The Accounts Receivable Manager will demonstrate superior customer account management competences by establishing and building strong customer relationships that ensure timely invoice payment (including the execution of a formal new customer onboarding program), adherence to payment terms and timely dispute resolution. Lead and deliver special projects designed to improve timeliness and reliability of customer payments (e.g, converting customers from initiating payment by credit card to FranConnect automatically debiting customer's bank account, converting customers from monthly to quarterly billing, etc.).