern will gain exposure to real-world information security operations, regulatory expectations, and risk management practices while contributing to initiatives that protect the confidentiality, integrity, and availability of data. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.
Intern - Information Security - (In-Person / No Relocation) Navigant Credit UnionIntern - Information Security - (In-Person / No Relocation)Smithfield, RIUnder close supervision, the intern will gain exposure to real-world information security operations, regulatory expectations, and risk management practices while contributing to initiatives that protect the confidentiality, integrity, and availability of data. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News .
NewSenior IT Security Systems Analyst PPL CorpSenior IT Security Systems AnalystProvidence, RIOur high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve.
Electronic Security Systems Service Technician VIRSIG, LLCElectronic Security Systems Service TechnicianNewport, RIFull timeIndividuals seeking employment at VIRSIG are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. The ideal candidate has strong troubleshooting skills, customer service experience, and technical aptitude across electronic security systems, low-voltage infrastructure, networking, and IT-connected security environments.
Electronic Security Systems Service Technician VirsigElectronic Security Systems Service TechnicianNewport, Rhode IslandIndividuals seeking employment at VIRSIG are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. The ideal candidate has strong troubleshooting skills, customer service experience, and technical aptitude across electronic security systems, low-voltage infrastructure, networking, and IT-connected security environments.
Cybersecurity Analyst (FedRAMP) Motorola Solutions IncCybersecurity Analyst (FedRAMP)Offsite, RIRemote$85,000–$95,000 / yearJoin our team as a Cybersecurity Analyst, where you'll play a critical role in assessing and analyzing cybersecurity documentation for client information systems. Preferred Qualifications: Strong verbal communication skills with the ability to articulate ideas clearly and confidently in face-to-face and phone interactions with clients.
IT Audit Manager Brightstar LotteryIT Audit ManagerRI Statewide, RIRemote$60,989–$200,500 / yearExperience auditing or working with Microsoft Azure, Linux/UNIX, LDAP, and IBM DB2 database environments, as well as knowledge of Azure cloud computing security and/or background in risk assessment/analysis/management surrounding the use of Machine Learning and Large Language Models (“artificial intelligence”). The ideal candidate is an experienced auditor and/or information security professional with an audit concentration to understand complex system architectures and operational processes, identify risks and the “what-could-go-wrong” (WCGWs), and evaluate controls to determine if they are appropriately designed and implemented to address these WCGWs.
Cybersecurity Engineer (FedRAMP) Motorola Solutions IncCybersecurity Engineer (FedRAMP)RIRemote$90,000–$100,000 / yearPerform system and network vulnerability scanning and analysis using automated and manual techniques with tools such as Nessus, ACAS, DB Protect, WebInspect, NMAP, and DISA STIGs/STIG Viewer. Utilize expertise in security engineering, secure architecture design, system and network security, authentication protocols, applied cryptography, and application security.
Combat-Fire Control, Weapons, Platform Systems Engineer Rite-Solutions IncCombat-Fire Control, Weapons, Platform Systems EngineerNewport, RIAN/BYG-1, SWFTS architecture, (hardware/software/tactical equipment ) for predecessor, current and future Combat Control Systems; Knowledge of Launcher Systems Equipment; Torpedoes, Missiles, Payload Control/Strike Operations and associated Platform Non-Propulsion Electronics Systems (NPES) equipment. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.
Cybersecurity Engineer American Systems CorpCybersecurity EngineerMiddletown, RIUsing Enterprise Mission Assurance Support Service (eMass) • Familiarity with information systems vulnerability scanning tools, e.g., DISA Security Technical Implementation Guides (STIG), Assured Compliance Assessment Reports Security Readiness Review (SRR) scripts, and implementation. Participate in technical meetings, providing cybersecurity services and systems administration for military tactical/non-tactical, Electronics Support Measures suites and relational database applications.
NewPrincipal Technology Risk Analyst - Program & Regulatory Assurance FMR LLCPrincipal Technology Risk Analyst - Program & Regulatory AssuranceSmithfield, RIRemotePlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. The Technology Risk Program and Regulatory Assurance team is responsible for managing controls to support program requirements monitoring the results of control testing to meet program requirements and ensuring a consistent risk and control taxonomy is leveraged in accordance with enterprise best practices.
Test Engineer Science Applications International CorpTest EngineerNewport, RIThey must possess a very strong mechanical aptitude to understand the complex mechanical systems they will work with, excellent communication and interpersonal skills to effectively elicit from others and capture complex technical information, and be comfortable working in a fast-paced schedule driven environment. As a Technical Writer, you will be responsible for the generation, editing, review, technical accuracy, quality and distribution of technical documentation that supports maintenance and testing operations of a complex industrial R&D testing laboratory.
NewSpecialist Quality Engineer L3Harris TechnologiesSpecialist Quality EngineerProvidence, RIJob TitleSpecialist, Quality EngineerJob Code39737Job LocationProvidence, RIJob Schedule9/80Job DescriptionWe are looking for a Quality Engineer that will be responsible for providing hands‑on manufacturing quality support across production, receiving inspection, testing, supplier quality activities, and program execution. The engineer will review test data packages to ensure compliance with procedures, specifications, and acceptance criteria, verify traceability between hardware configuration, test results, and documentation, support troubleshooting and resolution of test anomalies and discrepancies, and participate in product acceptance and release activities.
Director of IT Providence Housing AuthorityDirector of ITProvidence, RIThe IT Director will work closely with senior leadership, consultants and Managed Service Providers (MSP) to support operational goals and ensure that technology is effectively utilized to enhance service delivery, efficiency, security and regulatory compliance. Purpose: The IT Director will be responsible for overseeing the technology strategy, infrastructure, cybersecurity, artificial intelligence (AI) and operations of the Providence Housing Authority (PHA).
Senior Sales Engineer - New England ProofpointSenior Sales Engineer - New EnglandProvidence, RIRemoteProofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. + Strong knowledge of email security, data security, cloud/SaaS platforms, email infrastructure, networking, endpoint security, NOC/SOC operations, MSP environments, or related cybersecurity domains.
Data, AI and Emerging Technology Risk Principal Analyst Citizens Financial Group IncData, AI and Emerging Technology Risk Principal AnalystRIThis senior individual contributor position operates with significant autonomy, working across technology and business teams to shape risk practices, advance control effectiveness, and ensure alignment with Cybersecurity Risk Institute (CRI) Profile, NIST Cybersecurity Framework, NIST 800-53, and other applicable frameworks. Lead the proactive identification, assessment, and monitoring of technology and cybersecurity risks across systems, applications, infrastructure, and services, applying industry‑recognized frameworks such as CRI, NIST CSF and NIST 800‑53.
Embedded Software Engineer for Crypto and Cross Domain Solutions General Dynamics CorpEmbedded Software Engineer for Crypto and Cross Domain SolutionsTaunton, MA$118,570–$126,000 / yearROLE AND POSITION OBJECTIVES: As a software engineer for the Space, Cyber, and Intelligence (SC&I) line of business, youll be a member a cross functional team responsible for developing software and product features for the growing Tactical Access Cross Domain Solutions product portfolio. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
NMCI/NET System Administrator, Junior THOR Solutions, LLCNMCI/NET System Administrator, JuniorMiddletown, RIFull timeFounded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran’s Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR Solutions is actively seeking a junior-to-mid level NMCI/NET System Administrator to support NMCI hardware and software asset management activities at the Naval Undersea Warfare Center (NUWC) Division Newport, located in Middletown, RI.
Faculty-Criminal Justice (Open Rank) Johnson & Wales UniversityFaculty-Criminal Justice (Open Rank)Providence, RIThe successful applicant will be academically qualified to teach a variety of courses in criminal justice and related fields, such as sociology, political science, psychology, law or cyber security, and to assist in the development of experiential learning opportunities for students. Supports the university''s outcomes initiatives by working to refine and revise course assignments and evaluation tools and leading or participating in data analysis discussions to make program and course improvements.
Faculty-Criminal Justice (Open Rank) Open RankFaculty-Criminal Justice (Open Rank)Rhode IslandThe successful applicant will be academically qualified to teach a variety of courses in criminal justice and related fields, such as sociology, political science, psychology, law or cyber security, and to assist in the development of experiential learning opportunities for students. Supports the university's outcomes initiatives by working to refine and revise course assignments and evaluation tools and leading or participating in data analysis discussions to make program and course improvements.
Systems Engineer General Dynamics CorpSystems EngineerTaunton, MA$105,230–$111,000 / yearROLE AND POSITION OBJECTIVES: As a Systems Engineer, working with custom software built in-house, for our Cyber group, youll be amember of a cross functional team responsible for developing mission critical NSA-certifiedCybersecurity devices in a rapidly growing product line. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Embedded Software Engineer (cleared) General Dynamics CorpEmbedded Software Engineer (cleared)Taunton, MA$105,230–$111,000 / yearAs an Embedded Software Engineer, working with custom Hardware built in-house, for our Cyber group,youll be a member of a cross functional team responsible for developing mission critical NSA-certified Cybersecurity devices in a rapidly growing product line. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Senior Systems Engineer General Dynamics CorpSenior Systems EngineerTaunton, MA$149,839–$158,024 / yearROLE AND POSITION OBJECTIVES: As a Systems Engineer, working with custom software built in-house, for our Cyber group, youll be amember of a cross functional team responsible for developing mission critical NSA-certifiedCybersecurity devices in a rapidly growing product line. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Embedded Software Engineer for Crypto and Cross Domain Solutions General Dynamics Mission Systems, IncEmbedded Software Engineer for Crypto and Cross Domain SolutionsTaunton, MA$118,570–$126,000 / yearGeneral Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. As a software engineer for the Space, Cyber, and Intelligence (SC&I) line of business, you’ll be a member a cross functional team responsible for developing software and product features for the growing Tactical Access Cross Domain Solutions product portfolio.
Technology Risk Director- CyberSecurity Citizens Financial Group IncTechnology Risk Director- CyberSecurityRIBroad knowledge of cybersecurity domains including:Network and infrastructure securityVulnerability and configuration managementIdentity and Access Management including Customer IdentityAPI and application securityData protection and cryptographyOperational resilienceIncident, problem, and change managementExperience operating in a highly regulated environment under significant supervisory scrutiny. Familiarity with leading industry frameworks, including Cybersecurity Risk Institute, NIST Cybersecurity Framework, Cloud Security Alliance, NIST 800 53, and ISO 27001.Demonstrated ability to synthesize complex risk data, prioritize mitigation actions, and influence outcomes.
Wargame Specialist SaalexWargame SpecialistNewport, RI$110,000–$125,000Saalex is an Engineering and Information Technology Services company providing Cyber Security, Information Technology, Strategic Operations Research, Wargaming, Training and Education, Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services to an array of government agencies across every warfare domain. Perform as study team member, war gamer, subject matter expert, or scenario developer with intelligence-related tasks that may include but not limited to: preparation and presentation of briefings; preparation of technical reports and documentation; coordination and preparation for meetings and workshops; and assessment of military capabilities; and data research and development.
Administrative Assistant SaalexAdministrative AssistantNewport, RI$55,000–$60,000Saalex is an Engineering and Information Technology Services company providing Cyber Security, Information Technology, Strategic Operations Research, Wargaming, Training and Education, Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services to an array of government agencies across every warfare domain. Highly organized, detail-oriented with the ability to manage multiple projects simultaneously, having time-sensitive deadlines.
Systems Engineer General Dynamics Mission Systems, IncSystems EngineerTaunton, Massachusetts$105,230–$111,000 / yearAs a Systems Engineer, working with custom software built in-house, for our Cyber group, you’ll be amember of a cross functional team responsible for developing mission critical NSA-certifiedCybersecurity devices in a rapidly growing product line. Company Overview: General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Senior Systems Engineer General Dynamics Mission Systems, IncSenior Systems EngineerTaunton, Massachusetts$149,839–$158,024 / yearAs a Systems Engineer, working with custom software built in-house, for our Cyber group, you’ll be amember of a cross functional team responsible for developing mission critical NSA-certifiedCybersecurity devices in a rapidly growing product line. Company Overview: General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Embedded Software Engineer (cleared) General Dynamics Mission Systems, IncEmbedded Software Engineer (cleared)Taunton, Massachusetts$105,230–$111,000 / yearAs an Embedded Software Engineer, working with custom Hardware built in-house, for our Cyber group, you’ll be a member of a cross functional team responsible for developing mission critical NSA-certified Cybersecurity devices in a rapidly growing product line. Company Overview: General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Network Administrator - Sigonella, Italy SercoNetwork Administrator - Sigonella, ItalyProvidence, RISupport the development, design, configuration/setup, test, maintenance, and upgrade of Wide Area Networks (WAN), Local Area Networks (LAN), Network Attached Storage (NAS) or Storage Area Networks (SAN), Site to Site Virtual Private Networks (S2S VPN) and/or remote to site VPN, network monitoring solutions using Simple Network Management Protocol (SNMP) poll, SNMP traps or other protocols used for network monitoring. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
SharePoint Systems Analyst - (Naples, Italy) SercoSharePoint Systems Analyst - (Naples, Italy)Providence, RIDemonstrated experience with SharePoint administration and development, cloud technologies (e.g., AWS, Azure), and Infrastructure-as-Code tools such as AWS CloudFormation; strong background in systems analysis, automation, and supporting enterprise-level collaboration platforms. The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on premises SharePoint 2013/2016 and SharePoint Online.
SkillBridge Cybersecurity Intern (Transitioning Military) American Systems CorpSkillBridge Cybersecurity Intern (Transitioning Military)Middletown, RIAMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Operate Security Information & Event Management (SIEM) technology; collect & analyze log & event data; & detect, alert, & report on potential security threats or incidents.
Cybersecurity Risk Manager - (In-Person / No Relocation) Navigant Credit UnionCybersecurity Risk Manager - (In-Person / No Relocation)Smithfield, RIYou'll turn complex technical issues into clear guidance for leaders and help shift our security program from reactive to proactive-using data, intelligence, and forward‑thinking strategies. Stay ahead of evolving threats by monitoring vendor breaches, correlating alerts, and tracking AI‑driven attack techniques to proactively strengthen defenses.
Apps and License Administrator for Engineering Applications General Dynamics Mission Systems, IncApps and License Administrator for Engineering ApplicationsTaunton, MA$106,425–$112,000 / yearYour tasks include job automation, running batch jobs, running SQL scripts, reviewing logs, system and application monitoring, maintenance, patch management, software upgrades, file transfers, backups, incident/problem troubleshooting and support. Excellent experience supporting critical application software (local, network installed and SaaS) to include medium to complex troubleshooting, research, ability to read and comprehend technical manuals, and maintain procedural documentation.