This role will be responsible for leading the strategy, delivery, and continual evolution of key professional and administrative support functions within the New York office, while leveraging Attorney Support, Executive Assistant, Early Career, and other support models, including, but not limited to, centralized administrative support teams, to ensure exceptional service to attorneys, clients, and business services professionals. Partnering with office leadership, practice leadership, Human Resources, Business Services Recruiting, and Learning & Development to develop workforce strategies that support business objectives, strengthen talent pipelines, and position the organization for future workforce needs within and outside core verticals.