Adhere to all manufacturers and after-market warranty company's policies and proceduresEstablish and maintain productive relationships with the manufacturer's designated warranty representatives and the representatives of any after-market warranty company with which the dealership conducts businessReview warranty repair orders for proper completion, accuracy, and legibility according to the applicable policies and procedure manualsEnsure that all necessary diagnostic forms accompany all repair orders requiring such per manufacturer's warranty policy and procedures manualDetermine and enter applicable labor operation codes, failure codes, and or, other administrative data required on repair ordersSubmit warranty claims to manufacturer or warranty companies using administrative tools available and in current useEnsure that all deductibles are properly documented so they are collected from the customer at the time of the repair completion/deliveryReview all returned, and or, rejected warranty claims and prepare repair orders for immediate resubmissionMaintain a record of all claims submitted, returner/rejected, or paid and their current statusStrive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivablesStrong organizational skills and attention to detail a mustTwo years previous automotive/administrative work requiredWork with shop foremen, lead technicians and service advisors to effectively discuss warranty claimsMust be a minimum of eighteen years of ageMust be able to pass pre-employment screens (background and drug test). Additional advantages: Technician Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursEmployee referral program with bonus opportunities.