Ability to: Perform advanced professional, technical, and analytical human resources work; recommend, implement, and evaluate goals, objectives, programs, projects, policies, and procedures; understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations; maintain confidentiality of private or sensitive information; assist in the preparation and administration of unit budgets; plan and organize work to meet changing priorities and deadlines; prepare clear and concise technical staff reports, correspondence, policies, procedures, and other written materials; conduct complex research projects; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; maintain appropriate and effective recordkeeping; operate office equipment, including computer equipment and office software applications; communicate tactfully, clearly, and concisely, both orally and in writing; and establish and maintain effective working relationships with department management, City employees, employee organizations, elected and appointed City officials, and the public. Assists in the administration of health benefit programs, including reviewing employee benefit eligibility and auditing benefit enrollment and billings; administers Citywide rideshare, tuition reimbursement, and wellness programs; coordinates and plans benefits activities and events, such as benefit open enrollment and health fairs; oversees benefit orientation processes; conducts retirement counseling and advises on retirement processes; administers labor agreement benefit provisions; and provides benefits assistance to staff.