The Account Manager/Customer Service Representative works under the general supervision of the Customer Service Manager and is responsible for assisting customers with the new and existing order processes, providing support to the sales staff as it relates to orders, providing customer service during the order process, liaising with all other departments to ensure timely delivery of product as promised, maintaining customers' electronic files, providing phone support, filing, and other general office activity as required in order to maintain customer satisfaction. Our manufacturing facilities perform the laminating, slitting, sheeting, die cutting, fabricating, and flexographic printing of pouches, lids and roll stock produced in a variety of sizes from foil, film, Tyvek and paper laminates.