Parkersburg, WV3 days ago
Required* Must be 18+ years old with a high school diploma or equivalent* Strong English communication skills (oral and written)* Basic computer and data-entry skills* Prior cash handling experience (computerized system preferred)* Strong organizational, problem-solving, and conflict resolution skills* Reliable and punctual with a strong work ethic* Customer-first mindset: empathetic, patient, and responsive* Ability to multi-task, stay focused, and self-manage* Comfortable working shifts that may include weekends* Excellent interpersonal skills and the ability to build relationships with customers and teammatesPreferred (Not Required)* Experience in customer service, tech support, inside sales, or back-office support* Previous in-person service role (banking, retail, tolls, or government services)ABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18+ years old with a high school diploma or equivalent* Strong English communication skills (oral and written)* Basic computer and data-entry skills* Prior cash handling experience (computerized system preferred)* Strong organizational, problem-solving, and conflict resolution skills* Reliable and punctual with a strong work ethic* Customer-first mindset: empathetic, patient, and responsive* Ability to multi-task, stay focused, and self-manage* Comfortable working shifts that may include weekends* Excellent interpersonal skills and the ability to build relationships with customers and teammatesPreferred (Not Required)* Experience in customer service, tech support, inside sales, or back-office support* Previous in-person service role (banking, retail, tolls, or government services)CONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.