Assists in administration of licensure, certification and/or permitting functions; Reviews, evaluates and analyzes factors and incidents impacting on regulatory responsibility including applications for licensure, certification and proper permit authority for compliance to relevant agency statutes, regulations, policies, procedures and practices; Processes initial and renewal applications; Responds to mail, telephone and personal inquiries from consumers, governmental agencies, interested parties requesting information concerning entities regulated by department; Explains regulatory laws and agency regulations to applicants, licensees and consumers; Conducts research, collects data and analyzes information relating to application review process; Provides technical assistance to clerical staff; Authorizes issuance of licenses, permits and/or certifications; May participate in public hearings concerning issuance, revocation or amendment of certificates, licenses or permits; May review documents and related materials for criminal convictions and bankruptcy files; Performs related duties as required. In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.