Responsible for Service Failures (Driver, Dispatch, Planning), Communication, Equipment, Utilization, Driver Turnover, Fuel (MPG, out of network, idle time of equipment, out of route miles), Safety (Safety Initiative, Accidents, Worker's Comp, Random Drug), Maintenance (PM Services, Equipment Inspections). The Department Manger oversees a specific department (Feed, Live Haul, Feed Mill) and coaches and mentors a group of experienced drivers and achieves specific customer service and key company goals.