In addition, the Lead Dental Assistant/ Coordinator will be responsible for support during medical emergencies including monitoring emergency drug and oxygen supplies, and infection control and safety protocols, taking x-rays using digital imaging and uploading x-rays and other patient related data into axium, pouring and trimming dental impressions, ordering and maintaining supplies, troubleshooting dental equipment and instruments, maintaining logs for equipment maintenance and safety required by the University, School, and Department for Infection Control, and assisting with the sterilization process. This will include greeting and screening visitors, answering telephones, using Axium to assist with scheduling appointments for patients, insurance verifications, following up with patients to update them on insurance company pre-authorizations or payments owed, manual and electronic billing, payment posting and reconciliation, and follow-up on denied claims or claims requiring additional information.