p>ROLE AND RESPONSIBILITIES. Patient experience: • Provide exceptional customer service to all patients, visitors and callers • Oversee the safe, efficient, and comfortable atmosphere of the reception area • Greet patients and other visitors to the agency and assist them as appropriate • Review schedules daily to ensure accuracy and fill appointment opportunities • Schedule and reschedule appointments in accordance with CHC scheduling guidelines • Collect, verify, update and document patient demographics, insurance information and forms • Reconcile patient visits daily.
Associates degree, medical office or medical assistant degree required Exceptional customer service skills Excellent Verbal and written communication skills Proven ability to multi task Problem Solving and critical thinking skills Excellent organizational skills Healthcare experience in Medical, Dental, or Behavioral Health preferred Experience with Microsoft Power Point, Excel, Word, preferred Bilingual skills, Spanish speaking, required.