While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve complex problems; observe and interpret conditions, situations and people; use math and mathematical reasoning; perform highly detailed work on multiple, concurrent tasks with constant interruptions and changing intensive deadlines; learn and apply new information and skills; and interact with all levels of managers, customers, IT staff, consultants, vendors and others encountered in the course of work. Training and Experience: A typical way of obtaining the knowledges, skills and abilities outlined above is graduation from a four-year college or university with a major in information technology, computer science, business administration or a closely related field; and three years of progressively responsible information technology experience involving applications administration, applications development, systems administration, database administration or a related specialty; or an equivalent combination of training and experience.