Maintain daily operating control log - Complete timely insurance cancellation paperwork and maintain insurance files - Conduct business in a confidential and professional manner - Communicate incentive information to salespersons - Attend and participate in sales department meetings - Deliver sold new vehicles to General Motors and apply for all incentives - Research and resolve any unpaid incentive and or customer balances and or inquiries - Provide exceptional customer service by addressing inquiries and resolving issues promptly - Complete lease terminations, including condition reports, odometer statements, purchases for inventory, and stocking of lease returns for inventory - Other tasks and responsibilities as needed Required Qualifications: - University or professional degree and/or commensurate experience in a field of finance - Knowledge of dealership finance and insurance procedures - Proficient in Microsoft Office, including Excel - Excellent communication skills - Willingness to learn to utilize applicable dealership computer systems and Sales Department processes - Must be authorized to work in the United States Skills: - Proficient in sales techniques and upselling strategies - Strong customer service orientation with excellent communication skills - Experience with financial software for insurance analysis - Knowledge of loan officer processes and insurance requirements - Familiarity with insurance contracts - Ability to communicate effectively with vendors and their representatives - Strong mathematics skills Working Conditions: - Sitting while working at a desk for the majority of daily tasks - Utilize a computer most of the day - May be required to leave the dealership on occasion to accomplish business related tasks Schedule and Location: - On-Site at 2906 E Buick Cadillac Blvd., Duties & Responsibilities: - Engage with clients to understand their insurance needs and recommend suitable products - Present and sell financing, extended service agreements, environmental protection, GAP coverage, and additional coverage products to all customers - Utilize financial software to analyze client data in order to recommend appropriate coverage - Maintain working knowledge of finance and insurance products through both on and off-site training - Forecast penetration income of finance and insurance products in conjunction with the Sales Department and its management - Establish and meet monthly finance and insurance objectives - Prepare monthly penetration reports of finance and insurance products and share with management - Handle all official finance rate and lease quotations - Encourage, coach, and instruct salespersons on how to present dealer financing to customers - Work with sales management to secure a reasonable profit for every sale - Obtain approval and submit paperwork to finance sources on all financed deals - Establish and maintain good working relationships with several finance sources including working with lenders and their representatives to obtain approvals and finalize lender requirements for each approval - Check all paperwork for correct information including but not limited to title, lien holder, insurance, taxes, fees, etc.