If this is the global application, coordinate with the second level team to resolve the issues.?PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user?s existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.?Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.?Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.?Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations? Role Description:Location - Jacksonville, Florida, USA, Zip Code- 32256Job Title: L2 Tech support - Site MigrationsAssociate need to be $No Visa Sponsership$ of the country and needs to work from customer site (all 5 days a week).?Provide break/fix support for desktops, laptops, and peripherals?