div>POSITION TITLE: Housing Support Technician
LOCATION: Louisville, KY
STATUS: Part-Time, Hourly, Non-Exempt
PROGRAM: Unity House
REPORTS TO: Housing Support Technician Supervisor
INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. Must have valid KY ID; Must have the ability to be CPR/First Aid certified, upon 30 days of employment; successfully pass a Criminal Background Check and Sex Offender Registry Check.
RESPONSIBILITIES:
1.Maintain operational control of the facility in the absence of senior staff (including assisting with coverage on Holidays as assigned).
2.Oversee operations at the front desk including answering the phone, providing referrals, monitoring the cameras, completing telephone intakes, assisting with client requests, monitoring front door, client medication, crisis intervention, etc.
3.Ensure client’s compliance with Volunteers of America policies and house rules.
4.Maintain chronological written records of events that occur during the shift.
5.Maintain client sign-in/sign-out log.
6.Assist with conducting Drug Screenings as assigned.
7.Assist with completing initial intake paperwork with new families.
8.Check chores daily and assist with oversight of supplies needed for chores including supplies needed in all restrooms (soap, toilet paper, etc).
9.Ensure that the facility is prepared for tours.
10.Assist in directing volunteer efforts and training volunteers as assigned including working with special groups.