This includes, but is not limited to, regular involvement with the Patient Advocate and Quality teams to assist with reviewing, drafting and responding to patient grievances and identifying matters to transfer to Risk Management/Claims/Legal for potential early resolution; facilitating the health system’s controlled substance and drug diversion program; representing Risk Management on various Committees, including the Ethics Committee, Controlled Substance Diversion Committee, ACS Threat Group, and the Nursing Executive Committee; responding to and investigating issues of workplace violence and assessing related reporting obligations, and responding to confidential ethical and legal issues reported through Risk Management or Compliance.(15%). Serve as subject matter expert and trusted advisor, especially to high-risk care units such as L&D, ED, OB/ED, BH, MICU/SICU, PDUC, and peri-op/surgical services, delivering guidance on navigating time-sensitive complex matters such as patient disclosures, informed consent, custody arrangements/decision making, patient care management issues, patient safety concerns, crisis management, risk mitigation, and liability exposure.