UNKNOWN

FEED

As a Technical Support Analyst - Tier I, you will provide advanced technical support for dealers using Lightspeed's DMS software, diagnosing and troubleshooting complex software, networking, and hardware issues across the platform's core modules. You'll receive comprehensive on-the-job training to master the Lightspeed DMS software and tools, with a clear path for career growth into Senior Technical Support, Product Management, Leadership, or Software Development — many Tier 1 team members advance to specialized roles within 12-18 months.

Lightspeed DMS

Technical Support Analyst - Tier I

GreenHouseAPI

Develop requirements for process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate function areas then document the details necessary to help the development team fully understand what is to be built. Break down business partner stories and business requirements into backlog items to be worked by the product developers and ensure the developers have a thorough understanding of each business partner story and/or application requirement.

YEAR

Old Dominion Freight Line Inc

Business Analyst II

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Good understanding of Salesforce objects, fields, workflows, validation rules, approval processes, reports, dashboards, roles, profiles, and permission sets. Partner with business stakeholders, Product Owners, Salesforce Architects, Developers, QA teams, and Scrum teams to understand business objectives and requirements.

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Technical Support Analyst - Tier I Lightspeed DMS

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