Coach leaders and managers to effectively lead teams through change Promote employee engagement and adoption through proactive communication and support strategies Measurement & Continuous Improvement Define and monitor change management KPIs, adoption metrics, and organizational readiness indicators Measure effectiveness of change initiatives through feedback, assessments, and business outcome analysis Develop executive dashboards and reporting to communicate change progress and organizational adoption Identify lessons learned and implement continuous improvement initiatives to enhance organizational change maturity Utilize change analytics to improve future transformation efforts Program/Project Training & Communications Develop enterprise communication and training strategies supporting organizational change initiatives Partner with communications and learning teams to create effective communication plans, training programs, and learning materials Ensure messaging is timely, consistent, and tailored to stakeholder audiences Oversee training effectiveness, knowledge transfer, and user readiness activities Support leaders with communication tools and change leadership resources Experience & Qualifications Education Bachelor's Degree (or equivalent experience) Business Administration, Organizational Development, Human Resources, Communications, Psychology, or a related field required. The Director serves as a trusted advisor to executive leadership and partners closely with business, technology, human resources, communications, learning, and project delivery teams to integrate change management into enterprise portfolios and programs.