Five or more years of experience developing customer-facing marketing programs, educational resources, onboarding initiatives, customer experience programs, or commercial enablement materials, preferably within healthcare, diagnostics, biotechnology, medical devices, or another similarly complex industry. Working closely with Commercial, Clinical Care, Product Marketing, Medical Affairs, Operations, and Customer Success, this role will translate marketing strategy into practical tools and programs that enhance the partner experience throughout the customer journey, strengthen customer relationships, and support commercial growth.