Address family questions, concerns, and feedback in a timely and professional mannerCreate a welcoming, inclusive, and high-quality center experience for all familiesEnsure each child and family experiences a strong onboarding and transitions experiences Facility & EnvironmentMaintain a clean, safe, and organized center environment at all timesEnsure classrooms and common areas are fully prepared and operational each dayOversee maintenance needs and ensure timely resolution of facility issues Position RequirementsMinimum of 2 years of leadership experience, ideally in an educational setting, demonstrating the ability to develop, engage, and inspire teams. Below is a detailed description of the various aspects of the role:Business & Financial ManagementLead the overall performance of the center, including center growth and expense managementTrack and respond to key metrics including enrollment, labor and withdrawalsAchieve center FTE targets and improve tour-to-enrollment conversion performance.