The CritiCall Public Safety Dispatcher/Calltaker Pre-Employment test is a computerized test that consists of ten (10) modules, including: • Telecommunicator Personality Test • Keyboarding (25 WPM Requirement) • Reading Comprehension • Decision Making • Data Entry • Data Entry (Audio) • Call Summarization • Cross Referencing • Character Comparison • Prioritization • Practice Keyboarding and Data Entry Tests http://thepracticetest.com/. All Telecommunicator candidates must successfully pass the EMD training program, APCO Public Safety Telecommunicator (PST), APCO Fire Service Communications (FSC), APCO Law Enforcement Communications (LEC), National Incident Management Systems (NIMS) 100, 200, 700, 800, NCIC/CLEAN training program, as well as other training programs and certifications as outlined by the Department of Emergency Management.