Obtains information related to the loan origination process including: ordering credit reports, appraisals, preliminary title reports, insurance information, flood certificates, Secretary of State searches and various other items; Answers loan customer phone calls and assists customers with routine inquiries regarding payoffs, changes of owner, note modifications, beneficiaries and other loan details; Assists in the preparation of disbursement worksheets, loan documentation checklists, and other communications necessary to properly document the credit files; Ensures that all loan documentation and customer information is scanned into the core system in a timely manner; Ensures that all liens, including deeds of trust and notice of liens are filed in a timely matter in order to protect the Bank's lien on collateral; Assists loan officer in ensuring that all loan-related compliance is followed, including HMDA and CRA; Receives tracking report and ensures that outstanding issues regarding title policies, vehicle titles, appraisals and appraisal checklists, construction inspections, etc. are properly received, documented and cleared from the report; Completes clerical tasks such as filing, photocopying, faxing documents, scanning loan files and organizing and maintaining supplies; and, Acts as liaison between loan officers and loan processing department. Ability to effectively work with colleagues and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established timeframes; Effective oral and written communication skills; Good customer service skills; Proficiency in Microsoft Office products; and, Highly attentive to detail and able to multi-task in a fast paced environment.