o Business process analysis and improvement o Gathering and documenting business, functional and technical requirements from the customers o Translating functional requirements into technical specifications o ERP implementation or replacement o Making software configuration changes in Enterprise Business Applications using low-code / no-code tools (such as configuring a workflow, designing a form, etc) o Troubleshooting and resolving application issues o Upgrading Enterprise applications to the next version o Integrating 2 applications o Designing and generating datasets o Designing and creating reports. Coordinate, develop and maintain project charters and project management plans, including project schedules, budgets, deliverables, roles and responsibilities, communication, change management, quality assurance and risk management plans in concert with the Departmental project team.