REQUIRED SKILLS AND ABILITIES: Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone; Accurate word processing and computer database skills; with knowledge of Microsoft Office Suite applications; Effective interpersonal skills with the ability to work with individuals and groups at all organization levels; ability to work independently and as part of a team; Firm understanding of accounting principles, financial statement analysis and banking operations and regulations; Strong analytical ability with active listening skills; Advanced ability to: Exercise discretionary judgement within CBC's framework of regulatory banking environment; Work effectively with senior management, other team members at all levels, and external contacts; Explain complex information in a clear and well composed fashion; Take initiative and prioritize tasks; good time-management, problem-prevention and problem-solving skills; Work accurately with close attention to detail; Maintain confidentiality of sensitive information; Study and apply new information. Lead direct reports to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment; Provide oversight and enterprise direction in accordance with the organization's policies and procedures; Foster a spirit of teamwork and unity among department and enterprise members that allows for discussion over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, support, and working effectively together to enable direct reports and the department to succeed; Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization; Lead team members using CBC's performance management and development process that provides an overall context and framework to encourage direct report's contribution and includes goal setting, feedback, and performance development planning; Maintain transparent communication.