Duties/Responsibilities: Receives direction from Sales Reps/Showroom Team Leader Supports both Inside and Outside Sales Reps Ability to Identification, Differentiate & Explain Stone Products Assist during viewings scheduled and prepared by a Sales Rep Prepare recap of viewings scheduled and prepared by a Sales Rep Assist clients with viewing under direction and supervision of a Sales Rep Field Sample Requests & Coordinate with Sample Team Capture all necessary client information the next steps in Sales Process Performing Customer Relationship Management via CRM database Providing Data Entry Maintain potential and current projects in SalesForce Prepare quotes and sales orders under the supervision of the Sales Rep Advising Client on product selections Providing Client Support & Customer Service via phone, email, in person Follow up on Hold with Clients Reporting discrepancies or issues to Team Leader Display Knowledge of General Sales Procedures Coordinating with Inventory Control (for slabs quality checks and reports) Maintaining potential and current projects into CRM database Creating holds, quotes & sales orders Participate in Bi-weekly sales meetings Continuous learning of new products. Pleasantly greet clients upon arrival Receive and direct visitors, vendors, clients and others to the appropriate location or personnel Notify the appropriate personnel of arrival of visitors, clients, vendors and others Enter visitors information in the CRM system Administrative activities including but not limited to booking meetings, scheduling appointments, arranging transportation for clients, receiving & sending mail and packages Responding to internal and external inquiries and distributing accurate information Ensure space dedicated to clients meeting and the reception area are fully stocked and in order Follow all SOPs as assigned Perform other duties as assigned.