Hands-on Toolchain Maintenance: Provide direct administrative and technical troubleshooting support for specialized hardware engineering environments, ensuring high availability for the following application suites: Mechanical & Thermal: PTC Creo, Windchill PLM/Reliability, SolidWorks, Simcenter FloTHERM, and Cadence Celsius EC. Validation & Lab Synchronization: Manage the local deployment, active licensing, and update synchronization for specialized validation and lab testing software, including Ixia (IxNetwork), Spirent Test Center, Wireshark, LabVIEW, TestStand, and hardware debugger IDEs (SEGGER J-Link, TI Code Composer, ARM Keil).