This position will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions Basic Qualifications - High school diploma or equivalent- Two to four years or more of operations services related work experience Preferred Skills/Experience - Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements- Proven commitment to high quality customer service- Ability to work well with external and internal customers- Good time management skills to maximize production and execution of tasks in a fast-paced environment- Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide- Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions- Ability to identify, analyze and resolve exceptions through data interpretation- Strong PC skills-Good verbal and written communication skills Schedule is M-F 11am-7:30pm If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.