Senior User Researcher Study.comSenior User ResearcherMountain View, CA$140,000–$170,000 / yearThrough our Keys to College and Keys to the Classroom initiatives, we have saved students over $700 million in tuition and enabled hundreds of thousands of learners to pursue and succeed in careers across nursing, teaching, counseling, business, and other high-demand fields. Recognized by Fast Company and GSV 150 as one of the world's most innovative education companies, we are also at the forefront of AI-first learning, combining artificial intelligence with the latest learning science to improve access and outcomes at scale.
Project Manager – On-Site Data Collection & User Studies TransPerfectProject Manager – On-Site Data Collection & User StudiesSan Francisco, CaliforniaRemoteLead end-to-end delivery of on-site data collection projects supporting user studies (e.g., usability tests, in-context/field research, intercepts, diary studies with in-person components). Working knowledge of Android devices and Apple iOS/macOS devices (setup, basic troubleshooting, OS updates, device management basics) to support on-site study execution.
Staff Software Engineer - User Activation DataBricksStaff Software Engineer - User ActivationSan Francisco, CA$192,000–$260,000 / yearSitting at the entry point for all Databricks customers, you will help guide a team of ~20 software engineers to create seamless onboarding flows, intuitive workspace experiences, and partner integrations that power Databricks expansion. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.
Strategic Operations Lead, User Safety & Risk Operations OpenAIStrategic Operations Lead, User Safety & Risk OperationsSan Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. Tool-agnostic and resourceful, with a track record of quickly learning unfamiliar systems and building effective solutions with limited resources, including lightweight tools, AI-assisted workflows, dashboards, documentation, and process design.
Member Of Technical Staff (ML Engineer, Recommendations & User Modeling) Perplexity AIMember Of Technical Staff (ML Engineer, Recommendations & User Modeling)San Francisco, CAWe build systems that draw on past context and connected data sources to deeply understand each user's needs and recommend the actions that help them get the most out of Perplexity. Own the personalization and ranking behind key product surfaces to make Perplexity more useful and drive impact on core user and business metrics.
Senior Operations Analyst, User Safety & Risk Operations OpenAISenior Operations Analyst, User Safety & Risk OperationsSan Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. Lead sensitive investigations, incident response, or launch-readiness work, including safety workflows, human review, escalation paths, partner coordination, and operational monitoring for product launches or cloud deployments.
User Support Lead FigureUser Support LeadSan Jose, CaliforniaBuild, configure, and continuously improve our support stack using platforms such as Sierra and Intercom, including AI agent flows, macros, and escalation paths. Partner closely with engineering and product to triage findings, identify recurring pain points, and close the loop with affected users.
NewResearch Scientist, Gen AI & User Representation Learning PredactivResearch Scientist, Gen AI & User Representation LearningPalo Alto, CARemote$130,000–$160,000 / yearThe ideal candidate combines strong scientific thinking with practical engineering skills and enjoys solving challenging problems using large-scale real-world data. You will conduct applied research that advances representation learning, multimodal understanding, and transformer-based modeling while working closely with engineering teams to translate research into production systems.
User Safety & Risk Operations Analyst - Global Response (Weekend Shift) OpenAIUser Safety & Risk Operations Analyst - Global Response (Weekend Shift)San Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response.
End User Support Engineer VOLEONEnd User Support EngineerBerkeley, CAYou will resolve user issues efficiently, maintain critical office technology systems, and collaborate with Systems Administrators and Engineering to ensure a seamless technology experience in a fast-paced, high-performance environment. Your colleagues will include internationally recognized experts in artificial intelligence and machine learning research as well as highly experienced finance and technology professionals.
Lead, Incidents & Escalations, User Operations OpenAILead, Incidents & Escalations, User OperationsSan Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure.
Buy-Side Equity Analyst or Portfolio Manager: Paid User Testing MercataBuy-Side Equity Analyst or Portfolio Manager: Paid User TestingSan Francisco, CARemoteMercata is looking for a few experienced buy-side equity analysts and portfolio managers for early user testing of our AI-native Research OS for hedge funds and alternative asset managers. By automating data ingestion and surfacing high-impact events, Mercata frees analysts from manual review and helps them focus on forming original, high-conviction ideas.
Device Safety & Risk Operations Specialist, User Safety & Risk Operations OpenAIDevice Safety & Risk Operations Specialist, User Safety & Risk OperationsSan Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems.
Consumer Device Safety & Risk Operations Specialist, User Safety & Risk Operations OpenAIConsumer Device Safety & Risk Operations Specialist, User Safety & Risk OperationsSan Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems.
Director, Machine Learning - User Value Unity Technologies SFDirector, Machine Learning - User ValueMountain View, CaliforniaWhile specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
User Research Expert - Evaluator - AI Trainer MercorUser Research Expert - Evaluator - AI TrainerSan Francisco, CaliforniaRemote$80–$120 / hourFor details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome. Mercor connects elite creative and technical talent with leading AI research labs.
End User Support Engineer The Voleon GroupEnd User Support EngineerBerkeley, CaliforniaYou will resolve user issues efficiently, maintain critical office technology systems, and collaborate with Systems Administrators and Engineering to ensure a seamless technology experience in a fast-paced, high-performance environment. Your colleagues will include internationally recognized experts in artificial intelligence and machine learning research as well as highly experienced finance and technology professionals.
Manager, Organizational Change Management (User Adoption) Goodwin ProcterManager, Organizational Change Management (User Adoption)San Francisco, District of ColumbiaThis position is eligible for overtime: No The target salary range for this position varies by location and is commensurate with relevant experience: Boston $103,700 - $155,600 | Los Angeles $111,500 - $167,300 | New York $111,500 - $167,300 | Orange County $111,500 - $167,300 | Philadelphia $101,600 - $152,500 | San Diego $111,500 - $167,300 | San Francisco $119,300 - $178,900 | Santa Monica $111,500 - $167,300. The Manager will focus on communications, training, and user adoption, partnering closely with product, project, and business teams to deliver engaging, effective, and measurable change programs that maximize business value.
User Support Analyst I (Weeknights and Weekends) Munger, Tolles & Olson, LLPUser Support Analyst I (Weeknights and Weekends)San Francisco, California$38–$39.50 / hourLos Angeles and San Francisco Offices : For all positions based in the Los Angeles and San Francisco offices, residency within the state of California and within a reasonable commutable distance to the assigned office is required depending on the firm's discretion and the nature of the role. Maintain and continuously expand strong working knowledge of current firm-supported and future technologies and software to provide technically accurate solutions to end-users.
Support Systems Administrator, User Operations HarveySupport Systems Administrator, User OperationsSan Francisco, California$115,000–$155,000 / yearReporting to the Support Operations Manager, you will be responsible for making Zendesk work the way our support team needs it to — from routing logic and automation to integrations with our CRM, product data, and internal tools. You will partner closely with Support leadership, Engineering, and Operations to translate support requirements into functional configurations, and you’ll keep the system evolving as our team, product, and workflows change.